Our experience with Tanzania Specialist has been great and unforgettable. An incredible trip, well organized and attention was paid to every detail during our whole stay. The conditions agreed upon... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From the beginning to the end, we had quick precise communication. Text and emails were answered promptly. The booking process was seamless and easy. Thank you, Fanny!! The camps and other accommo... See more
Company replied
Just back from an amazing 6 night safari and 4 nights in Zanzibar. What an incredible experience. All organised to a very high standard, our choice of accommodation throughout our stay was out of this... See more
Company replied
I don’t know where to start Tanzania Specialists are the way to book a holiday From the first contact Joseline was so supportive answering all our questions The accommodation that was book... See more
Company replied
Company details
About Tanzania Specialist
Written by the company
NEW ON TRUSTPILOT !
We are Your Guide to Tanzania's wonders
Tanzania is a top safari destination and has so much to offer. You can choose to experience an amazing Tanzania safari, a round-trip, and relax at the world’s most beautiful beaches on Zanzibar Island. Or did you always dream about climbing Kilimanjaro?
Get in touch with our experts: we are called Tanzania Specialist for a reason!
Karibu Tanzania, see you soon in Africa!
Contact info
Socratesstraat 1, 2675 XD, Honselersdijk, Netherlands
- +1 518 634 1139
- safari@tanzaniaspecialist.com
- tanzania-specialist.com
Let’s plan your dream trip together!
4.7
Excellent
437 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Because we didn’t break down
Because we didn’t break down
So many casualties on the side of the road
August 7, 2026
Reply from Tanzania Specialist
Dear Christine,
Thank you for sharing your feedback. We’re glad to hear that your vehicle completed the journey safely, especially after seeing so many vehicles experiencing breakdowns along the roads.
We understand that the safari roads can be challenging, and we take vehicle safety and reliability very seriously. We appreciate your trust in Tanzania Specialist and hope you had a wonderful overall experience exploring Tanzania! We will reach out to you to understand more about the casualties that you met on the side of the road. Hope we can get more insight on the issue so that we can handle it accordingly.
Tanzania Specialist Team.
Trip was Amazing/The Administrative side a nightmare
First of all, let me say that the trip itself was fantastic. The safari, hotels, and food were all five-star. Our guide, Calvin, was exceptional and always seemed to be in the right place at the right time to make sure we had the best experience possible.
Unfortunately, the administrative side of the trip has been a nightmare.
Two different couples in our group were each charged $633 for a nighttime game drive that neither couple requested or took part in. In one case, the couple simply asked about the game drive and how much it would cost. Two days later, they were charged $633. The invoice did not clearly identify what the charge was for, so they assumed it was the final payment for the trip and paid it.
We traveled in June, and it is now August. They are still trying to get their money back for a service they never requested and never received.
What makes the situation even more concerning is that, at one point, a Tanzania Specialist representative told one of the couples that their money would not be refunded unless they removed their negative review.
That is extremely disappointing and not the way a reputable travel company should handle a billing mistake. The safari experience itself was outstanding, and I would have no hesitation recommending the guides, accommodations, and overall safari experience. However, the administrative and customer-service issues have seriously taken away from what should have been an exceptional experience from beginning to end.
I hope Tanzania Specialist addresses these issues and improves its billing and customer-service practices. Customers should not have to fight for months to receive a refund for a service they never requested or received.
June 21, 2026
Unprompted review
Reply from Tanzania Specialist
Dear Kevin J Kearnsdomer,
Thank you for taking the time to share your detailed feedback with us. We truly appreciate your comments, as feedback like yours helps us identify where we need to improve and strengthen our service.
We are especially pleased to hear that you enjoyed the safari, accommodations, food, and the exceptional service provided by Calvin. We will certainly share your kind words with him.
Regarding the administrative and billing concerns, we sincerely regret the frustration and inconvenience caused. As discussed in our email conversations, we are committed to doing the needful to resolve the matter, and we highly rely on your cooperation and patience while we work through it. We are also pleased to confirm that one of the disputed bills has already been refunded to one of the members of your travel group.
We take your concerns regarding the communication and refund process seriously and will use this experience to improve our internal procedures. Our goal is for every part of the journey, including the administrative side, to reflect the same high standards as the safari experience itself.
Thank you again for your honest feedback and for recognizing the positive aspects of your experience with our team. We hope that, with your cooperation, we can bring the outstanding matter to a satisfactory conclusion.
