TallRock Capital Reviews 

367
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated staff for their patient, helpful, and friendly approach, which transforms complex financial concepts into clear and manageable decisions. Clients appreciate how advisors maintain a calm nature and provide valuable insights that make every step smooth and straightforward. Some reviewers were happy with the exceptional responsiveness and reliable support provided by advisors during urgent or unexpected situations. People also noted that the professionals take ample time to listen carefully, ensuring a genuine, trusting partnership completely free of sales pressure. Individuals additionally value the tailored planning and consistent updates regarding market changes, ensuring they always feel well supported and fully informed.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during their financial... See more

Service

People report high satisfaction with the service, highlighting prompt, efficient, and reliable assistance.... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional support and... See more

User experience

Customers report positive experiences with user experience, highlighting how planning feels less daunting and... See more

Response time

Reviewers express great satisfaction with the prompt response times and timely communication from their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lucie has been great! she doesn’t just talk numbers — she listens, understands, and helps women build confidence with their money. Whether it’s planning for the future, navigating big life changes, or... See more

Company replied

Rated 5 out of 5 stars

I am so grateful to have found Lucie. As a woman myself, I've wanted to support woman in business. My previous advisor didn't make contact for years. Since finding Lucie, she's sat down with me twice... See more

Company replied

Rated 5 out of 5 stars

I am a person who is- or (used to be!) very nervous and uncomfortable with dealing with money issues. Rebecca and Maelle made me feel comfortable. No question is too silly, they are very patient and... See more

Company replied

Rated 5 out of 5 stars

Trust is, by far, the most important currency in finance, and Ian Black has it in spades. We’ve been clients of Ian’s since before he joined TallRock, and his guidance has been the cornerstone of ou... See more

Company replied


Company details

  1. Financial Planner
  2. Financial Consultant

Written by the company

TallRock Capital is an award-winning financial planning and wealth management firm headquartered in Singapore. We provide impartial, research-driven advice across wealth management, investments, insurance, retirement, and education planning. Our client-centric approach, deep market expertise, and access to best-in-class financial solutions help clients achieve long-term financial security and independence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

367 reviews

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4.9

All reviews

(367)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

Rebecca Regan is knowledgeable, caring and a gem of an advisor!

My meeting with Rebecca Regan was pleasant, informative and addressed all my concerns about the current market instability. I really appreciate her attention to detail, her confident expertise and her genuine desire to help me meet my financial goals. I also greatly appreciate the patience of Rebecca and her team while helping me navigate the various processes and documentation that go with making investments.

May 13, 2025
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Reply from TallRock Capital

Hi Steph! Thank you for the wonderful review! We're so glad to hear that your meeting with Rebecca was both informative and reassuring. She truly puts care and thought into every conversation, and it means a lot to know that came through during your time together. We'll also pass on your kind words to the wider team—they'll really appreciate it. :)

We're here anytime you need support navigating the next steps.

Rated 5 out of 5 stars

Strong Customer Value

I always have a great experience with TallRock Capital. Craig French is really customer focused with consistent account reviews, tailored solutions and timely guidance. I really feel valued as a long time customer.

June 3, 2025
Unprompted review
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Reply from TallRock Capital

Hi Julie! Thank you for your lovely feedback! We're so glad to hear that your experience with Craig and the team has made you feel genuinely valued. Consistent reviews and personalised support are exactly what we strive for, and it's great to know that's been your experience over the years.

We truly appreciate your continued trust in us. :)

Rated 5 out of 5 stars

Craig has been a well educated advisor

Craig has been a well educated advisor. Providing great insights and recommendations!

May 22, 2025
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Reply from TallRock Capital

Hi Marcus. Thanks for the kind words! We're really pleased to hear that Craig’s insights and guidance have been helpful. He puts a lot of thought into his recommendations, so it's great to know they've added value to your journey. Appreciate your trust and support! :)

Rated 5 out of 5 stars

Very happy with TallRock and Craig

Very happy with TallRock and Craig. Craig is extremely responsive, knowledgeable, and professional. He actively looks to help clients and I can commend him on his dedication.

TallRock is a strong firm and has technology solutions that mean I can really understand the performance of my portfolio better.

