I've been using Tapeandrate.co.uk for my food business and I'm genuinely impressed. The platform is easy to use, and the analytics are incredibly useful. We can clearly see what customers think, track... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very good customer service we ran into an issue and they were very quick and responsive to help their product is very good quality durable and easy to use would recommend for every business
What a brilliant experience. As a small business owner, we needed quick and smart solutions. That’s exactly what we had! Not only this but we are also being taken care of with fantastic social media c... See more
Company replied
Fantastic product and even better customer service. Communication with the team via Instagram was always quick, clear and supportive. When my order was delayed with the courier, not the fault of Tap a... See more
Company details
Written by the company
Tap and Rate is the UK’s No.1 trusted brand for boosting your online presence. We specialize in helping businesses increase their Google reviews and grow their social media following, enhancing your reputation and customer engagement.
Contact info
United Kingdom
- info@tapandrate.co.uk
- tapandrate.co.uk
4.7
Excellent
45 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Doesn't work very well
Doesn't work very well, as the link doesn't appear in many devices.
June 2, 2025
Reply from Tap and Rate Ltd
Dear Frankie,
Thank you for your feedback – we’re sorry to hear you’ve had trouble with your order.
We’d like to reassure you that thousands of customers across the country use our products daily without issue. That said, we understand that tech compatibility can vary depending on specific devices. For example, Android phones require NFC to be enabled, and the product shouldn't be used on metal surfaces as that can interfere with signal. Also, NFC chip positioning can differ slightly between phone models.
It's possible this issue may be specific to your devices, and we’d be more than happy to help resolve it. Please feel free to get in touch with us at info@tapandrate.co.uk – we can walk you through a few tips that often resolve the problem, and if necessary, we’re happy to arrange a replacement.
We really appreciate you giving us the opportunity to make things right.
Best regards,
Tap and Rate
Good service
Relevant product for a business, as it gives realistic feedback from clients,
May 29, 2025
Unprompted review
Reply from Tap and Rate Ltd
Appreciate the great review! It's fantastic to know our product is delivering real value.
Best regards,
Tap and Rate
Very impressed with how easy it was to…
Very impressed with how easy it was to get in touch—quick replies and very professional. The delivery was incredibly fast and everything arrived in perfect condition. Highly recommended
May 25, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Mohammed,
Appreciate the great review! We're so pleased you found our service responsive and professional, and that everything met your expectations.
Best regards,
Tap and Rate
Excellent customer service and great…
Excellent customer service and great place to do business
May 5, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Esam,
Appreciate the great review! We're glad you had a positive experience and truly value your support.
Best regards,
Tap and Rate
Very useful product for business to get…
Very useful product for business to get benefit from Google reviews.more over the customer from tap and reviews is a fantastic and fast shipping.
April 25, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Aleem,
Appreciate the great review! We're glad the product is helping your business grow through Google reviews, and it's great to hear our team and shipping impressed you too.
Best regards,
Tap and Rate
Delight to work with the team at…
Delight to work with the team at Tap&Rate. Very professional outfit and we’re really clear with what we needed and how they would help. We are already seeing the results of their work so definitely recommend for anyone looking to grow.
May 2, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear H A,
Appreciate the great review! We're thrilled to hear our team’s clarity and professionalism have helped you see positive results. Thanks for the recommendation!
Best regards,
Tap and Rate
Great company to work with
May 2, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Umar,
Appreciate the great review! We're glad to hear you enjoyed working with us.
Best regards,
Tap and Rate
Top service, very impressed
Highly professional and excellent customer service. They will go over and beyond to deal with all queries. Very impressed.
April 29, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Haq,
Appreciate the great review! We're pleased to hear our team could go above and beyond to assist you. Thank you for your kind words!
Best regards,
Tap and Rate
What a brilliant experience
What a brilliant experience. As a small business owner, we needed quick and smart solutions. That’s exactly what we had! Not only this but we are also being taken care of with fantastic social media content and they are taking care of the whole management of my google account. Thank you once again!
April 1, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Ali,
Appreciate the great review! We're delighted to provide quick solutions and support that help manage your business’s online presence effectively. Thank you for your kind words!
Best regards,
Tap and Rate
Yunis is a great person and very…
Yunis is a great person and very helpful! He set up all our coins and stands and made sure any issues were quickly sorted. Great company. Highly recommended.
May 2, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Ameer,
Appreciate the great review! We're glad our staff could assist you and that you’re happy with our service. Thank you for the recommendation!
Best regards,
Tap and Rate
Brilliant tool with powerful analytics
I've been using Tapeandrate.co.uk for my food business and I'm genuinely impressed. The platform is easy to use, and the analytics are incredibly useful. We can clearly see what customers think, track trends, and make real improvements based on real feedback. It's helped us boost both service quality and customer satisfaction. The support team is responsive, and setup was quick and smooth. Highly recommended for any food business that wants to stay with the times!
May 1, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Mohamed,
Appreciate the great review! We're thrilled to hear our platform and support have helped your food business improve service and customer satisfaction. Thank you for recommending us!
Best regards,
Tap and Rate
Great products
Great products! Reviews have increased and best customer service.
May 2, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Jake,
Appreciate the great review! We're glad our products and customer service have helped boost your reviews.
Best regards,
Tap and Rate
Tap & Rate has helped my business a…
Tap & Rate has helped my business a lot, their reviews management services had taken a lot of weight off my shoulders as a business owner. Their nfc tags are quick and very efficient.
May 2, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Hamza,
Appreciate the great review! We're happy to hear our services and NFC tags are making things easier and more efficient for your business.
Best regards,
Tap and Rate
Amazing service
Amazing service, quick delivery and good quality tiles
February 10, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Kafiyah,
Appreciate the great review! We're glad you’re happy with our service, delivery, and product quality.
Best regards,
Tap and Rate
Very helpful and very professional…
Very helpful and very professional staff. The products boosted our reviews and followers on social media. Highly recomended.
February 8, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Nuno,
Appreciate the great review! We're delighted our team and products have helped boost your reviews and social media presence.
Best regards,
Tap and Rate
Amazing customer service
Amazing customer service, items come within a few days and they look great.
Thank you so much for our order
January 27, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Sapphia,
Appreciate the great review! We're glad you’re happy with the service and your order. Thank you for choosing us!
Best regards,
Tap and Rate
Amazing service
Amazing service and works like a charm. Fantastic people to work with
January 15, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Abdul,
Appreciate the great review! We're happy to hear our service is working well for you and that you’ve enjoyed working with us.
Best regards,
Tap and Rate
Ordered and was with us the next day !
Ordered and was with us the next day !! We already had reviews first day. Amazing service. Thank you.
January 13, 2025
Unprompted review
Reply from Tap and Rate Ltd
Dear Hitesh,
Appreciate the great review! We're thrilled to hear you received your order so quickly and started getting reviews right away.
Best regards,
Tap and Rate
Reply from Tap and Rate Ltd
Thank you for your kind words, please let us know if you need anything else at all.
It's the support that really impressed…
It's the support that really impressed me.
At Tap and Rate, they don't leave you in the lurch waiting for support...they're on it.
I had a very helpful associate call me today with several solutions to an on going problem. Sorted! Thank you Tap and Rate!
October 30, 2024
Unprompted review
Reply from Tap and Rate Ltd
Dear Wendy,
Appreciate the great review! We're delighted our support team could assist you quickly and help resolve the issue.
Best regards,
Tap and Rate
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.