Company really helped me when I needed that extra bit of money. Loved the fact it took payments easily by monitoring your bank when they noticed an increase rather than falling on a difficult date whe... See more
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See what reviewers are saying
Harry & Sanjay from Croydon branch did a good job was very pleased with the way they laid the carpet
The ease of use, both borrowing and paying back is the best feature. Connecting bank accounts is a 2 minute process and once that's complete you are good to go! The money arrives in your account in... See more
V simple and clean service , there when you need it . I’ve used my facility several times when cash flow was tighter than expected or a payment due to me was late - this service smoothed out those ty... See more
Company details
About Tappily
Written by the company
- Minimising the length of time a balance is outstanding
- Saving you interest
- We will only attempt for repayments up to this defined value in one calendar month
- Once this limit has been reached, no further automatic repayments will be taken
- This may be different from the minimum payment you must make each month
- Bank account number and sort code
- Transaction data
- Balance data
- Monday: 08:00 - 19:00
- Tuesday: 08:00 - 19:00
- Wednesday: 08:00 - 19:00
- Thursday: 08:00 - 19:00
- Friday: 08:00 - 19:00
- Saturday: 09:00 - 17:00
- Sunday: closed
Contact info
PO Box 1515, HP11 9JE, High Wycombe, United Kingdom
- 0808 169 4927
- customer.services@tappilymail.co.uk
- tappily.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very reliable
Very reliable; the communication is great. Recommend!!
Was easy and fast
V simple and clean service
V simple and clean service , there when you need it .
I’ve used my facility several times when cash flow was tighter than expected or a payment due to me was late - this service smoothed out those types of issues really well.
Very good in all aspects and very…
Very good in all aspects and very helpful Thankyou
Brilliant not high interest than some
Very helpful with lending funds and…
Very helpful with lending funds and very easy to pay back
Way ahead of the rest in personal finances
What makes tappily stand out from the rest is the fast & easy way to navigate around the app! plus the breathing space it gives you knowing it's not going to cost you the earth,but don't take my word for it...give it a go!!
Smashing
It's great, you have full control of the limit, how much you want to pay back and many more options. It's simple and never let me down.
Convenient for short-term lending, but they can reduce your credit without any warning.
On the positive side,Tappily gave me credit when I was on a low credit score, which was a huge help, and in the first instance the flexibility and instant borrowing worked for me. Then things started to go wrong. Before going into detail, I should add that I made regular repayments and my financial circumstances did not change. Last Christmas, I was offered a credit increase in the week before Christmas, which I accepted, and then in mid-January they took a large repayment from my account which was destined for an online grocery shop and had been preauthorised online, but not charged. I logged into Tappily to borrow back the money to cover the shopping, and without any warning, my credit limit was reduced and I had no credit or means to cover the cost. I contacted customer services and got a reply about responsible lending, but my circumstances had not changed, other than being paid earlier in December, like most people do. It is not responsible to take a repayment which was already pre-authorised, but not charged, and give someone no warning that they are going to take away their credit. It caused me a lot of problems.
On other occasions, I have gone to pay for essential goods like fuel and found that Tappily had taken a payment, leaving very little in my account, and me having to borrow back from them again. So this became a cycle - Tappily taking an amount out of my wages each month, then me having to borrow it back, minus interest, as my disposable income was not great at the time.
In the end, I got so fed up that I opened a savings account to put my money there where they couldn’t touch it, and kept my bank account under £10, then transferred money over just before paying for things. They still took a chunk of my wages each month, but I stopped them taking payments during the month. However, I still had issues with repayments being taken if I needed to cover an online grocery shop which had been pre-authorised, as I had to leave it my account overnight until it was charged by the supermarket. When I complained again about this, I was told that their system detects credits of over £50 and will trigger a repayment. They also said I could use the sliders on the dashboard, but I couldn’t change these as I still had a balance to pay. Thankfully, I’ve now paid off my balance and closed my account.

Reply from Tappily
Quick and very helpful better if…
Quick and very helpful better if interest was collected monthly
It's a real support in my urgency.
What I like is the money is there when…
What I like is the money is there when you need it immediately no questions you may pay a little more but it's well worth it, first class
Very reliable
Anytime you click it's always available. They are very reliable
Very good and efficient
Easy and quick to use
Easy and quick to use, good communication and not ridiculous interest!
Easy to use Very easy app to use and very simple to…
Very easy app to use and very simple to pay back. I’ve only phoned the customer service line a couple of times, but they were very professional and very courteous.
Simple convenient trustworthy process.
Simple, straight forward, trustworthy and convenient.
Low borrowing rates
Low borrowing rates, reliable, flexible, and brilliant customer service.
Very easy to use app- great…
Very easy to use app- great communication.
Excellent service
Excellent service. Excellent customer service. Staff are kind and treat customers with respect.
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