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tapin.gg Reviews 2,005

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TrustScore 4.5 out of 5

4.7

Gaming service Provider
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Review summary

Created with AI, based on recent reviews

Looking at 759 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their genuine skill, experience, and professional approach, often highlighting their helpfulness and positive attitude. The service provided is frequently described as excellent, with many appreciating the detailed VOD reviews, insightful sessions, and the overall ease of their experience. People are particularly impressed with the product quality and the exceptional customer service, noting quick responses and effective communication. However, some people mentioned issues with customer support, experiencing slow communication or being ignored after initial contact. A few other people also felt that the coaching they received offered generic advice or that the assigned teammates did not meet the expected skill level.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, friendliness, and... See more

User experience

Consumers find the user experience to be positive, often highlighting the quality of teammates and coaches.... See more

Service

Clients share positive opinions on service, with many reviewers describing it as great, good, fast, and... See more

Product

Users describe positive interactions with the product, often praising the skill of specific players and the... See more

Customer service

Customers had positive experiences with customer service, often praising the good communication with admins... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Xuxu Is such a genuine, highly skilled and experienced Jungle coach that has catered to my jungle climb needs. Adapting to playstyles that relate to the current game and meta, learning new macro, to... See more

Rated 5 out of 5 stars

I had a really good experience with KataKing (LianHua). It was very insightful and they paid so much attention and even offered a longer session than what's advertised. I would 100% recommend selectin... See more

Rated 5 out of 5 stars

Buying accounts here in Tapin, is not only safe and secure but it’s actually Legit. I was a little scared at first but after buying my first bulk of accounts, I saw that this is a legit business and I... See more

Rated 5 out of 5 stars

what can i say ive been playing with this guy for like 2 years now , we have 100% WR across any rank we play our teamplay is insane and hes honestly the best kata in the world , if you get lucky to fi... See more

Company details

  1. Gaming service Provider

Written by the company

TapIn matches gamers with better teammates in 1-click.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I never got the account back and no one…

I never got the account back and no one has reached back to me

December 20, 2025
tapin.gg logo

Reply from tapin.gg

Hey, Jy'den

This review looks like it may be related to shop.tapin.gg rather than our companion gaming platform, but either way — we don't want you left hanging.

We've reached out to the email on your account, so check your inbox for a message from support@tapin.gg. We're here to help and we'll work with you to get this sorted.

Rated 5 out of 5 stars

Coaching session

I did a coaching session with Q Chunks, he was very professional, great understanding of the game, spotting alot of things that i missed that I could improve on. At the end he sent me all the notes etc. Next week we will do a quick follow up and see how much I have improved. :)

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Q chunks the goat

Okay first off the system is super nice its like starting queue for a game instead its for a high quality coaching session in usually less then 2 minutes! Now does that mean they just hire anyone for coaches since its so easy to find someone? No could not be further from the truth the reality is you get a "queue pop" and can pick between 3-5 coaches normaly with information about their rank, champions, coaching experience everything you need to find the perfect match for you. I have had a few sessions now with q chunks and have gone from plat 4 last season to diamond 3 in the first 2 months of 2026 10/10 recomendations

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

My friend told me to try out tapin for…

My friend told me to try out tapin for fun, and i did and i got Ni3K as a teammate he was super supportive and very good at the game. id really recommend him to anyone that wants to try tapin out.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Teammates trying to play on my account

Teammates keep asking if they can play on my account. This breaks Epic Games terms of service

March 9, 2026
Unprompted review
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Reply from tapin.gg

Hi Isaac,

We want to clarify that Tapin does not offer or allow services where teammates play on a customer’s personal account, as that would violate game terms of service. This is not something our platform supports.

If this actually happened during your experience, please report it to our live chat immediately so we can investigate the situation. You can also ask for Infinity, and we’ll make sure the report is reviewed properly. If a teammate was found to be requesting this, we will take action and you may also be eligible for a reward for reporting it.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Keep up the good work.

You guys have an amazing team of capable individuals who are friendly and helpful. I'd like to give a shoutout to some, although I know at least a few likely aren't with Tapin.gg any longer.

KataKingxD - An exceptional Katarina player who plays bot lane O_o
Male_Gomotito - This Absolute madlad plays Kog'maw top and makes it look easy.
Xiaochaomeng - Has to be the most absurd Camille player I've ever seen and his Jax isn't far behind.
Taipi and Uprising have both coached me to Emerald in the Jungle. Excellent Fundamentos from both.

These are just some of the notable people who've stood beside or behind me on the battlefront and they do Tapin.gg good credit.

March 3, 2026
Unprompted review

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