Tanzania Specialist Team.
I highly recommend Tanzania Specialist.
Our safari with Tanzania Specialist was a truly wonderful experience from start to finish. Our travel consultant Diana was extremely responsive and helpful. The itinerary and information she provided covered all of our queries. The standard of accommodation provided was very high. Every staff member we met was a credit to the company.
Our guide and driver, Fred was fantastic. He was a very experienced safari guide, getting us to the right place at the right time and sharing facts and stories with us. He was also a brilliant, very safe driver. Everything was extremely well organised and coordinated. Fred made sure we were relaxed and comfortable throughout our safari and we had a 5-star experience we will remember forever.
July 20, 2026
Reply from Tanzania Specialist
Dear Customer,
Thank you so much for your wonderful review and for highly recommending Tanzania Specialist!
We are delighted to hear that you had such a fantastic safari experience from start to finish. It is especially lovely to know that Diana was responsive and helpful throughout the planning process and that the itinerary and information provided covered all your questions.
We are also very happy to hear your kind words about Fred. His experience, knowledge, safe driving, and dedication to making you feel comfortable clearly made a big difference to your safari. We will be sure to share your appreciation with both Diana and Fred.
Thank you again for trusting Tanzania Specialist with your journey. We are thrilled that you had a 5-star experience and created memories that will last a lifetime. We hope to welcome you back to Tanzania for another unforgettable adventure!
Tanzania Specialist Team.
"Excellent experience and program
"Excellent experience and program. I especially commend the safari guide, but also everything related to the accommodation and the extremely kind staff at every accommodation, who were constantly available. The only small complaint is the lack of information that the flight from Arusha to Zanzibar was changed to depart from Kilimanjaro, and the fact that I had to be separated from my two minor daughters, who left on one flight while I arrived two hours later on another flight, which is not pleasant when you're quite far from home."
August 13, 2026
Reply from Tanzania Specialist
Dear Andrej Kristek,
Thank you for sharing your feedback with us. We are delighted to hear that you had an excellent experience overall and that you particularly enjoyed the safari, accommodations, and the warm hospitality of the teams at each lodge.
We are especially pleased that our safari guide made a strong impression and contributed to your experience.
At the same time, we sincerely apologize for the inconvenience caused by the flight departure change from Arusha to Kilimanjaro and, most importantly, for the situation that resulted in you being separated from your two daughters during the flights. We fully understand that this is understandably uncomfortable, especially when travelling far from home with young children. We also acknowledge that the change should have been communicated to you more clearly and in good time.
Your feedback is very valuable and will help us improve how we communicate flight changes and coordinate family travel arrangements. Thank you again for choosing Tanzania Specialist, and we hope the wonderful memories from your safari will remain the lasting highlight of your journey.
Tanzania Specialist Team.
Great driver
Our driver Haji was great! He had so much knowledge about the animals and Tanzania! 10/10 would recommend.
The planning process was a bit protracted since we hat lots of changes last minute. Our consultant managed that mostly great but there were some small changes that even though I mentioned them to the consultant, they were not incorporated and when I asked about that the answer was that I sent loads of other changes as well and that I should’ve double checked before paying. Which, in my opinion, for a price of almost 5000€ per person should not be the case for such a small asjustment of changing full board to half board, also since we mentioned that a bunch of times before for other accommodations.
Other than that it was good.
August 15, 2026
Reply from Tanzania Specialist
Dear Customer,
Thank you for sharing your honest feedback with us. We are very happy to hear that you enjoyed your safari with Haji and appreciated his knowledge of the animals and Tanzania. We will certainly pass on your kind words to him.
Regarding the meal plan, we would like to humbly clarify that the meal plan assigned to a holiday package is normally shared with our customers as part of the accommodation and itinerary details during the planning stage. We believe this information was communicated during the preparation of your trip. However, we sincerely apologize if this was not clearly noted or understood on your end, and we fully appreciate that this may have caused frustration during your holiday.
Thank you again for your feedback. We value your comments as they help us improve our communication and planning process, and we are glad that, despite this matter, you had a good overall experience and enjoyed your time with Haji. We hope to have the opportunity to welcome you back to Tanzania in the future.
Tanzania Specialist Team.
