No way to cancel or terminate services with Tamar, other than lengthy calls, yet you can sign up and pay in the blink of an eye!!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good website, clear options with fantastic prices. Good numbers on offer too. Customer service call came through quickly with a very friendly , helpful lady. All in all a perfect experience. We’re sav... See more
Company replied
I've been with Tamar around 3-months now, without issue. Reliability is absolutely vital in business telecoms and so far they haven't let me down. I'll look to add outbound calling and professional ca... See more
Company replied
Simple and efficient products. Great customer service. Have had a virtual phone number through Tamar Telcom for 8 years. It was easy to set up and has been totally reliable. Any queries I have had... See more
Company replied
Company details
Information provided by various external sources
Tamar Telecommunications have been providing UK businesses with virtual telephone numbers since March 2002. We believe in offering fast and efficient customer service and usually reply to emails within 2 working hours and answer telephone calls within 10 seconds during our office hours of 9am – 5.30pm, Monday to Friday. Our customers have come to expect a fast and efficient response and this we aim to provide to all our customers. Over the past three months, 98.10% of calls we received were answered within 10 seconds.
Contact info
19 Research Way, PL6 8BT, Plymouth, United Kingdom
- 0800 772 0000
- cs@tamartelecommunications.co.uk
- tamartelecommunications.co.uk
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I think your service was excellent
I think your service was excellent, the person on the call with me was very helpful. 5 out of 5
Thanks for your help, a very happy customer.
April 9, 2024
Reply from Tamar Telecommunications
Thank you so much for your comments and 5-star review.
My colleagues within the Customer Services team are very knowledgeable, helpful and very friendly.
Your feedback provides a boost to the team, it’s great to be appreciated and we are very happy at Tamar Telecommunications that you are a very happy customer.
Have a great weekend.
Very quick and easy number activated…
Very quick and easy number activated within a hour very reasonable prices ✔️
April 10, 2024
Reply from Tamar Telecommunications
Thank you for your 5 star review and placing your order with us.
At Tamar Telecommunications we believe we provide a quality service at a great price.
The information provided by you was…
The information provided by you was clear and to the point
April 10, 2024
Reply from Tamar Telecommunications
Thank you for your order and 5 Star review. Our aim is to provide clear information and thank you for taking the time to speak with us.
It's great when we can set up the service to meet your business needs.
Very easy to open an account
Very easy to open an account, in less then 24 hours my account is up and running. Staff very helpful and efficient. Highly recommended
April 11, 2024
Reply from Tamar Telecommunications
Thank you for your 5-star review and highly recommending Tamar Telecom.
We have made our website user friendly and we aim to process orders as quickly as possible, thank you for taking the time to speak with us.
Please note that you can earn money by referring companies to Tamar by becoming an Affiliate.
We are available on 0800 772 0000 if you require any further information.
Good choice of toll free numbers and…
Good choice of toll free numbers and additional services.
April 2, 2024
Reply from Tamar Telecommunications
Thank you for your review and placing your business with Tamar Telecommunications.
Please do not hesitate to contact us on 0800 7720000 if we can be of any further assistance.
Amazing and honest customer services from Kris Stewart.
Kris Stewart was professional, helpful, patient and his customer services was second to none. Kris explain to me all the questions I asked in regards to their services and coming on board.
Amazingly, Kris was very honest in the answers he gave me compare to other companies that wants to sell their products so, they will tell you what you want to hear but, Kris did not do that, he was honest and explained everything I needed to know and what is best and helpful for our company so, this made me trust Tamar products and because of Kris we decided to use Tamar Communications.
Each time I did not understand or wanted to know more about a feature Kris was there to guide me through.
Kris thank you so much for honesty, professionalism and for taking your time in helping us setting up our virtual landline phone number.
April 3, 2024
Reply from Tamar Telecommunications
Thank you for your 5- star review and fantastic comments.
Kris and his Customer Service colleagues will always take as little or as much time as you need to ensure you are happy and that you get the best out of the service.
Our Marketing & Technical teams have worked on creating a website with clear pricing and detailing the number ranges and features available.
If you have any questions or need any assistance with your account, please do not hesitate to contact us on 0800 772 0000 Monday - Friday 9:00am - 5:30pm.
Very fast helpful service
Very fast helpful service. Switch board sounds super professional. All set up within 24 hours of ordering.
April 2, 2024
Reply from Tamar Telecommunications
Thank you for your 5 star review and lovely feedback.
It’s great that you acknowledged the speed of setting up your virtual switchboard.
The Customer Service team take pride in delivering a 5- star customer experience to all their customers.
