Tamsy Reviews 

The dresses that did arrive were as shown and are excellent. The reason for the three star is the customer service. I have emailed and commented about the none arrival of one of the four dresses I ordered but have had no reply or the dress arriving.

beautiful top good quality material. fast delivery easy to order. Really happy and will certainly buy from again

Nice cardy, good fit.

The dress I ordered came in record time, arriving with me the day after I ordered. It’s a lovely dress but a little shorter on me than on the picture. I’m 5 foot 7 inches.

Excellent service..no problems..great dress.
Thank you..

Great choice of everything. Fastest delivery ever

Love there clothes, they really think about a ladies body and what we desire, very well made, nice materials and fits all sizes of which I think is lovely,
Would recommend as the sizes are so comfortable and not clinging to you ❤

So glad I found this company! Fast delivery, great quality clothing, spot on sizes, fabulous fabrics, cannot praise them enough! Very impressed and just about to place another order. Really felt the need to leave them a good review!

Love the dress was here in two day from ordering well impressed will definitely order again great service

Professional easy to use website. Products arrived on time. I was extremely happy with all the items ordered. Great value for money I would not hesitate to reorder

Have had several orders, no problems experienced. The clothes are reasonably priced and good all round staple pieces which are easy to style. Especially like their coats , great quality for a good price. Will use again.

Great quality clothing for a great price, delivery is always efficient and packaged lovely. Great customer service also. Love the brand🤩

Quick dispatch and beautiful quality, the embroidery on the dress and detailing on the jacket I received (amongst other items) are beautiful and unique for the price. Tamsy has something for everyone.

A great brand which is size inclusive and always efficient . I’ve had some lovely items and customer service is spot on

Really disappointed with Tamsy. I previously bought 2 dresses which were lovely but then I ordered a top with necklace. A pair of trousers arrived instead - their mistake. I contacted Tamsy who said they wouldn't send the correct order until I returned the trousers. They said they would send a returns label. It didn't arrive so I contacted them and they said I could return the incorrect item and they would refund me. I then only got a refund for the original item which I have never received. I have now paid £5.99 postage for the incorrect item and had to return it (additional postage). I have asked them to send me my original order - no reply! I would highly recommend not using this company. Very disappointed.

Ordered three items at the same time. First item arrived fine. Second item arrived 12/12 as a substitute item which is nothing like the original and much shorter than the one I ordered. It appears to be a return as the bag was already torn open - no attempt made to repackage. The third item has not arrived. Customer service take days to respond and do not offer solutions or make effort to fix the awful service. Avoid this company at all costs

I received a dress which was too small although it said one size fits all. I couldn't send it back as there was no invoice or returns label. I asked them to send me the items only to be told they will email me the paperwork. I said I can't print it off. I was told to go to the shop. I live in the country and I'm disabled I can't get to any shop. So I'm stuck with a dress that doesn't fit because I can get it sent back.not happy

I made my first order with a 3-for-2 deal, ordering a dress, pyjamas and a blouse. The blouse that arrived was the wrong size. I spoke to customer service and was assured I could exchange it for one the right size. I followed instructions and returned the blouse.
However I have received an email telling me they DON’T EXCHANGE!! They have refunded me £0.00 (as the blouse was the cheapest item so on the 3-for-2 deal I only paid for the other two)
As their own staff assured me the item would be exchanged I sent it back in good faith. I didn’t claim the postage even though no return label was sent.
In consequence I have lost the 3-for-2 deal which persuaded me to make an order with Tamsy in the first place, and have lost the blouse which - had I known they do not exchange items, I could at least have sold on EBay or similar to recoup a little expense.
I feel this is a very poor service - maybe a scam - which is a shame because I liked the items I received and probably would have been a loyal customer.
I should mention - though their return address is in the U.K. all the customer service emails come from India!! Interesting no?
I cannot recommend this outlet unfortunately and will not be shopping there ever again.

I cannot fault Tamsy at all, in fact they surpassed my expectations. I ordered from their 3 for 2 offer and was surprised to receive them the next day. I did not pay extra for speedy delivery, in fact delivery was free. I wore one of the dresses for the first time today, it was lovely and comfortable and a perfect fit. I would like to add that I am a genuine customer and have no links to the company.

If I could give 0 stars I would.
tl:dr ordered 3, received 2, 1 was 'an alternative'; wrong refund.

Horrible experience from start to finish.
I don't often buy things that are advertised on Facebook but I had been looking for some summer dresses for a holiday and the dresses on this site looked lovely. The website looked reputable and I did the usual feedback checks and everything seemed above board.
So I took advantage of the 3 for 2 offer that was advertised, picked out three dresses and paid the full whack for speedy shipping. I paid with Paypal (and I'm VERY glad I did) I got an order confirmation via email in a minute or two and a shipping/tracking number shortly after. The parcel should have been sent with Royal Mail. Weirdly the PayPal receipt showed that I had made a payment to The Jewellery Channel.
A week later nothing had arrived so I rang the customer service number and got through quite quickly. The lady apologised and told me that my order had been lost by Royal Mail (although when I checked on RM website they had never received the parcel from Tamsy) and assured me that she would re-send my order. She refunded my postage and that did come through right away.
Another week passed and still no dresses, so I rang again. I'm pretty sure I got through to the same lady who apologised again and said that Royal Mail had lost my package and she would send it again. I explained that I was leaving for my holiday in 4 days time and she assured me that the items would be with me before I left.
Amazingly the following day a very small package arrived. Inside was one of the dresses I had ordered; nothing at all like the images on the website, and a second dress that I hadn't ordered. Apparently the dress I wanted was now out of stock so they had sent an alternative. The third dress was missing entirely. I rang immediately and spoke to a man who offered me a full refund. I made sure to tell him about the missing dress and he assured me that as soon as they received my return they would issue a FULL refund.
They had enclosed a Royal Mail postage sticker to send the dresses back so I wrapped the two dresses, enclosed the return label making sure to say that one dress was missing from the order, included a letter outlining the conversation I had had on the phone and took the whole sorry lot to the post office. Where I was told they couldn't take that sort of post label and I'd have to drive 60 miles to my nearest drop off point.
After a long argument with the post office lady she eventually did me a favour and took the parcel and I went off on my holidays without a dress.
A full week later I got an email from PayPal telling me that I had received a refund from Tamsy....... for one dress.
They had very kindly refunded me the dress that I didn't order and as the dress that I DID order was technically free they had refunded that too. But the dress that never arrived was not refunded.
I have passed the matter on to PayPal who are dealing with it on my behalf.

Avoid this company like the plague. It all seems very scammy to me.