Just terrible. Whatever I bought from this company eventually got ripped, broken, damaged, scratched very easily and in a very short time frame. It is not cheap enough to justify this much lack... See more
Company replied
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See what reviewers are saying
There was a shipping issue and I was unable to retrieve my package after three attempts. I explained to customer service that I tried multiple times and that DHL was unable to assist me, so I would ju... See more
Company replied
I am a former and loyal customer of TAMARIS but I realise that the quality is no longer up to scratch. These shoes, most of which are made in Asia, don't last as long as they used to and they're not s... See more
Company replied
If I could give zero stars I would. Awful awful awful customer service!!! The delivery time is more than three weeks. At this point I don't even want the shoes anymore and even if they arrive, becaus... See more
Company replied
1.5
Bad
561 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Absolute worst and old return policies
Ordered a pair of shoes for my wedding. I have been a customer since my teens, about 15 years. Never had an issue with my size until now. The size marked on the shoes is absolutely not the correct size nor does the webpage imply any other size details.
E-mailed customer service marked for my country, and got a useless reply that I have to pay for their misinformation basically. Nowhere on the page does it imply it is for feet that have their last 2 toes cut off.
Now their returns are only accepted in Germany, the head office apparently. Even though they have many locations here and warehouses closer than that. They expect me to pay half the price of the shoes(29EUR) to return their mess myself through our local postal services.
This is absolute nonsense. Never shopping with you again. I want my money back for a product I did not order!
February 9, 2021
Unprompted review
Solid OK.
Nothing exceptional, but also nothing wrong.
Delivery on time. I've missed option to track the parcel en route.
If I find something nice there, I would order again from them.
April 29, 2020
Unprompted review
Delivery time is longer then the 2-3…
Delivery time is longer then the 2-3 days written on website. Servicedesk says sometimes this is possible, buy most times it's longer. Waiting for order more then 1 week.
April 26, 2020
Unprompted review
incomplete address and missing phone number on parcel
They used the Hungarian Post instead of DHL. It took a lot of time to recieve my parcel (actually I still don't have it). I would have never ordered from them if I knew they would use a different parcel service - Hungarian Post is by far the worst.
Tamaris did not include my complete address on the parcel, they mistyped it. They did not put my phone number on the parcel either.
Avoid.
November 26, 2019
Unprompted review
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