Organized and Dependable
During planning stages of our trip, our Representative - Joseline, was informative and prompt with communication and answered all questions honestly.
During the trip, we had no worries - everything was planned for us and transportation was smooth- no delays!
Tanzania Specialist was efficient and we would highly recommend their services.
August 1, 2026
Reply from Tanzania Specialist
Dear Roy and Sandra Wilde,
Thank you so much for your wonderful review and recommendation!
We’re delighted to hear that Joseline was informative, responsive, and helpful throughout the planning process. We believe clear and honest communication is an important part of creating a smooth travel experience, so it’s especially rewarding to know that she was able to answer your questions and give you confidence before your journey.
It’s also great to hear that everything went smoothly during your trip, from the arrangements to the transportation, with no delays or worries along the way. Taking care of the logistics so our guests can simply relax and enjoy Tanzania is exactly what we aim for.
Thank you for choosing Tanzania Specialist, and we hope to have the pleasure of welcoming you back to Tanzania for another unforgettable adventure!
Tanzania Specialist Team.
The trip was organized and most of the…
The trip was organized and most of the places we stayed were nice. The migration camp could have been closer to the Mara River crossing. Staff and guide were very nice. Just know the drives are long, hot, bumpy and dusty.
August 14, 2026
Reply from Tanzania Specialist
Dear Candace Juarez,
Thank you for sharing your feedback with us! We’re delighted to hear that you found the trip well organized, enjoyed most of the accommodations, and especially appreciated the kindness of our staff and guide.
We completely understand your point regarding the migration camp. The location of a camp can make a significant difference during the migration season, particularly when the goal is to be as close as possible to the Mara River crossings. We appreciate you highlighting this, and we’ll certainly keep this in mind when advising future travelers.
And yes, safari drives can indeed be long, hot, bumpy and dusty — all part of the adventure of exploring Tanzania’s incredible wilderness! 😊 We’re glad that, despite this, you had a positive overall experience.
Thank you for travelling with Tanzania Specialist, and we hope to welcome you back to Tanzania for another adventure someday!
Tanzania Specialist Team.
Incredible experience
We have wanted to do a safari for a long time and booked Tanzania Specialist for our honeymoon - we had an incredible time. Everything ran incredibly smoothly from pick up at the airport to drop off for our next flight. The accommodation was fabulous (we stayed at Arusha Villa, Manyara’s Secret and Kiriche Camp). The food at Manyara’s Secret was incredible and very good at Arusha Villa. Kiriche’s camp had incredible views and very attentive staff - each hotel made extra effort to make our honeymoon even more special.
We spent our safari in Arusha, Manyara, Serengeti and the Ngorongoro crater - we saw so many animals including the big five and learned huge amounts from our knowledgeable and kind safari guide/driver, Stanford. Stanford kept us up to date with our itineraries and made thoughtful changes to his route during the safari to ensure we got the best chance to see the animals we were most desperate to see. He was extremely organised and made sure we had everything we needed each day and was happy to make changes based on our preferences.
When we encountered a problem with our ongoing travel following our safari (unrelated to Tanzania Specialist), Stanford contacted airport staff for us to make sure we were able to get the issue sorted and made sure this was followed up when we arrived at the airport. He even texted us the day after to check we’d had no problems. Absolutely brilliant time. Thank you so much Stanford.
Tanzania Specialist themselves were very responsive over email and answered our queries quickly. The only slight downfall was transparency on pricing - when we were initially looking at booking additional activities we were given a price only to be told later that those prices were wrong and were actually significantly higher. Additionally, 3-4 weeks before we were due to depart for our safari, I received an email from Tanzania Specialist requesting an additional payment of 4% of our total safari cost to support with increases in fuel prices. Due to the last minute nature of this request and the fact that the surcharge was a percentage of our entire safari (rather than just the fuel part), we queried this. After querying, we were told that the surcharge was not mandatory however the initial email included an invoice and very much gave the impression that we would have to pay over £300 extra. I felt like the communication here could have been better as it is very difficult to budget for a trip when there are last minute price changes (bearing in mind we booked this back in 2025).
Apart from this blip before the safari, our experience was brilliant.
