TalentLMS Reviews 

169
•
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

My organisation has been using TalentLMS for the last 6 years. We've always received incredible support from the team, and we've found it to be one of the most cost effective LMS' in the market. Whi... See more

Company replied

Rated 1 out of 5 stars

Crap customer service. Hidden terms and conditions. They lock out existing learners if your subscription lapses, even when you have fewer than 5 active users on the account. We've lost a lot of money... See more

Rated 1 out of 5 stars

This company is a subscription scam. They will repeatedly ignore your requests to cancel, and will auto-charge payment methods entered into their website. DO NOT SUBSCRIBE. We notified them in writing... See more

Company replied

Rated 1 out of 5 stars

Customer support does NOT exist. Enrollment emails with link are generated up to 30 minutes later, leaving customers FUMING. Reported the issue and they've shown no interest in correcting it. However,... See more

Company replied

Company details

  1. Education & Training

Written by the company

TalentLMS is an award-winning Learning Management System (LMS) ideal for delivering engaging online training. Create courses in a few clicks in a platform suitable for sophisticated as well as inexperienced, aspiring trainers. TalentLMS combines support for multiple file types and multimedia (presentations, videos, iFrame, SCORM, etc.) with simplicity, and an always eager-to-help support team. Be the driver of your teams potential.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

169 reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

Typically replies within 1 month

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2.7

All reviews

(169)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding software

Outstanding software. Easy to learn, use and great for creating training courses.

February 12, 2020
Unprompted review
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Reply from TalentLMS

Thanks for leaving us a review!

Rated 3 out of 5 stars

The multiple choice feature

The multiple choice feature needs more adjustment. Currently one allows one single message for any choice selected. Should allow separate messages for all of the choices presented.

February 12, 2020
Unprompted review
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Reply from TalentLMS

Thanks for the feedback!

Rated 5 out of 5 stars

Multi-faceted platform.

The platform is multi-faceted, but easy to use. It contains a whole array of useful tools to get people engaged. The badge and certificate incentives are a nice touch.

January 30, 2020
Unprompted review
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Reply from TalentLMS

Thanks for your review, David! We're really happy to hear that you're finding great value in using TalentLMS!

Rated 5 out of 5 stars

Excellent platform and very flexible…

Excellent platform and very flexible for educational purposes. Please, take the time to explore the application. It has great tools.

January 29, 2020
Unprompted review
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Reply from TalentLMS

Thanks Juan for your feedback and 5 star review!

Rated 5 out of 5 stars

I enjoyed working on TALENTLMS

I enjoyed working on TALENTLMS. There were lots of options that were not available such as, embedding videos, uploading photos. Reaching out for help was an issue for me, in regards to my time. I am certain that I needed more training and usage with the program. I also needed help with creating test.

January 29, 2020
Unprompted review
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Reply from TalentLMS

Hi Stevie, our support team would be happy to guide you through the process of creating tests. You can also find lots of useful guides in the TalentLMS Knowledge Base https://help.talentlms.com/hc/en-us/categories/360001246253-Knowledge-Base

Rated 5 out of 5 stars

I am still learn about putting…

I am still learn about putting information in the system can you help ?

January 22, 2020
Unprompted review
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Reply from TalentLMS

Hi Roy, of course! You can check out our extensive Knowledge Base here https://help.talentlms.com/hc/en-us/categories/360001246253-Knowledge-Base there are lots of useful tutorials and guides to get you going!

Rated 2 out of 5 stars

Not bad

Not bad

Pro: There is so much stuff to use and to customize.

Con:To add five people is not enough for my staff and for they to train my staff. I have to delete the member and add the new staff member I hate doing that is a wast of my time and I don't want to pay $59 / month is annoying and a wast of money.

January 22, 2020
Unprompted review
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Reply from TalentLMS

Hi there, thanks for your feedback. We're glad to hear that you are enjoying all the features and functions of TalentLMS! We offer a forever-free plan for up to 5 users, and then we do move to a $59/month plan for up to 40 users - this works out to just under 18USD per user per year. We do hope that once you start using TalentLMS you'll begin to see the value in our software which is priced competitively within the market. Thanks again for taking the time to leave us a review!

Rated 5 out of 5 stars

excellent

excellent, job. you proves exception customer support

January 22, 2020
Unprompted review
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Reply from TalentLMS

Thank you Irwin, we're happy to hear this!

Rated 5 out of 5 stars

Has everything we need in a LMS…

Has everything we need in a LMS program. Our learners are entry level to entrepreneurs and we needed a platform that was easy to navigate and had everything built in create from startup.

January 22, 2020
Unprompted review
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Reply from TalentLMS

We're glad to hear that your learners of all levels are enjoying learning through TalentLMS!

Rated 3 out of 5 stars

xAPI only for eLearning courses through authoring tools

One of the biggest reasons I selected TalentLMS was because it advertised its xAPI functionality so much. I thought this meant it would have used xAPI for any and all activities (taking a quiz, accessing a page, etc.). After I connected my LRS and enabled it within TalentLMS, I realized no statements were being generated. After some back and forth with support, they told me that xAPI statements are only sent for eLearning courses built using Tin Can/xAPI. This was not quite what I signed up for. As someone who is very interested in xAPI and learning record stores, this was the biggest reason I chose TalentLMS so I was sorely disappointed.

As for the rest of TalentLMS: The interface itself is modern and easy to use. Learners had no issues accessing the material or knowing what to do. I like the ability to add questions along with videos to ensure they watch it (and they cannot just skip over it). Adding content is intuitive and easy. I did not explore the gamification or certificates, but I'd love to try those out in the future.

December 24, 2019
Unprompted review
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Reply from TalentLMS

Hi Izzy, thank you for taking the time to leave your feedback! We're really happy to hear that you're enjoying the TalentLMS interface and included features.

Rated 2 out of 5 stars

Test Question DB Issues

Students reported issues of messed up test questions. We reviewed the input data and found no issues.

December 18, 2019
Unprompted review
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Reply from TalentLMS

Hi John, please do reach out to our Support team directly so that they can look into this for you.

Rated 4 out of 5 stars

love the platform

love the platform. at times had issues with uploading certain files because of size. I love the fact that we can have a free subscription that meets our needs and at anytime upgrade when we ramp up.

December 17, 2019
Unprompted review
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Reply from TalentLMS

Hi Ivonne, thanks for taking the time to leave us your feedback. We're happy to hear that you're loving the TalentLMS experience!

Rated 1 out of 5 stars

Most Unfortunate

Unfortunately I am unsatisfied with how Talent LMS provides its customer service. While the information was helpful, my answer was sent via email several hours or a day later. This caused me to lose a client because I couldn't respond to issues in a timely manner.

The training videos appeared to be an older version of the platform and did not depict the current version that I was working with. I had high hopes for Talent LMS as it was priced right but the system was not intuitive enough to learn independently of customer service. Unfortunately I will not be referring Talent LMS to anyone.

December 16, 2019
Unprompted review
TalentLMS logo

Reply from TalentLMS

Hi Todd, we're sorry to hear that you've had a less than ideal experience. Our customer service team is usually well regarded for their response time and level of assistance so it is disappointing for us to hear about your experience too. Thanks for leaving your feedback which we will take on board.

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