May 22, 2025
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Reply from TallRock Capital

Hi Phil! Thanks for the great review! We’re really glad to hear Craig’s responsiveness and dedication have made a difference—it’s exactly the kind of support we aim to provide. It’s also great to know you’re finding value in the tools we offer to help track and understand your portfolio more clearly. :)

We truly appreciate your feedback and your trust in both Craig and the wider TallRock team!

Rated 5 out of 5 stars

Superb service and advice tailored to my requirements

Rob Howland was a pleasure to deal with and provided some excellent balanced advice, while being extremely patient to review a number of options that best suited my future planning requirements. Everything was executed quickly and Rob was always understanding and very responsive to my questions. I would not hesitate to recommend Rob.

May 22, 2025
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Reply from TallRock Capital

Hi Graeme! Thank you for the kind words! We're so glad to hear that working with Rob was a great experience and that his advice and patience made a real difference in your planning process. He takes pride in making sure clients feel heard and supported every step of the way, so your feedback means a lot. We’re thrilled you’d recommend him.

Rated 5 out of 5 stars

Rebecca Reagan and Maelle Bouzid are…

Rebecca Reagan and Maelle Bouzid are terrific. I trust Rebecca 1000% to give me best advice and help me with my financial planning. She and Maelle are super efficient always available and responsive and always helpful. In these turbulent times i feel they are looking out for me and actively managing my investments and that is a great comfort

May 21, 2025
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Reply from TallRock Capital

Hi Aubrey! Thank you for the heartfelt review! We're so glad to hear how much you value the support and guidance from Rebecca and Maelle. Knowing that you feel looked after—especially during uncertain times—is exactly what we strive for. Your trust means a great deal, and we’re happy to know that their responsiveness and care have made a difference. We’ll be sure to share your kind words with both of them—this will absolutely make their day! :)

Rated 5 out of 5 stars

A great team to work with!

Prompt, professional communication. A team that is responsive and easy to work with. Rebecca and Maëlle at TallRock Capital have been awesome!

May 21, 2025
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Reply from TallRock Capital

Hi! Thank you for the lovely review! We’re so glad to hear you’ve had a great experience working with Rebecca and Maëlle. Being prompt, professional, and easy to work with is exactly what we aim for—so it’s fantastic to know that came through.

Rated 5 out of 5 stars

I am very happy to recommend Tallrock

I am very happy to recommend Tallrock. I used their service for a small investment plan and always found my advisor, Rob, to be extremely knowledgeable and professional; and moreover always approachable and available for any questions. I was with them between 2017 and 2025. I was very pleased with the results, way they invested and acted on my behalf. A great experience and Rob is fantastic! Thank you.

May 8, 2025
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Reply from TallRock Capital

Hi Stuart! Thanks so much for the kind words and for being with us over the years—it really means a lot. We're glad to hear you had such a great experience with Rob and that you felt supported throughout your investment journey. He's a fantastic advisor, and we’ll definitely pass along your feedback to him.

It’s great to know you were happy with how everything was handled, and we really appreciate the recommendation. Wishing you all the best moving forward! :)

Rated 2 out of 5 stars

Generally pretty poor overall…

Generally pretty poor overall experience with Tallrock. Returns continue to be negative, and Finlay and Hawthorne portfolios both performed really badly, significantly worse than all other investments I have. Still in negative returns space, down 13% with no real signs of recovering.

In addition to poor performamce the admin can be infuriating taken weeks for changes to be processed. Example being forms need to be signed multiple times, checked and rechecked for errors by the client.

In the response below, i am disappointed by both the fact that tallrock had my original review deleted and then attempted to mark this one as defamatory when it is all true.

Additionally I am disappointed that instead of taking ownership they have attempted in the below to try and imply that the blame lies with me or external providers! I have multiple examples of poor practices leading to me have to review and rereview portfolio related documents.

March 11, 2025
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Reply from TallRock Capital

Hi Andrew. Thank you for your honest review. We’re genuinely sorry to hear that your experience hasn’t met expectations—both in terms of investment performance and the administrative process. We’ve looked into the situation and want you to know that we take this kind of feedback seriously.

The Finley and Hawthorne portfolios, like any investment, are subject to market movements and risk. That said, these portfolios were originally selected based on your risk profile and goals at the time. We’ve reached out with review and rebalancing opportunities along the way, and we always encourage clients to engage in those conversations so we can adapt strategies if needed.

