Talaria Flats Reviews 142

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ordered four pairs in champagne - 3 for my bridesmaids and 1 for myself - as part of their gift package. I followed the sizing instructions (order one size up as they run small) and mine fit perfectly... See more

Rated 5 out of 5 stars

I was introduced to Talaria Flats during a conference I attended in Dallas. The service was exceptional with emails alerting me every step of the way. The flats were divine..I can't wait for the line... See more

Rated 5 out of 5 stars

I ordered the bridesmaids pack on a Sunday evening and a customer service rep reached out to me the very next morning confirming the spelling and the order. She was very nice and easy to communicate w... See more

Rated 5 out of 5 stars

I didn't realize how much I needed these until I got a pair and brought them to a few weddings. I was SO happy to have them each time I kicked off my heels towards the end of the wedding reception and... See more

Company details

  1. Shoe Store
  2. Clothing Store

Information provided by various external sources

Talaria Flats makes foldable ballet flats for events, weddings and travel.


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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Rated 5 out of 5 stars

Excellent customer service

I highly recommend Talaria flats.
I got them for my bridesmaids, but I didn't order until a couple of weeks before my wedding. My wedding was on December 30th- holiday season- so I splurged for 3-day shipping just to make sure they'd arrive in time. The estimated delivery window was when I would be at my parent's home for the holiday in Oregon (I live in Seattle) so I shipped the flats to their address (my mail got stolen a couple of years ago and I didn't want to leave a package on the stoop for several days). I even sent Talaria an email after ordering just to make sure that I'd receive them in time for my wedding. They replied the same day saying that it would be no problem, they would make sure I received the flats in time. The flats were shipped by Talaria in a timely manner, however UPS struggled to deliver.

On Dec. 24th, I returned to Seattle from Oregon without my flats, but with hope that my parents would receive them before December 28th when they would leave to join me in Seattle for my wedding, and could just bring them with. On Dec.26 the flats were still stuck in Kentucky with no available information on estimated delivery time and no help from UPS (despite several phone calls and run-arounds). I was not hopeful they would arrive before my wedding, much less that they would get to Oregon before my parents left! As a hail Mary, I emailed Talaria flats explaining the situation asking if there was anything they could do to help ensure the flats would arrive before the wedding. Even though it wasn't Talaria's fault (they shipped the order on time, it was UPS that dropped the ball) they came through. Within SEVEN MINUTES of emailing on the day after Christmas, Ingrid replied and gave me great hope! She acknowledged the bummer situation but pledged to do everything possible to get the flats delivered in time. She offered to contact UPS to change the delivery address to Seattle (as apparently only the shippER can do, not the recipient) and she said even if THAT wouldn't get them there in time she would EXPRESS SHIP a whole new order of flats to be delivered to Seattle PRONTO, and I could just return the lost in Kentucky order when it finally arrived. Amazing!

Knowing that she was dedicated to getting my bridesmaids their flats so their poor feet wouldn't suffer the entire evening of my wedding was so reassuring. Admittedly I think a fair amount of pent up wedding stress chose this hiccup to rear its ugly head-- so my panic may have been a bit overkill, but nonetheless- Ingrid was able to assure me she had TWO GOOD PLANS to make sure everything would arrive in time. And she replied within SEVEN minutes on a HOLIDAY WEEKEND.

The product is wonderful and worth every penny- honestly under priced. But what stands out in my memory about my experience with Talaria flats is their AMAZING customer service. Major props. THANK YOU, INGRID!

January 11, 2016
Unprompted review
Rated 5 out of 5 stars

Great Wedding Item

I used them as my shoes on my wedding day and surprised my bridesmaids with them for the reception. They were a big hit to make this fairy-tale come true!!!

Thank you!!

January 8, 2016
Unprompted review
Rated 5 out of 5 stars

Dancing Princesses

I LOVE these flats, and cannot wait to gift them to my bride's maids. I wear a size 7-7 1/2, so took the advice of other reviewers and purchased a size 9. They fit perfectly, with just enough room for my tender piddies when I finally release them from the Kate Spades I walk down the aisle in. The rose gold/champagne color was exactly what I had hoped for. Everything about these magic slippers is divine!

