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Ordered back in 2023 and NEVER received my full order and contacted them and they said they sent it out and all i got was the bedskirt and never the actual comforter that costed me $140 my whole order was $219 and i never got responses after i sent them screenshots of my delivery being PARTIALLY delivered i hope no one else is buying from them.
Never received my item and did not receive a response.
Worst Company and worst customer service. DO NOT ORDER FROM TAPESTRY GIRLS!
Ordered and paid for item not received. I was shipped only an auto-added “free gift” instead.
No response from customer service email - only the auto-reply of “please allow 2-3 days to review” after each outreach. No phone number to contact.
Emails received show only free item shipped but now their online order check looks like two items were in shipment and show delivered under same tracking number. This was updated after emailing and I still have no response. Up until email to check on missing item the online order status showed one item was still being prepared for shipping.
Disputing with credit card company.
UPDATED 9/24/23: After posting 1-star review I did hear from the company. They are attempting to resolve.
I placed an order on June 5th. I have not received shipping notification nor any updates on my order. I have made outreach to the company 4 different times and 3 different platforms and have not gotten a response. I will need to work with my credit card company to dispute the charge. Frustrating. On the positive side, my order came with a free gift. I received that.
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