On the admin front, we hear you loud and clear. Some processes—especially when it comes to compliance and external provider requirements—can be frustrating. We’re actively working to streamline and improve turnaround times where we can, and we appreciate your patience.
We’d really value the chance to sit down with you, re-evaluate your current position, and explore better-suited options moving forward. Please reach out to our team when you’re ready.

Rated 5 out of 5 stars

Great and proactive service

We experience our personal advisor, Mrs. Tanya Mayer, from TallRock to be very proactive to our benefit. Due to her support, we can focus on our other priorities while she ensures we have the right portfolio for the current market situation. We have been with her for 7 years now and have the results to prove it's a successful partnership.

March 10, 2025
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Reply from TallRock Capital

Hi Niseth! Thank you so much for the kind words! It’s fantastic to hear that Tanya has been such a steady and proactive presence in your financial journey over the past seven years. That kind of long-term partnership is exactly what we aim for at TallRock—so you can stay focused on what matters most while knowing your portfolio is in good hands.

We’ll be sure to pass on your message to Tanya—she’ll be thrilled to hear it. Thanks again for your trust and support!

Rated 5 out of 5 stars

Always a personal touch

Always a personal touch! Timely and thorough service with quick response times and excellent availability.

March 10, 2025
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Reply from TallRock Capital

Hi Christina! Thank you so much for your kind words! We're delighted to hear that you've consistently experienced a personal touch, timely service, and quick responses from our team. Providing thorough and attentive support is at the heart of what we do, and it's wonderful to know that we've met your expectations.​ If you ever have any questions or need assistance in the future, don't hesitate to reach out. We're here for you! :)

Rated 5 out of 5 stars

Great experience for first time investors

Investing all of our savings was a big step for us, but Tanya and the team at TallRock have provided such a brilliant and personalised service for us. Tanya took the time to really understand our needs came up with a plan that worked for us, talking through each step and being on hand to answer any questions we had. We are really happy with everything that has been put in place for us. It was all set up so smoothly and efficiently and we fully trust the work that has been done on our behalf. We wouldn’t hesitate to recommend TallRock.

January 22, 2025
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Reply from TallRock Capital

Hi Fiona,

Thanks so much for sharing your experience! It's fantastic to hear that Tanya and the team were able to provide such a personalized service for you. Investing your savings is indeed a big step, and I'm glad everything was set up smoothly and efficiently for you. Your trust means a lot to us, and we're thrilled that you're happy with the plan. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Fantastic support and advice!

Tanya has managed my fund for many years and its very helpful, trustworthy and gives me just the right amount of updates and regular contact. If there is opportunity to improve the fund or my financial situation she is very informative on this without being pushing. So glad to be working with her!

January 14, 2025
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Reply from TallRock Capital

Hi Stacey Anne,

Thanks so much for your wonderful feedback! It's fantastic to hear how helpful and trustworthy Tanya has been in managing your fund over the years. We're thrilled that you're receiving just the right amount of updates and guidance. It's important to us that our clients feel informed without any pressure, and it's great to know Tanya is achieving that balance with you. We're glad you're enjoying working with her – we appreciate having you as a client! 😊

Rated 5 out of 5 stars

Team Rebecca Regan is First Class!

Throughout the almost 20 years I have been liasing with Rebecca Regan, the level of engagement, knowledge and recommendations were terrific. At all times I felt looked after, both from investment point of view but also for administrative matters. Maelle Bouzid has also been a fantastic help, and all transactions were handled promptly and accurately.

December 16, 2024
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Reply from TallRock Capital

Thank you Andreas for your kind words! We're delighted to hear that Rebecca and Maelle have provided you with terrific engagement, knowledge, and prompt assistance throughout your journey with us. At TallRock Capital, we strive to offer personalized and attentive service to all our clients, and it's wonderful to know that our team's efforts have made you feel well looked after.

If you have any further questions or need assistance, please don't hesitate to reach out. :)

Rated 5 out of 5 stars

I am extremely satisfied with the support and guidance in financial planning

I am extremely satisfied with the support and guidance provided by Lucy at Tallrock in setting up my private retirement plan. From the start, Lucy took the time to carefully explain my options and helped me work through my anxiety around money and investments. Her calm and empathetic approach made a significant difference, allowing me to feel more confident and in control of my financial decisions. Her guidance was never pushy, and I always felt valued as an individual, not just a number or a potential commission target. The regular check-ins and updates have been invaluable, providing reassurance and ensuring I stay informed and on track with my goals. Lucy’s support came at the perfect time and was exactly what I needed to navigate a process I had been apprehensive about. I highly recommend her services to anyone seeking a knowledgeable, empathetic, and professional financial advisor.

