Tales.com Reviews 

381
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 313 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the conversation cards and attractive boxes, noting how wonderfully they spark deep dialogues and truly memorable moments with family and friends. Many people also describe the support team as extremely helpful, kind, and genuinely responsive when assisting with various requests or unexpected order problems. However, some customers also noted frustrating issues regarding shipping delays, meaning packages occasionally failed to arrive in time for important seasonal holidays. A few people mentioned that orders sometimes got lost in transit, requiring extra follow-up communication to successfully arrange replacements or full refunds.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality of the boxes... See more

User experience

Reviewers mention positive feedback about user experience, noting that it does exactly what is expected and... See more

Order

People report ambiguous experiences with order, as opinions are sharply divided regarding delivery times and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the super responsive team... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many consumers praising lightning fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was having dinner with 11 college freshmen who had only known each other for a week. We did one round where everyone asked one question and everyone answered all questions. This set the stage for... See more

Rated 5 out of 5 stars

Fast delivery. Great quality boxes and cards. Had lots of fun not only answering the original questions posed but then expanding on the questions opening up whole dialogues about different topics. Als... See more

Rated 5 out of 5 stars

Over the holidays my daughter, her husband, and two kids (ages 11 and 13) came from Germany for a visit. My thirteen year old granddaughter began asking questions from the family set. It turned i... See more

Rated 5 out of 5 stars

Actually for us, since we were all tied up cooking, ONE person did the card pulling and we were able to work the kitchen AND answer the questions. Sometimes it is tough to get enough people to sit do... See more


Company details

  1. Toy and Game Manufacturer

Written by the company

Tales sells card games for better conversations that turn ordinary moments into meaningful connections. With decks designed for couples, families, friends, and everyone in between, Tales helps you skip the small talk and dive into the conversations that actually bring people closer together. The Couples Edition helps partners move beyond small talk and into the questions that strengthen relationships—from playful "would you rather" scenarios to deeper explorations of dreams, values, and shared memories. It's date night in a box, minus the awkward silences. The Family Edition gets everyone off their devices and actually talking to each other (yes, even the teenagers). With questions tailored for all ages, it turns dinner time into an adventure of stories, laughter, and those "I never knew that about you!" moments. The Life Story Edition is perfect for capturing the wisdom and memories of parents and grandparents before those stories are lost. It's like having a loving interviewer guide you through the moments that shaped someone's life. The Friends Edition brings the laughs with hilarious hypotheticals, outrageous "most likely to" questions, and the kind of ridiculous debates that turn any hangout into an instant party. Perfect for game nights, road trips, or when you just need to roast your friends in the most loving way possible. Plus the Kids and Teens Editions give young people age-appropriate prompts that help them develop emotional intelligence, practice self-expression, and build stronger connections with family and friends. Each deck transforms ordinary moments into extraordinary conversations, one card at a time.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

381 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(381)

319 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LOVE these conversation-starting cards

LOVE these conversation-starting cards! My husband and I sit down at 5:00 with a cocktail and our “Tales” deck. We each take a card and both of us answer, sparking further conversation and discussion. We’ve been together 30 years, and Tales is growing our relationship even deeper.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous way to build lines of communication with children!

The cards came quickly. I have a FaceTime call almost every week with my 9-yr-great granddaughter. We’ve been doing this for years, and always play a word game after we’ve visited for a few minutes. The past two weeks we have been including about thirty minutes of my asking her questions from Tales. And she loves it! Yesterday when I was putting the game away in preparation for the next game, she said, “Wait, Nanny! Now I have some questions for you!” This game has opened the door to our being even closer. It is worth its weight in gold and I am very grateful to have bought it.
Thank you!
Annie in Washington State

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Keeping a 5 year old in her seat

We have a high-energy five year old granddaughter who can't sit still. So at the dinner table, we use Tales to play the Question Game. She picks a card and I read it to her. First she answers the question, then we all do. She gives thoughtful answers, too. It doesn't always keep her in her seat, but it's helped make a lot of progress.

May 2, 2026
Unprompted review
Rated 1 out of 5 stars

Ships from China not USA

Their website indicates that every purchase is shipped from the USA, however mine has shipped from China. I ordered directly from their direct, legitimate website too. I’m super disappointed by this.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

I love these cards

I love these cards! Had great conversations with my 9 and 4 year old grandkids. My 9 year old loved reading the questions. The 4 year old had to think a bit on answers, and some were really funny so they had all of us laughing! I haven't tried the other deck yet.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

How we got our grandchildren to play Tales with us

My husband and I were visiting our grandchildren to show them our new game but they didn't want to come out of their room. So we began answering the questions on the cards with our son and daughter-in-law, their parents. Hearing us share our experiences, our 9-year old grandson came out and asked what we were doing. We told him and he joined us. Then our 6-year old granddaughter came out and asked why we were laughing so we told her about the game and she joined us too. The questions were great and gave us a chance to learn a lot about each other.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Three teenaged boys

Three teenaged boys enjoyed this at a fun Mother's Day dinner. We always do "highs & lows" but this made it more interesting.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Unexpected openness with young adults

We played Tales-Friends edition while on a vacation with our young adult children and friends. I was surprised at the openness that the young adults answered the questions. A lot of laughter, but it also brought all of us a little closer because something personal was shared with all. Thank you.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

I bought Tales as a gift and activity…

I bought Tales as a gift and activity for my nine-year-old granddaughter. I have not used it yet. I will be visiting with her in June.
I received my Tales purchase shortly after ordering it. Seamless purchasing experience.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent! I accidentally ordered the Kids version but wanted the Teen cards. Bruce sent me the Teen cards at no charge and allowed me to keep the kids set as well! Who does that these days?
Also, I love the products! I have ordered a set as a conversation starter and memory jogger for my 92 YO father. "Tales" is a great way to get to know people in your life more deeply - young or old! Highly recommend!

April 22, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look