August 13, 2026
Reply from Tanzania Specialist
Dear Anya Shore,
Thank you so much for taking the time to share such a detailed review, and congratulations once again on your honeymoon! ❤️🇹🇿
We’re absolutely delighted to hear that you had an incredible safari experience and that everything ran smoothly from your airport arrival through to the end of your journey. It’s wonderful to know that Arusha Villa, Manyara’s Secret and Kiriche Camp helped make your honeymoon extra special, and that you enjoyed the food, beautiful surroundings and attentive service.
A very special Asante Sana to Stanford! We’re so pleased to hear how his knowledge, organization and flexibility contributed to your experience. Going the extra mile to assist you with an unrelated travel issue, follow up with the airport team, and even check in with you the following day truly reflects the level of care we want our guides to provide. We’ll be very happy to share your kind words with him.
We also appreciate your honest feedback regarding the additional activities and the fuel surcharge communication. We understand your concern, particularly when planning a honeymoon well in advance and trying to keep your budget predictable. We acknowledge that the communication around the surcharge could have been clearer, especially regarding its optional nature and how it was presented. Your feedback is valuable and will help us improve how we communicate such changes in the future.
Despite this experience, we’re thrilled that the overall journey was brilliant and that Tanzania Specialist helped create the honeymoon safari you had been looking forward to for so long.
Thank you for trusting us with such a special trip. We hope Tanzania will always hold a very special place in your memories, and we would love to welcome you back for another adventure in the future! 🦁❤️
Tanzania Specialist Team.
An Unforgettable Tanzania Adventure — Exceptional Service from Start to Finish
We had an absolutely amazing experience with Tanzania Specialist from start to finish! Our Tanzania trip was truly unforgettable, and a huge part of that was the outstanding service and support we received from the entire Tanzania Specialist team.
A very special thank you to our travel consultant, Raposhi Olosotu, who was exceptional throughout the entire planning process. We planned our trip within a relatively short six-week timeframe, and Raposhi made the entire process feel effortless. He worked with me closely for nearly a month, patiently modifying and fine-tuning our itinerary until it matched exactly what our family wanted. He was incredibly responsive, attentive, knowledgeable, and genuinely interested in understanding what we were looking for.
Raposhi also provided excellent recommendations for our lodges and accommodations, which turned out to be some of the highlights of our trip. His knowledge and recommendations made a huge difference in creating an itinerary that was not only exciting but also comfortable and perfectly suited to our family. Even with the relatively short planning timeline, he never made us feel rushed or pressured. He was always available to answer questions, make changes, and offer thoughtful suggestions. His professionalism, patience, responsiveness, and attention to detail were truly exceptional. We felt that he genuinely cared about making our trip special, and he delivered far beyond our expectations.
Our safari guide and driver, Remi Mollel, was equally outstanding. Remi was extremely knowledgeable about the national parks, wildlife, animal behavior, and the best locations to find the action. His experience and knowledge made a huge difference throughout our safari in Tarangire National Park, the Serengeti, and the Ngorongoro Conservation Area.
One of the most impressive examples was when we had only one day in the Northern Serengeti and really wanted to see the wildebeest migration and river crossings. Remi knew exactly where to take us and positioned us in the right areas at the right time. Incredibly, we were able to witness two river crossings within about two hours! It was one of the most spectacular and memorable experiences of our entire trip.
Remi was also an excellent driver—observant, professional, and always focused on giving us the best possible safari experience. He clearly knew the parks extremely well and had an incredible ability to anticipate where the wildlife would be. We could not have asked for a better guide.
We would also like to give special recognition to Riziki Cliford, our contact person during the safari. When we decided at the last minute that we wanted to change our itinerary so that we could travel to the Northern Serengeti to experience the migration and river crossings, Riziki went above and beyond to make it happen. She was incredibly helpful, responsive, and resourceful in arranging the last-minute changes. Her assistance allowed us to experience something that became one of the absolute highlights of our trip. We truly appreciated having someone so dependable and helpful available to us during the safari.
What impressed us most was how smoothly everything came together. From airport transfers and accommodations to game drives, domestic flights, and even last-minute itinerary changes, Tanzania Specialist handled everything professionally.
Raposhi, Remi, Riziki, and all the wonderful lodge and resort staff deserve special recognition for making our trip so extraordinary. Their knowledge, professionalism, responsiveness, warmth, and genuine commitment to giving us the best possible experience made a tremendous difference.
This was a very special family trip that we will remember for the rest of our lives. We are extremely grateful to Tanzania Specialist and the entire team for making it such an incredible experience.