December 4, 2024
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Reply from TallRock Capital

Thank you so much for sharing your experience with Lucy, Carla. We're thrilled to hear that her calm and empathetic approach has made a significant difference in your financial planning journey. At TallRock, we prioritize personalized support and are committed to helping our clients feel confident and in control of their financial decisions.

If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. :)

Rated 5 out of 5 stars

Mark Beacher - highly credible and engaging

Mark Beacher is very personable and interested in the lives and wellbeing of his clients. He gives clear and credible advice that’s relevant to you and your specific circumstances.

November 26, 2024
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Reply from TallRock Capital

Hi Clair! Thank you for your kind words about Mark! We're delighted to hear that his personable approach and clear, credible advice have made a positive impact on your financial journey. At TallRock Capital, we strive to provide personalized guidance tailored to each client's unique circumstances, and it's wonderful to know that Mark exemplifies this commitment.

If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. :)

Rated 5 out of 5 stars

-Rebecca and Maelle have the warm and…

-Rebecca and Maelle have the warm and human touch combined with effective communication and deep subject knowledge
-Professional documentation
-Customer focused
-Innovative problem solvers

October 21, 2024
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Reply from TallRock Capital

Thanks so much, Blake, for your thoughtful review! It’s awesome to hear that Rebecca and Maelle have made such a positive impression with their knowledge, communication, and customer-focused approach. We’re lucky to have them on the team, and it’s great to know they’ve been able to deliver the professionalism and problem-solving you were looking for.

We’ll be sure to pass along your kind words to them—they’ll really appreciate it! Thanks again for your support, and we look forward to continuing to work with you. :)

Rated 5 out of 5 stars

Excellent support and advice

Very responsive to questions and queries. Thoughtful and relevant advice is given and any documents are shared timely. Advice is very much tailored to my needs. Documents are easy to access and sign when needed. Quick feedback given on any issues with doumentation.

February 7, 2024
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Reply from TallRock Capital

Thanks for the great feedback, Paul! We're really happy to hear that you’ve found our support responsive and the advice tailored to your needs. Making things easy—whether it's providing relevant advice or streamlining documentation—is something we care a lot about, so it’s great to know that’s been your experience.

If you ever need anything else, we’re just a call or message away! Thanks again for your trust and for being part of the TallRock community.

Rated 5 out of 5 stars

Responsive and helpful year after year

The team are knowledgeable and patient, and they respond to all of my queries so quickly. No matter where I am in the world or how my circumstances have changed, I know I will receive individualised care and attention of the highest quality.

October 9, 2024
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Reply from TallRock Capital

Thank you, Sonja, for the kind words! We're so glad to hear that you've had a great experience with our team year after year. It's important to us that you always feel supported, no matter where life takes you, and it's wonderful to know that we've been able to provide you with the responsiveness and care you deserve.

We’re here whenever you need us, and we appreciate your trust in our team! :)

Rated 5 out of 5 stars

Personalised and compassionate financial advising

We have had nothing but a positive experience with our financial advisor. We have engaged with her for the past few years and she has always offered us astute and personalised advice and guidance on our finance matters. We have faced several challenges over the years and our advisor has always dedicated time and energy to talk things through with us. She recognises the holistic big picture of how our finances fuel our life goals and has always recognised the importance of our life values when advising us on financial matters. She goes above and beyond and we implicitly trust her judgement as a result. It is reassuring and more supportive than we can say to have an advisor who guides us with compassion and genuine care.

September 23, 2024
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Reply from TallRock Capital

Thanks so much, Kim, for taking the time to leave such a thoughtful review! It’s really great to hear that your experience with your advisor has been so positive over the years. We know how important it is to have someone who gets the bigger picture when it comes to finances, and it’s awesome that your advisor has been able to offer the support and guidance you’ve needed—especially during tough times.

We’re so happy to hear that the personalized approach has made a difference and that you feel confident in the advice you’re getting. Thanks for trusting us, and we’re here for you whenever you need us! :)

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