December 14, 2015
Unprompted review
Rated 3 out of 5 stars

Sizing/ Color

I read many reviews and information on the site before ordering. Most everything said to order up one to two sizes. I took this advice and ordered up one size. I just received my flats the other day and they are too big. They have quite a lip in the back due to the size. I am wondering if they fit better once broken in, but I now worry about the sizing for the other pairs I ordered- as I ordered these for my bridesmaids.
I ordered the champagne flats, but feel that in person they are more pink than the pictures let on. They are still very cute, just not exactly what I was expecting, I hope my girls love them. I really like the packaging and think the presentation is great.

December 12, 2015
Unprompted review
Talaria Flats logo

Reply from Talaria Flats

Hi there! Bummer about the sizing. We would be happy to exchange your shoes for a different size if you'd like. We will have a customer service rep reach out to you ASAP :)

Rated 5 out of 5 stars

Love These Flats!

Ordered four pairs in champagne - 3 for my bridesmaids and 1 for myself - as part of their gift package. I followed the sizing instructions (order one size up as they run small) and mine fit perfectly. They're comfortable and come in an adorable zip up pouch. Can't wait to give these to my girls! Only note I would make is that the champagne color is more pink than the golden color I was expecting - but still very cute!

December 11, 2015
Unprompted review
Rated 3 out of 5 stars

quick shipping, nice product but...

I bought a set of these flats for myself and my bridesmaids. They arrived quickly and the product was nice, however, I was under the impression that the pouches that the shoes came in would be personalized as advertised on the website. The pouches were not personalized and I was quite disappointed.

December 9, 2015
Unprompted review
Talaria Flats logo

Reply from Talaria Flats

Hi Chelsea,

We are so sorry to hear about this - I will have a customer service rep get back to you ASAP to fix it.

Rated 5 out of 5 stars

Awesome shoes awesome company

These shoes are the comfiest flats I have ever worn! Also the people at the company are super nice and responsive (I needed to change the color I ordered and they were very prompt with helping). All in all, great experience

December 8, 2015
Unprompted review
Rated 5 out of 5 stars

Great service!

I bought these for my bridesmaids and the quality seems top notch!

I haven't had the girls try them on yet, but they seem comfortable. The backs are stretchy so it doesn't seem like you can get any kind of blister.

I ordered a size up like everyone recommended and hope they fit!

December 8, 2015
Unprompted review
Rated 5 out of 5 stars

So comfy on my big day!

I am sooo happy I got these flats for my wedding day - my bridesmaids adored them and I got so many compliments. Plus they are super comfy so we danced a ton!

December 7, 2015
Unprompted review
Rated 5 out of 5 stars

Great flats, highly recommend!

I just recently purchased my first pair of Talaria Flats in the champagne color and I love them! I wore these for my Bachelorette party weekend and they were perfect! Not only are they super comfortable and easy to store, but they also are very stylish! Their customer service is top of the line as well! I spoke with Ingrid prior to my purchase and she quickly responded and was very helpful in making sure I got my flats on time. I highly recommend these flats to everyone! Whether you wear heels everyday to if you need them for a wedding or event, you will be happy you have a pair of Talaria Flats stowed in your purse!

November 12, 2015
Unprompted review
Rated 5 out of 5 stars

Awesome!

They were awesome about helping me when I needed to make small change to my order, it came fast, it was correct, and the product was fantastic! I can't wait to wear them at my wedding reception!

November 11, 2015
Unprompted review
Rated 5 out of 5 stars

Beautiful flats

I purchased 9 beautiful pairs of flats for my October wedding; 6 pairs of Rose gold for my girls, 2 silver for our moms and the white for myself. The bridal party and moms were thrilled when they received these shoes as one of their gifts. These flats do run small, so size up by one size. They are very comfortable and stylish :)

October 21, 2015
Unprompted review
Rated 5 out of 5 stars

Great flats

I wasn't sure about these when I first put them on because they felt like they were on the wrong feet but after walking around a bit, they became comfortable. I was impressed by how much support they have on the bottom for being folding flats. Can't wait to wear them on my wedding day!

September 15, 2015
Unprompted review
Rated 5 out of 5 stars

Beautiful

I love my Talaria Flats, they do run a little small but I'm hoping they will stretch out a little before my big day. All in all, I love them!

September 9, 2015
Unprompted review
Rated 5 out of 5 stars

Best bridesmaid gifts!

Got these for my bridesmaids and I know they will absolutely love them! So comfortable and portable. DEFINATELY order a size-2 sizes above what you normally wear. Great company! Will order more!

September 2, 2015
Unprompted review

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