If you need any assistance with your account in the future, please do not hesitate to contact us on 0800 772 0000 Monday - Friday 9:00am - 5:30pm.
Reply from Tamar Telecommunications
We are very happy that you placed your business with us and left us a 5-star review.
Thank you.
The website is super easy and…
The website is super easy and straightforward to find what you need to suit your budget. Chris was lovely and my new number is now up and running
Thanks guys!
April 3, 2024
Reply from Tamar Telecommunications
Thank you for your 5-star review and fantastic feedback.
The Marketing & Technical departments have worked together to develop our straightforward website.
The Customer Service team are super friendly and knowledgeable, I have forwarded your comments to Kris and he is delighted.
If you need any assistance with your account in the future, please do not hesitate to contact us on 0800 772 0000 Monday - Friday 9:00am - 5:30pm.
Excellent speedy professional service…
Excellent speedy professional service was given.
March 26, 2024
Reply from Tamar Telecommunications
Thank you for your 5-star review. We try to process orders as quickly as possible, it is great when we speak with our customers ensuring that the number is set up to meet your business needs.
Reply from Tamar Telecommunications
Thank you for your 5 star review and feedback, we really appreciate your comments.
Not knowing anything about a virtual…
Not knowing anything about a virtual landline, Tamar explained everything..
Cannot thank them enough
March 18, 2024
Reply from Tamar Telecommunications
Thank you for your 5 star review and we really appreciate your feedback.
We try to make everything straightforward for our customers and we're always happy to help so please do not hesitate to contact us on 0800 772 0000 Monday - Friday 9:00am - 5:30pm if we can be of any further assistance.
it was very good
it was very good, the only downfall was i asked for a recipt and as yet not add one
March 8, 2024
Reply from Tamar Telecommunications
Hello,
Thank you so much for your 5-star review and placing your business with us.
Please note that any payments made to Tamar Telecommunications will show on your control panel under the “your invoices” icon where you can download your invoice.
If you require any further information, please do not hesitate to contact Tamar Telecommunications on 0800 772 0000.
Kind regards,
Paula
The process of getting our 0800 number…
The process of getting our 0800 number was so easy, Tamar Telecommunication's website is well laid out, easy to understand and really easy to use.
I've already recommended them to people and intend to get another line through them too.
March 6, 2024
Reply from Tamar Telecommunications
Hi Chris,
Our marketing and technical department have put a lot of thought and spent a lot of time creating our website to make it clear and user friendly. It’s great that you mentioned that Tamar Telecommunication's website is well laid out, easy to understand and really easy to use.
I am not sure if you are aware, but by registering as an Affiliate you can earn £30 for every business you refer to Tamar Telecommunications, details are on our website and you control panel.
Please do not hesitate to contact us on 0800 7720000 if you require any further information.
Thank you so much for placing your business with Tamar and leaving your 5-star review, it really does make a difference to our day.
All the best,
Paula
Straightforward and human
I was surprised that there's actual human support at the end of this service and it was prompt and efficient with opportunities to expand the options without being pushy.
March 4, 2024
Reply from Tamar Telecommunications
Hi Martyn,
Thank you for your fabulous feedback and 5-star review.
Yes, our Customer Service team are available on 0800 772 0000 , they are knowledgeable and very friendly.
It’s great when we speak with our customers as we can set up the service as per your business needs. As you mentioned, we don’t pressure sell, we just explain what’s available.
Kind regards,
Paula
Fantastic service, highly recommend.
Chris was really helpful and got my new number set up in no time. Fantastic service, highly recommend.
March 4, 2024
Reply from Tamar Telecommunications
This was a great way to start our day with fabulous feedback & a 5-star review.
Kris and the team are delighted and thank you for recommending us.
Reply from Tamar Telecommunications
Thank you for talking to our Customer Service team, Kris, Jessica, Hannah, Chris & Chandana are really friendly and knowledgeable.
Your 5 star review has kicked off our week with a positive start, thank you once again.
Reply from Tamar Telecommunications
Thank you for your 5 star review.
As a company all the departments work together which enables the Customer Service team to be confident with their product knowledge and super helpful.
Great value for money
Super easy to set up, good value for money too! Seems to be working well for us...
February 21, 2024
Reply from Tamar Telecommunications
Thank you for your 5 star review. We try and make everything as straightforward and easy for our customers and we're always happy to help if you need any assistance.
Hannah Tripp was fantastic start from to…
Hannah was fantastic start from to finish.
February 28, 2024
Reply from Tamar Telecommunications
Thank you for your fantastic 5 -star review. Hannah will be delighted with your feedback, it makes a huge difference to the teams day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.