tandemkross.com Reviews 7

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Repairs made in time for upcoming match

I shoot Steel Challenge and recently discover my “bolt stop pin” fell out during g cleaning. The issue was a broken pin that was going to be VERY difficult for me to replace. TK said to send it to them for a warranty repair. I informed them that I had a match coming up in 30 days. They said if I get it out to them that week they would get the lower back to me in 2 week. They did exactly this AND replaced the slide lock lever that was showing wear and replaced this n/c as a stronger replacement came out. The folks at TK are the best and make the best parts as well. Thank you again for being a stand up company. Customer forever!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Tandemkross is a great company with…

Tandemkross is a great company with excellent customer service. During their Christmas sale I attempted to order lowers for the Ruger pistol. There was a glitch in the computer system that wouldn’t let me order and the sale went off. I contacted customer service and Jeff S. helped me complete the order. Outstanding service all the way around. A+

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Best company ever!!!!

I love this company I placed an order post office lost it(stolen?) I thought this was the beginning of the end of our new hobby my wife and I, the nice Folks at tandemcross sent me a new order for free and even paid the $32 UPS fee if I could I'd give them 10 Stars I would, in contact with customer service the whole time turned a horrible experience into a pleasant one thank you tandemcross!!!!

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Tandem Kross is one of the best…

Tandem Kross is one of the best suppliers for my Ruger upgrades.
I have ordered from them directly and indirectly over the past year and I’m very pleased with their products.
Don’t hesitate I highly recommend them to anyone wanting Ruger upgrades.
James Walter,Louisiana

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

Poor mechanical screw drivers

Here below the results of the sight exchange by using Tandemkross provided Chinese poor wrench key.
Slipped from the provided screw onto the barrel and scratched my expensive special Edition Mark IV Davidson Paint.

650$ of firearm, 2 weeks old, kept like a jewel...
I can simply trash it now

December 1, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look