We highly recommend Tanzania Specialist to anyone planning a safari in Tanzania. If you are planning a trip, ask for Raposhi Olosotu—you will be in excellent hands! And if you are lucky enough to have Remi Mollel as your guide, you are in for an exceptional safari experience.
August 6, 2026
Reply from Tanzania Specialist
Dear Kanwar,
Thank you so much, Kanwar, for this incredibly detailed and heartfelt review. It truly means a lot to the entire Tanzania Specialist team.
We’re especially happy to hear that your family trip became such a memorable experience. Planning a detailed safari within a relatively short timeframe can be challenging, so it’s wonderful to know that Raposhi’s patience, knowledge, responsiveness, and attention to detail made the process feel effortless. We’ll certainly share your kind words with him.
A very special Asante Sana to Remi as well! Two wildebeest river crossings within just a couple of hours is an extraordinary safari experience, and we’re delighted that his knowledge of the Northern Serengeti and ability to position you at the right place and time helped make that moment possible. 🐃🌍
We’re also incredibly grateful for your recognition of Riziki. We’re glad she was able to assist with the last-minute changes and help make your dream of experiencing the migration and river crossings a reality. Knowing that this became one of the highlights of your family adventure makes all the coordination worthwhile.
Most importantly, we’re pleased that the entire journey from airport transfers and accommodations to game drives, flights, and last-minute arrangements, came together smoothly. Creating a seamless experience while giving our guests the flexibility to make the most of their time in Tanzania is exactly what we strive for.
Thank you for trusting Tanzania Specialist with such a special family journey and for recommending Raposhi, Remi, and our team so warmly. We hope this adventure will remain a treasured family memory for many years to come, and we would be delighted to welcome you back to Tanzania someday!
Tanzania Specialist Team.
Wonderful company to work with
Wonderful company to work with. Fair pricing, great guides! ANDREW & PETER you guys MADE our trip unforgettable. Asante Sana kakas!
August 13, 2026
Reply from Tanzania Specialist
Dear Customer,
Thank you so much for your fantastic review! 😊
We’re thrilled to hear that you had such a wonderful experience with Tanzania Specialist and that you found our pricing fair and our guides excellent.
A special Asante Sana to Andrew and Peter! We’ll be sure to share your kind words with them. It’s wonderful to know that their dedication, knowledge, and warm spirit helped make your trip truly unforgettable.
Thank you for choosing Tanzania Specialist, and we hope to welcome you back to Tanzania for another amazing adventure! 🇹🇿🦁
Tanzania Specialist Team.
Everything was perfect
From the moment we made the booking until we were dropped off at the airport for our departure, everything was perfect. The assistance via email, the kindness of all the staff on location, our guide, the safaris, the lodges and the camp — everything was even better than we could have expected. Congratulations on your professionalism and outstanding customer care!
August 6, 2026
Reply from Tanzania Specialist
Dear Joana Nobre,
Thank you so much for your wonderful review! 🌍❤️
We’re absolutely delighted to hear that everything from the moment you booked with us to your departure from Tanzania exceeded your expectations. Knowing that you enjoyed the support from our team, the warm hospitality on the ground, your guide, the safaris, and the carefully selected lodges and camps means a great deal to us.
Providing seamless organization and genuine customer care throughout the entire journey is something we take great pride in, so your kind words are a wonderful encouragement to the whole Tanzania Specialist team.
Thank you for trusting us with your Tanzanian adventure and for recognizing the hard work of our team. We hope to have the pleasure of welcoming you back to Tanzania for another unforgettable experience in the future!
Tanzania Specialist Team.
A truly memorable family experience
Tanzania Specialist delivered exactly what it promised and more. The itinerary was great, the guides were knowledgeable and personable, the lodges ranged from super charming to luxurious. Also, we had maximum flexibility versus any of the available group tours. The trip created a lifelong memory for our family.
August 13, 2026
Reply from Tanzania Specialist
Dear Harvey S,
Thank you so much for sharing such a wonderful review!
We’re delighted to hear that Tanzania Specialist delivered on its promise and that your family enjoyed the itinerary, knowledgeable guides, and the wonderful variety of accommodations—from charming lodges to luxurious stays.
One of the biggest advantages of a private safari is the flexibility to enjoy Tanzania at your own pace, so we’re especially pleased that this made a difference to your family’s experience. Our goal is always to create journeys that feel personal rather than simply following a fixed schedule.
