Target Dry Reviews 3,887

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their good quality, lightweight nature, and suitability for various weather conditions. Many people appreciate the competitive pricing and the ease of ordering, finding the process efficient and straightforward. The delivery service is frequently mentioned as fast, prompt, and well-packaged, contributing to a very positive overall experience. However, some customers also noted occasional issues with orders, such as receiving items in the wrong color or experiencing delays and the need to redirect deliveries. A few other people also felt that some products had minor defects upon arrival or did not sit well, requiring returns.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, fit, and value. Many... See more

Quality

Reviewers mention positive feedback about quality, consistently praising products as great, well-made, and of... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast and efficient... See more

Price

Consumers find price to be positive, with many reviewers impressed by the competitive pricing of products... See more

Order

Customers had positive experiences with order, finding the ordering process easy and efficient. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely waterproof jacket, fairly lightweight but good quality. . True to size, nice colour and fitted well. Fast delivery and well packaged so very pleased thanks.

Rated 5 out of 5 stars

Delivery quick and efficient Product as described Fit for purpose Impressed with price Will be ordering again Very impressed with DHL Easy to deal with Driver extremely friendly and efficie... See more

Rated 5 out of 5 stars

Great customer service. Advice given on sizing for product ordered. Two sizes ordered and one returned. Hassle free and refund actioned.

Rated 5 out of 5 stars

Perfect fit & very lightweight - just what I needed for upcoming African safari trip. It’ll tuck into my day bag easily.

Company replied


Company details

  1. Fashion Accessories Store

Written by the company

At Target Dry we have placed a strong emphasis on quality, value and customer service ever since we started in 1987. We're based in Belfast, so we know a thing or two about rainfall! We have a range for all the family, and count ourselves lucky to have a talented team, from Design to Dispatch. Our Target Dry website is now our outlet shop for our Mac in a Sac range and our Lighthouse Clothing line. It also carries sale stock from our previous Xtreme Series and Target Dry ranges. You can see our current Lighthouse and Mac in a Sac collections here: https://www.lighthouseclothing.co.uk/ https://www.macinasac.com/

targetdry.com Details

Written by the company

FREE UK Delivery
With FREE UK Delivery (over order threshold), you'll get your Target Dry gear really quickly!
Easy Returns
Item doesn't fit? No problem! Send it back to us and we'll get an exchange out to you free of charge. Alternatively we're happy to process a refund for you. Check out our full policy for more info > https://www.targetdry.com/pages/returns

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great customer service

Great customer service. While coat was not suitable dealing with a return was a pleasure and went smoothly. Speak to a person durect when you phone which was a bonus.

October 7, 2024
Rated 5 out of 5 stars

Competitive prices

This company had what I was looking for at a very competitive price . I bought two sizes and returned one of them immediately. I’ve not received word from them yet as to a refund though my tracked return is with them. This is the reason for 4 stars. Otherwise speed of dispatch and price would be a 5 but not until I receive my refund. Refund received today . Thank you very much. 5stars now .

October 12, 2024
Target Dry logo

Reply from Target Dry

Hi Susan.

Thanks for your feedback. If you have any concerns, please do not hesitate to contact us at help@lighthouseclothing.co.uk.

Kind regards,
Claire

Rated 1 out of 5 stars

The fleece I bought was listed small I…

The fleece I bought was listed small I always buy small I couldn’t get my arm up the sleeve. Sent it back nearly 2 weeks ag no refund. Have sent an e Mail still nothing not good.

October 1, 2024
Target Dry logo

Reply from Target Dry

Hi Elizabeth.

Thanks for your feedback.

Myself and my colleague both answered your e-mails, so you may not be receiving them or they are going into your junk? You have also been refunded. Do not hesitate to ring us (see website) if you need to discuss this.

Kind regards,
Claire

Rated 4 out of 5 stars

Good customer service a

I would have given 5 stars . But I ordered two pairs of over trousers supposedly same style but and different colour.When they arrived the blue pair had openings at side to put hands through to any trousers pockets underneath. But the black pair didn't . So they were not same style as advertised . However I wrote to Target dry and they responded immediately, looked into the reason for this and explained that the blue pair were older stock and the newer stock didn't have the openings. I actually preferred the blue ones with the openings as far more practical .
So was a bit disappointed with the black pair. However Target dry gave me the option to return the black pair or to keep them with a partial refund, which I decided to accept. So although the trousers weren't identical, as advertised , Target dry did acknowledge and apologise and offered an acceptable compromise
as a solution . So can't fault their customer service ...very satisfied and the trousers good quality despite the slight difference in style .

October 1, 2024
Rated 5 out of 5 stars

I love it !

I fell in love with the colour and style on the website. It arrived on time and I was not disappointed with the quality. The colour is bright and cheerful and the coat is light but very warm and cosy. Lots of pockets.
I love it

September 30, 2024
Rated 1 out of 5 stars

THE ONLY REASON I HAVE GIVEN ONE STAR…

THE ONLY REASON I HAVE GIVEN ONE STAR IS BECAUSE I CANNOT WRITE A REVIEW ON WHAT I HAVE NOT YET RECEIVED AND IT HAS BEEN 14 DAYS SINCE DISPATCH! HAVING SAID THAT THE CUSTOMER SERVICE REPRESENTIVE TO WHOM I WAS SPEAKING THIS MORNING DESERVES 5 STARS AS HE WAS VERY HELPFUL AND IS GOING TO RESEND MY ORDER SO HOPEFULLY IT WILL SOON ARRIVE.

September 30, 2024
Target Dry logo

Reply from Target Dry

Hi Mary.

I am sorry there was an issue with the delivery. I see my colleague has arranged a replacement via express delivery. Do let us know if there are any further problems.

Kind regards,
Claire

Rated 5 out of 5 stars

Great coat & value

Great discount on these lighthouse coats that I have been looking at for ages. My two sons already have one each and LOVE them. They won't wear any other coat now so this purchase was just sizing up to the next size.

September 28, 2024
Rated 5 out of 5 stars

Highly recommend

Wear this hat for work as a delivery driver - hoods always blow down and don't protect face. This is absolutely superb and totally waterproof. Love it!

September 28, 2024
Rated 5 out of 5 stars

Great!

This is the first time I have used this company and although I was a little apprehensive, I needn't had worried.
Delivery was very quick and item received of Alicia Jacket in navy was lovely.
Would definitely use company again!

September 25, 2024

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