Hi, I'm really disappointed by the unprofessional experience I have had with Tales.dk A customer service which send automatic email to their customers, ignored my emails, when I was asking for news... See more
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Books are fine, delivery and communication was not ok. For me its like scam. I was just really annoyed by the fact that the delivery comes from abroad. For me it was expected with a fully localized sh... See more
I have ordered books and after a couple of days I received a message saying they are actually not in stock. I expressed my wish to cancel the order and received answer within 3 days saying that the bo... See more
I ordered from them because it was the only store I could find selling Julian Glander's book. It arrived super quick, books in perfect condition :) I can only recommend them
Company details
Written by the company
Vi har alt hvad du søger indenfor bøger, e-bøger, lydbøger og spil. Samtidigt gør vi alt for at yde den bedste kundeservice og tilbyde dig den bedste pris! Så søger du billige bøger så besøg tales.dk.
Contact info
Randersgade 49, 2100, København Ø, Denmark
- 78772020
- info@tales.dk
- tales.dk
First time using Tales and will…
First time using Tales and will definitely use again! I made a pre-order and it arrived before the due date in perfect condition. Packaged well. Fabulous service. Well done Tales. Have told others about you. Keep up the great work!
October 30, 2021
Great service and fast delivery
October 28, 2021
Excellent
I am so satisfied with the delivery, it was fast, punctual, everything went smooth!
October 27, 2021
I ordered and my order is nowhere
Sorry, why not?
Anyways. Got the reply. Thank you.
October 20, 2021
Unprompted review
Reply from Tales
Hi Ana
I do not have enough information, to do a full check, but we have no orders with your name.
Why would you write to us on instagram, instead of contacting customer support, through our website or email?
Please send me an email at info@tales.dk, and I'll be happy to check what happened to your order.
Regards,
Casper
Will order books from Tales instead of Amazon now!
Saw A book I wanted on Tales website. Good price compared to elsewhere so I ordered. It came promptly and excellently packaged, unlike some other companies.
October 19, 2021
Very happy with service
October 18, 2021
Thelwell 2022 Calendar, funny horses and their riders
I decided to buy the Thelwell 2022 calendar as a little Christmas "extra" for my sister as we, and family are horse mad. The fat little ponies and their riders are hilarious. I was really pleased, as my order was very well packed, and arrived promptly.
I will be looking to see what other things Tales has in store.
October 14, 2021
The 2021 Guide to the Night Sky is for…
The 2021 Guide to the Night Sky is for North Americans but the information is more than the British books and that's why I didn't return it. It is very interesting about the Jupiter moons which I am still studying with binoculars.
October 10, 2021
Packaging was nice
Packaging was nice, everything arrived as expected. Prices are also OK amd selection is big :)
September 30, 2021
slow delivery
September 28, 2021
Easy transaction
Easy transaction, quick delivery and no problems. Will happily shop again!
September 25, 2021
I've always been satisfied with my…
I've always been satisfied with my purchases and as long as they don't have to get the books from further away the waiting time for delivery is quite short.
September 23, 2021
Great customer service keeping customer…
Great customer service keeping customer uptodate
September 23, 2021
I have ordered a hard cover book and…
I have ordered a hard cover book and received CDs. Besides this, they have poor quality (many interruptions).
In my case bad experience.
September 23, 2021
Reply from Tales
Hi Andrei
I am a little confused. Did you receive some CDs instead of the book?
The book you have ordered is Paperback, as stated on the website.
If you believe a mistake has been made, you should always contact us at info@tales.dk, so we can check up on the issue and find a solution.
Regards
Casper
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