Tales.com Reviews 

381
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 313 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the conversation cards and attractive boxes, noting how wonderfully they spark deep dialogues and truly memorable moments with family and friends. Many people also describe the support team as extremely helpful, kind, and genuinely responsive when assisting with various requests or unexpected order problems. However, some customers also noted frustrating issues regarding shipping delays, meaning packages occasionally failed to arrive in time for important seasonal holidays. A few people mentioned that orders sometimes got lost in transit, requiring extra follow-up communication to successfully arrange replacements or full refunds.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality of the boxes... See more

User experience

Reviewers mention positive feedback about user experience, noting that it does exactly what is expected and... See more

Order

People report ambiguous experiences with order, as opinions are sharply divided regarding delivery times and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the super responsive team... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many consumers praising lightning fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was having dinner with 11 college freshmen who had only known each other for a week. We did one round where everyone asked one question and everyone answered all questions. This set the stage for... See more

Rated 5 out of 5 stars

Fast delivery. Great quality boxes and cards. Had lots of fun not only answering the original questions posed but then expanding on the questions opening up whole dialogues about different topics. Als... See more

Rated 5 out of 5 stars

Over the holidays my daughter, her husband, and two kids (ages 11 and 13) came from Germany for a visit. My thirteen year old granddaughter began asking questions from the family set. It turned i... See more

Rated 5 out of 5 stars

Actually for us, since we were all tied up cooking, ONE person did the card pulling and we were able to work the kitchen AND answer the questions. Sometimes it is tough to get enough people to sit do... See more


Company details

  1. Toy and Game Manufacturer

Written by the company

Tales sells card games for better conversations that turn ordinary moments into meaningful connections. With decks designed for couples, families, friends, and everyone in between, Tales helps you skip the small talk and dive into the conversations that actually bring people closer together. The Couples Edition helps partners move beyond small talk and into the questions that strengthen relationships—from playful "would you rather" scenarios to deeper explorations of dreams, values, and shared memories. It's date night in a box, minus the awkward silences. The Family Edition gets everyone off their devices and actually talking to each other (yes, even the teenagers). With questions tailored for all ages, it turns dinner time into an adventure of stories, laughter, and those "I never knew that about you!" moments. The Life Story Edition is perfect for capturing the wisdom and memories of parents and grandparents before those stories are lost. It's like having a loving interviewer guide you through the moments that shaped someone's life. The Friends Edition brings the laughs with hilarious hypotheticals, outrageous "most likely to" questions, and the kind of ridiculous debates that turn any hangout into an instant party. Perfect for game nights, road trips, or when you just need to roast your friends in the most loving way possible. Plus the Kids and Teens Editions give young people age-appropriate prompts that help them develop emotional intelligence, practice self-expression, and build stronger connections with family and friends. Each deck transforms ordinary moments into extraordinary conversations, one card at a time.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

381 reviews

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No recent history of asking for reviews

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Replied to 2% of negative reviews

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4.5

All reviews

(381)

319 reviews in the last 12 months

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Rated 5 out of 5 stars

Deepen and enrich your conversations!

I cannot say enough good things about this company and it's products! Their customer service is excellent! Prompt and extremely helpful. I ordered the Life, Couples, Friends and Family versions. We had a great wine get-a-way with friends and took the Couples and Friends versions. We had a blast! Perfect to take along to the wineries. It sparked amazing conversations and stories enriching our weekend even more! Yesterday I hosted a fish fry for family and we played the family version. It provided hours of thoughtful reflection and stories. As a retired teacher and administrator I firmly believe in the power of conversation, communication and reflection. It is absolutely the perfect tool for deepening relationships and thought provoking conversations. Put down those devices!!! Don't hesitate to order a set (or more) today!

Melanie Brock

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service ever!!

Best customer service ever!!! I received a file that wouldn’t load correctly. They immediately sent me a new one. Super responsive, very very kind and understanding.
We love the Tales, Coupkes Edition, as it gets us talking and relating more.

February 26, 2026
Unprompted review
Rated 2 out of 5 stars

Tales was disappointing

Tales was disappointing. I ordered gifts on 8/2/26. After 10 days there was no delivery. I recontacted and I was told another delivery was planned . Several days later on following up I realised this had also not been actioned. I received a refund. At least refund was quick but it was a waste of time & the items were gifts. No idea what Tales items are like but they need to address their courier service. It was a frustrating process & despite what look like great items I’ll not be ordering again.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Therapeutic Games-

Therapeutic Games- I work in foster care and saw these games. I ended up purchasing the kid & teen versions for the therapists to use & the friends and life story for me personally.
The Therapists love them- it gets the most difficult teens talking.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

Bruce at Tales.com provided exceptional customer service! The original order was lost by the Postal Service and Bruce didn’t hesitate to ship another box, doing so with three day shipping!! I can’t say enough good things about the service I got from Bruce and the team at Tales. I would highly recommend their Couples Edition.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great purchase

As soon as we received our cards we pulled a question we were having a great conversation & laughing together! We have decided to pull a card every week & make it our time! Our daughter heard us laughing & wanted to know where her cards are so now I'll be getting her some!

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

Not what I expected

Ordered 3 packs on 9th February 2026, stated that the order was received on 10th February 2026. kept checking looking for confirmation of order being sent. emailed this morning asking for an update at 08:41. At 08:43 i received the following From: Tales hello@tales
Sent: Monday, 23 February 2026 08:43
To:
Subject: ****URGENT***** Shipping update for order #485190
Hi XXXXXXX
Thanks so much for getting in touch. We deeply apologize for the inconvenience this has caused you. Upon checking, it appears that your order was lost in transit. We’d like to confirm whether you’d prefer that we send out a replacement or process a full refund for your order.
Best regards,
Bruce
It seems very strange that they can come back to me in 2 minutes (checking to say that it's lost in transit) but could not keep me updated until I asked for an update. Please have your own views on this. Lets see how long the refund takes.....if at all..kind regards

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great questions to deepen relationship

The cards are great quality and very nicely presented. We've been discussing one question at dinner each day. The questions are really well thought out and lead to genuine conversations that feel like they're deepening our relationship.

February 18, 2026
Unprompted review

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