Most importantly, knowing that your trip has created a lifelong memory for your family is the greatest compliment we could receive. Thank you for trusting us to be part of such a special adventure.
We hope to welcome your family back to Tanzania one day for another unforgettable journey!
Tanzania Specialist Team.
Tanzania Specialist Brief Review
Tanzania Specialist put together a really great package that did everything we wanted and more, all while being at a really good price. We stayed at five different accomodation throughout the trip and all of them were amazing. The drivers (safari guide and transfers) were really polite and helpful. I would recommend Tanzania Specialist for Safari holidays.
August 12, 2026
Reply from Tanzania Specialist
Dear Kieran,
Thank you so much for your wonderful review!
We’re delighted to hear that our team was able to put together a package that matched what you were looking for while also offering great value. It’s especially pleasing to know that all five of your accommodations exceeded your expectations and that you enjoyed the variety throughout your journey.
We’re also happy to hear that our safari guide and transfer drivers were polite, helpful, and made your travel experience comfortable. Our teams on the ground play such an important role in making a safari smooth and enjoyable.
Thank you for choosing Tanzania Specialist and for recommending us to other travellers looking for a safari in Tanzania. We truly appreciate your trust and hope to welcome you back for another unforgettable adventure!
Tanzania Specialist Team.
Everything was well executed by…
Everything was well executed by Tanzania Specialist. From moment of arrival airport pickup to departure -- the accommodations and the game drives. Got to see almost all the animals and creatures we wanted to see during the safari. The accommodations in Zanzibar was the perfect ending to the 2-week adventure.
August 3, 2026
Reply from Tanzania Specialist
Dear Ed W.
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that everything was well executed from your arrival at the airport through to your departure.
It’s fantastic to know that your safari gave you the opportunity to see almost all the animals and creatures you had hoped for, and that you enjoyed the accommodations along the way. We’re especially happy that your stay in Zanzibar was the perfect ending to your two-week adventure.
Thank you for choosing Tanzania Specialist and for trusting us with such a special journey. We truly appreciate your kind words and hope to welcome you back to Tanzania for another adventure in the future! 🌍✨
Tanzania Specialist Team.
Would chose it again!
We were really surprised how smoothly the logistics went. For example we had a pre-safari info meeting upon arrival, and a Zanzibar arrival info meeting as well, which we didnt expect. In addition, our hotels were really great, especially Baobab Central. Fabulous! Pick ups were always on time and the drivers drove safely. Opportunities for improvement would be for the safari driver to have some basic tools on hand in case of a jeep break down. Essential when in the remote safari landscape. Would recommend this company to friends and family.
August 8, 2026
Reply from Tanzania Specialist
Dear Nathalie Pankiw,
Thank you so much for your wonderful feedback and for recommending Tanzania Specialist to your friends and family! We are delighted to hear that the logistics ran smoothly, from the arrival briefings to the punctual pick-ups, safe driving, and your excellent accommodation experiences. We are especially happy to hear that you enjoyed your stay at Baobab Central.
We also truly appreciate your practical suggestion regarding basic tools and equipment in the safari vehicle. On top of the mechanic team that we always have in serengeti and Karatu which we believe its the near by location for the help service to be provided whenever customers experience an issue, You are absolutely right that being prepared for unexpected mechanical issues is particularly important when operating in remote areas. We will share this feedback with our operations and vehicle teams for further consideration.
Thank you again for travelling with us and for helping us identify areas where we can continue improving. We would be delighted to welcome you back to Tanzania in the future!
Tanzania Specialist Team.
The drivers got me from point to point
The drivers got me from point to point, but don't expect anyone to think! I was dropped at the ferry with no ticket and 40 pounds of bags. Traveling as a solo senior, Tanzania Specialist offered me no assistance and left me in a dangerous position trying to navigate this busy ferry system on my own. They also forgot to pick me up at the airport when I flew into the country. Very frightening.
July 24, 2026
Reply from Tanzania Specialist
Dear Vicki,
Thank you for taking the time to share your feedback, and we sincerely apologize for the distress and inconvenience you experienced during your journey.
We are equally sorry to hear that your airport pick-up was missed. We understand how frightening and unsettling that must have been, and we take these concerns very seriously.
