Tapmagician Reviews 1,726

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and perfect fit, often highlighting how easy it is to identify and order the correct parts. The delivery service is frequently described as super-fast and efficient, with many orders arriving sooner than expected, sometimes even the next day. People also appreciate the exceptional service, noting the helpful advice and support provided, which often saves them the expense of hiring a plumber or replacing an entire tap. However, some customers also noted occasional issues, such as slow responses to emails or items arriving damaged. A few people experienced problems with replacement cartridges not fitting perfectly or becoming faulty after a few months, though replacements were often sent promptly. There were also isolated instances where ordered parts were incorrect or did not resolve the initial problem, leading to frustration.

What people talk about most

Product

Reviewers mention positive feedback about product quality and fit. Many customers found the products, such as... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers highlight the speed of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

Quality

Clients share positive opinions on quality, frequently highlighting that products like replacement cartridges... See more

Order

People report positive experiences with order. Customers found the ordering process easy and straightforward,... See more

Based on these reviews

Rated 5 out of 5 stars

brilliant company and website,tried all local companies to find correct tap cartridges to no avail went on tap magician website entered dimensions,ordered,two days later items arrived. fitted no pr... See more

Rated 5 out of 5 stars

Was told by local merchants they were tap cartridges were no longer available, or nobody stocks them. Quick websearch revealed tap magician. Sent a photo, promptly answered with part required Orde... See more

Rated 5 out of 5 stars

Wow! what a briilant company! I had an odd ceramic disc cartridge to replace on an obsolete hot basin tap. went onto their web site and enterted the details/dimentions into their chat line, and had... See more

Rated 5 out of 5 stars

Excellent service I ordered some replacement Bristan tap cartridges to hopefully fix a leaky tap, which initially they did. However the tap started to leak again 8 months later. Although initially a... See more


Company details

  1. Plumber

Written by the company

We are your one stop shop for ceramic tap cartridges. Please find and follow us on Facebook, instagram and YouTube!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent

Fab! Website made it easy to figure out what to buy, price competitive compared to other places, arrived quickly, helpful video made it easy to follow what to do. Have fixed my first leaky tap!

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

First class

Needed outlet pipe for mixer tap.
All local suppliers told me got no chance of getting one “ you’ll need to buy whole new tap unit “
Found this company’s website, thought I’d found right one , rang them for reassurance, very helpful guy. Product arrived next day and fits perfectly. I was that chuffed , I rang to thank them.
Would highly recommend recommend

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Tap Magic!

Excellent service from the Tapmagician again and very prompt delivery of exactly what I needed. Would definitely recommend this company. Dee C

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Ordered tap cartridges over the weekend. Items despatched early on the Monday, received and fitted by mid adternoon Tuesday. Excellent, thank you very much.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and the correct…

Excellent service and the correct cartridge was easy to find on their website. A fraction of the price I was quoted on the official website (Bristan) All fitted and no more drips.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and helpful service

When we had an annoying leaking kitchen tap, Tap Magician were a great help and saved us the expense of replacing the whole tap. Their website has useful information about what could be causing the problem, how to identify the parts you need, and handy installation tips and videos. When I struggled to identify the exact spare I needed, their customer service was able to assist me via email really quickly. Delivery is super-fast and the part came with fitting instructions in the pack. Would highly recommend for price, speed and service.

February 22, 2026
Rated 5 out of 5 stars

Great service

Clear information to guide me on correct cartridge for Franke tap.
Received in good time and fitted perfectly.
All at good price.
Thanks

February 22, 2026
Rated 4 out of 5 stars

Correct product and well priced

Great product and price. Real peace of mind that you can return items if incorrect which is good for me because I was not sure if I was getting the right item. The only reason why I didn’t give 5 stars is because I never got a reply to a query.

February 22, 2026
Rated 5 out of 5 stars

Excellent product & great service.

Excellent product. Great service.

Ordered 2 new tap cartridge valves for my leaking kitchen mixer tap on-line. Easy to find on the site. Good price. Quickly delivered.

Perfect match. Easy to fit, aided by the company’s YouTube channel.

Highly recommended!

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Excellent customer service, very helpful, certainly the company to contact if you have a sick tap / shower, i would most certainly use them again.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from TapMagician

I initially contacted them to help identify the correct cartridges for my 1810 Curvato tap. I wasn’t sure of the exact model, but after sending a few photos over WhatsApp they quickly identified the right part and explained clearly what I needed to do (including removing the conversion bush, which I hadn’t realised). The order was dispatched the same day and arrived promptly.

A year later when the tap started dripping again, I got back in touch and they were just as responsive. Instead of simply pushing a sale, they took the time to ask troubleshooting questions and guide me through checks to properly diagnose the issue.

Knowledgeable, helpful, and genuinely customer-focused. Great support both before and after purchase — highly recommended.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful staff

I have never changed a mixer tap cartridge before .the Video on line was great.however when I came to fit the hot side of the mixer tap I found it was not the same size as the one I removed however a quick call to tap magician’s ,and the lady who answer solved my problem fantastic service.

February 13, 2026
Unprompted review

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