While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the warmth and print of the shirts. The customer service is frequently described as outstanding, with many appreciating the quick and helpful responses from the staff, especially when dealing with sizing issues or other order-related concerns. People also noted the speedy response times and efficient resolution of any problems. However, some customers experienced initial discrepancies with their orders, such as receiving an incorrect size or finding that the product differed from promotional images. While these instances were generally resolved positively by customer service, a few reviewers mentioned a slight delay in receiving a response to their inquiries.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality of the... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the amazing and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report issues with incorrect sizing, with some... See more

Staff

Clients share positive opinions on staff. Many customers appreciate the kind, friendly, and helpful service... See more

Response time

Users describe positive interactions with response times. Many customers praise the super fast and speedy... See more

Based on these reviews

Rated 5 out of 5 stars

Wonderful customer care. Fantastic item, just as I had hoped it would be. Needed to exchange for a different size and I got a speedy reply and excellent support. Lovely customer service which you don... See more

Company replied

Rated 5 out of 5 stars

I ordered the 1989 shirt and it came in looking amazing—but there was one problem… it was a Small 😅 I was sure I ordered an XL. Checked my email and yep, somehow it got switched back. Probably my... See more

Company replied

Rated 5 out of 5 stars

Great experience all around! I ordered a sweatshirt and it arrived quickly, along with a 30% off coupon for my next purchase- so I ordered the same one for my husband! I needed to exchange it, and the... See more

Company replied

Rated 5 out of 5 stars

Saw it, liked it, bought it. Two days later on my front door. As advertised. I ordered an XXL but actually could have done with an XL. So I thought I'd just ask if I could return the oversized one... See more

Company replied


Company details

  1. T-Shirt Store

Information provided by various external sources

Unique, quality apparel with free shipping always.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really low quality

Delivery took a long time and the T-shirt itself is such low quality. It’s basically see-through. Would not recommend.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Sweatshirts and T-shirts are so soft and true to size! I would highly recommend getting one!

March 26, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Thanks for shopping with us, Kristen :)

Rated 5 out of 5 stars

I ordered the 1989 shirt

I ordered the 1989 shirt and it came in looking amazing—but there was one problem… it was a Small 😅 I was sure I ordered an XL. Checked my email and yep, somehow it got switched back. Probably my fault going back or refreshing.

I reached out to customer support, and Emilia came through clutch. She responded super fast, sent out a new XL, and even told me to keep the Small to give to a friend.

Seriously appreciate that kind of service—thank you, Emilia 🙌

March 4, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Happy to help Yuriy! :)

Rated 5 out of 5 stars

Exchange

I ordered a M , was a abit tight. Asked for exchange and was done straight away. Soo so happy with the everything. Thank you again.

Best regards,

Shanker Jhem

March 7, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Cheers, Shanker :)

Rated 4 out of 5 stars

Upon placing order to receiving item…

Upon placing order to receiving item everything was great. However, the jumper was way too big so I emailed to exchange. This is where communication became a bit sketchy as I had to email two or three times before I got a response. Upon receiving a response we we were back on track with a smaller size shipped out promptly. Aside that small hiccup, the service, delivery and product were very good.
UK customer.

February 24, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Thanks and sorry for the delay, Nicola!

Rated 5 out of 5 stars

I ordered an XL

I ordered an XL, but sadly needed a XXL. I reached out to Talkpeng and not only did they (Emilia) respond immediately, but she told me to keep the shirt and give it to another person and she would ship an XXL to me right away without charge. This is a business i can't wait to support again and again. Thank you Emilia and Talkpeng.

March 9, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Happy to help and thank you, Lanny :)

Rated 5 out of 5 stars

TalkPeng and Emilia were amazing to…

TalkPeng and Emilia were amazing to deal with. My order came quickly and when I hadn’t ordered the right size - I contacted TalkPeng and Emilia helped me work out the best size for me. All contact from Emilia was quick and helpful. I now have the right size on its way. And they have kindly gifted me the wrong size I originally ordered. I will definitely be buying more from them. Hard to find such great product with great service these days like this.

March 3, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Thanks so much for your business, Sophie!

Rated 5 out of 5 stars

Swap an ordered XXL for and XL? No Problem.

Saw it, liked it, bought it. Two days later on my front door. As advertised. I ordered an XXL but actually could have done with an XL. So I thought I'd just ask if I could return the oversized one for a the next size down. Absolutely no problem at all. Super fast response with a surprise added bonus for me. Talkpeng know what customer service is all about. Many thanks Emilia for helping out.

February 18, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Happy to help :)

Rated 5 out of 5 stars

Bought the wrong size

Bought the wrong size, email response from customer service was within 24 hours and shipped out exchange next day. Good Co.

February 11, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Thank you and take care, R :)

Rated 5 out of 5 stars

Had a great experience with Talkpeng…

Had a great experience with Talkpeng customer service! Reached out regarding sizing discrepancy and they were quick to offer a resolution and replacement. Thank you! Will also note, the sweatshirt is super cute and comfy!

February 11, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

We truly appreciate your support, M :)

Rated 5 out of 5 stars

Two extra shirts!

I bought two shirts, which are great, but a size too big (my mistake) so I asked if I could return them and get a smaller size and they agreed to send me two brand new shirts, without me having to return anything.
The shirts are great: warm cotton and great print.

February 11, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Thank you for your business, Myriam :)

Rated 5 out of 5 stars

I excellent customer service

I excellent customer service!

I ordered the wrong size and their response was so quick and thoughtful (And generous)

February 11, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Happy to help, Edward :)

Rated 3 out of 5 stars

Cool shirt, not great quality

Always sus about these online retailers, so I was happy it arrived in the first place, (shipping was relatively quick). However the quality leaves much to be desired. The shirt feels cheap, thin cotton that isn’t particularly soft. I’m usually a medium, but wanted it to be a little oversized. It fit the way I wanted it to. Overall OK, just don’t expect it to last long.

January 11, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Thank you for your review, Dwight. Should the item not last long as you worry - please let us know :)

Rated 5 out of 5 stars

No fuss exchange and quality product

When I received my T-shirt, it was small, not large. I looked at the order and saw it was my error.

I asked if I could exchange, and they responded super quickly. They explained that not only would they happily send me a large size, but that I could keep the small one as well!

Excellent customer service!

February 7, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Happy to be of service, Christopher :)

Rated 5 out of 5 stars

The perfect online shopping experience

I was sceptical about ordering from these as I hadn’t heard of them but WOW was I wrong! I received my jumper super quick and then had a sizing request for a smaller size. Nothing has been too much trouble. Wish all small businesses were like this! 🌟🌟🌟🌟🌟

February 7, 2026
Unprompted review
Talkpeng logo

Reply from Talkpeng

Thanks a ton, Kirsty :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look