We also appreciate the opportunity we already had to discuss your experience with you by phone. We value that conversation and the openness with which you shared your concerns. We genuinely believe that, if given the opportunity to discuss the matter further, there is still room for us to understand everything that happened from your perspective and work towards resolving the outstanding issues amicably.
We would therefore be grateful if you could allow us another opportunity for a conversation at a time convenient for you. Our intention is not to dismiss or challenge your experience, but to listen, take responsibility where we fell short, and see what can reasonably be done to address your concerns.
Thank you again for bringing this to our attention. Your feedback is important to us and will help us improve the level of support we provide to our guests, particularly when assistance is needed during transfers and travel connections.
Tanzania Specialist Team
Great trip, could use better planning
We had a great time on our safari! We were able to see the Big 5, the wildebeest crossing, and so much more. I think the trip planners should communicate more with their guides in the field, because our guide kept saying the format of our trip wasn't the best, but we just went with what the planners said would be best. I wish we had stayed in fewer places for longer periods. All of our excursions went well and our transportation was always prompt!
July 29, 2026
Reply from Tanzania Specialist
Dear JN,
Thank you for sharing your feedback with us. We are delighted to hear that you had a great safari and were able to experience some of Tanzania’s most incredible highlights, including the Big Five and the wildebeest crossing.
At the same time, we are sorry to hear about the disconnect between the itinerary planning and the feedback you received from your guide. We understand how this could be confusing, especially when you trusted our team to design the itinerary based on what would work best for you.
Your comment about spending fewer nights in more locations is particularly valuable. We will review how we communicate itineraries with our guides and ensure there is better alignment between our planning team and the teams in the field.
We are also pleased that all your excursions went smoothly and that the transportation was consistently prompt. Thank you for recognizing these aspects of the service.
Your feedback gives us a good opportunity to improve both our planning process and internal communication.
Tanzania Specialist Team.
Great experience
Great experience, it was probably the best trip we have done
The whole team was very helpful, professional, and kind.
Our Kilimanjaro guides and the team were great. Especially Jeffrey, who kept on checking in on us later on as well, which was very sweet of him.
The biggest shout out to Hagai. We feel very lucky for having met him. He is such a kind person, so eager to share his knowledge. Really, an amazing guide! Also here, a big testament to the safari team - everyone is looking out for each other and helping out, always in a good mood. This creates a fantastic atmosphere for the visitors.
July 19, 2026
Unprompted review
Reply from Tanzania Specialist
Dear Helena,
Thank you so much for sharing this wonderful feedback with us! We are truly delighted to hear that your trip was one of the best you have ever experienced.
It is fantastic to know that our team made you feel well cared for throughout your journey. We will certainly share your special compliments with Jeffrey and Hagai. Hagai will be especially happy to hear that his kindness, knowledge, and enthusiasm made such a strong impression on you.
We also love hearing that you noticed the teamwork and positive atmosphere among our guides and crew. This is exactly the spirit we want to create for our guests.
Thank you for choosing Tanzania Specialist and for trusting our team to be part of such a memorable adventure. We hope to welcome you back to Tanzania again someday!
Tanzania Specialist Team.
Reply from Tanzania Specialist
Dear Jeanette,
Thank you for your wonderful feedback! We’re delighted to hear that you had an incredible experience and that our guide, accommodations, and the overall journey exceeded your expectations. It means a great deal to our entire team to know that everything came together to create such a memorable trip.
We truly appreciate you choosing Tanzania Specialist and hope to welcome you back to Tanzania for another unforgettable adventure! 🌍🦁
Tanzania Specialist Team.
Fantastic safari
Fantastic safari! From the outset, the TS Team were very helpful in shaping our itinerary, and our guide, Wilfred, was brilliant! Very friendly company, with great staff and the great knowledge. We saw loads. Thank you.
August 5, 2026
Reply from Tanzania Specialist
Dear Customer,
Thank you so much for your wonderful review!
We’re delighted to hear that you had a fantastic safari experience and that our team was able to help shape an itinerary that suited you perfectly. It’s especially lovely to hear your praise for Wilfred—his friendliness, knowledge, and passion for Tanzania are exactly what we hope our guests experience.
We’re thrilled that you saw so much and enjoyed the journey with us. Thank you for choosing Tanzania Specialist and for taking the time to share your experience. We hope to welcome you back to Tanzania for another unforgettable adventure!
Tanzania Specialist Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.