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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the products for their sleek design, reliability, and how well they fit their devices, with some highlighting the durability and protective qualities of cases. Reviewers often find the products to be well-made and suitable for their needs, including backpacks that are spacious and easy to carry, and cases that offer sturdy protection. However, some people were dissatisfied with product quality and functionality, mentioning issues like torn seams, unusable zippers, or products that stopped working shortly after purchase. There were also concerns about products not fitting as expected, and some customers received items that differed from what was advertised or arrived damaged due to poor packaging. Additionally, some reviewers expressed frustration with specific product designs, such as laptop compartments lacking closures or keyboards with frustrating power management.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While some customers praise the product quality,... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise products as solid, well-made,... See more

Warranty

Clients share negative opinions on warranty. Many reviewers express frustration, stating that the company... See more

Based on these reviews

Rated 5 out of 5 stars

I have had the same Targus backpack since 2017 or 18 ( a model TSB21EU-70 according to the label) Not knowing about backpacks, I chose it because it was made of recycled product and it turned out to b... See more

Rated 5 out of 5 stars

I liked the bag i ordered, it’s very simple and sleek also the color is really good i love how much i can fit inside this bag and really reliable also easy to carry around the city.

Rated 5 out of 5 stars

5 stars because I got a great price on this bag (marked down to $20). I love it except (1) the pull-strips to adjust the shoulder straps are too long – they drag on the ground when I carry the bag... See more

Rated 5 out of 5 stars

My Targus Clear for IPad 10 gen fits perfectly and was simple to attach. I love the way my obverse side of the pad is easily seen. Protective covers have always been a pain to apply for me. This one i... See more


Company details

  1. Computer Accessories Store

About Targus

Information provided by various external sources

Carry, Connect, & Protect Your Tech with Targus

Targus Everyday Inspired Logo

You work hard and we know it. At Targus, we spend hundreds of hours a year learning about how people work, where they work, and what they need to perform at their best. With a heritage rooted in the mobility of on-the-go-professionals, we design purposeful solutions to help you carry, connect, and protect your tech – from laptop bags to tablet cases to peripherals and universal docking stations.

Explore Our Tech Accessories

Laptop Bags
Tablet Cases
Docking Stations
USB Hubs & Adapters

Targus 35+ Years of Experience

35+ Years of Expertise

Founded in 1983, Targus debuted the original laptop bag and we haven't stopped innovating. From tablet cases to docking stations we have everything you need to protect and connect your tech.


Contact info

3.5

Average

TrustScore 3.5 out of 5

489 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I liked the bag i ordered

I liked the bag i ordered, it’s very simple and sleek also the color is really good i love how much i can fit inside this bag and really reliable also easy to carry around the city.

October 13, 2025
Rated 5 out of 5 stars

Best iPad case

Targus is the only case I will use for my iPad. I tried many when I got my first iPad many years ago, and was never happy. But this product suits my needs perfectly. It is easy to rotate, and stays in place. I have dropped my device often, and the case completely protects it, and I have never had even a scratch. I highly recommend!

October 7, 2025
Rated 1 out of 5 stars

Disappointed

I have purchased from targus before and they worked well. Received my new purchase I ordered 2 ipad covers. The black one doesn’t work a all. I doesn’t protect the ipad at all. Junk the second one covers it but the cover flaps when you pick it up. I won’t be purchasing from here again

September 24, 2025
Rated 2 out of 5 stars

Targus Eco Smart Keyboard

Targus Eco Smart Keyboard
If Franz Kafka ever designed a keyboard, this would be it.

Arrived completely dead, battery drained flat. Of course, no mention in the instructions that you’ll need to both plug it in and aim a blinding light source (in my case, a 1200-lumen bike light that can scorch your retinas) just to get the LED to turn from red = hopeless to green = maybe usable.

Pairing? Hidden behind Buttons 1, 2, and 3 with an obscure little monitor icon. Unless you guess that secret, the keyboard does its neat trick: solid blue for three seconds… then dead to the world. Nothing in the “manual” makes this clear — because apparently you should have to read instructions for something as “simple” as typing.

Caps Lock, the eternal enemy, is front and center. Hit it by accident and you’re SHOUTING before you even know it. Designers could have fixed this decades ago, but no, let’s keep torment alive.

And don’t get me started on the F-row of fossils: PrtScn (does nothing useful), ScrLk (a 1980s museum exhibit), Pause/Break (what is this, DOS?). They sit there like smug bureaucrats reminding you that progress is optional.

The irony? This “EcoSmart” keyboard demands more power, more light, and more patience than any wired keyboard I’ve ever owned. Truly eco in the sense that it recycles your time, sanity, and will to live.

Verdict: looks sleek, feels premium, but functions like a bureaucratic nightmare. If you enjoy being gaslit by design, this is your dream keyboard. If you actually want to type, buy literally anything else.

September 21, 2025
Unprompted review
Rated 1 out of 5 stars

Warranty scam

Two years ago, I bought a laptop bag with a lifetime warranty. Unfortunately, it has torn in several places along the seams, and the zipper is also becoming unusable. I took good care of the bag and looked after it. I wanted to claim the warranty, but Targus refused, saying that the tear was caused by wear and tear, not a defect in the material. All this based on a few photos. Reading the forums, several other customers had the same experience. Targus does not want to honor the warranty it has undertaken. This is completely unacceptable! I DO NOT RECOMMEND ANYONE TO BUY ANYTHING FROM THIS COMPANY! I suggest that anyone who has had the same experience should enforce the warranty through legal means!

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Adapter: USB-A Female to USB-C Male

The parts worked! However, I think these parts should have a way to be handled, since they are too small!

A short, very short, cable between the two ends should be good!

As the short cable creating convenience, the cost may rise, because the additional short cable.

This short cable is for easy handling, especially when the parts need to be pulled out or to be inserted into other parts.

August 26, 2025
Rated 1 out of 5 stars

Targus as a cost saving measure no longer honors warranty claims

Dont waste your time buying a Targus thinking you have a great warranty.
They will ask you a gazillion items to prevent looking at a warranty claim.

Thereafter will claim its usual wear and tear just to avoid any such warranty claim.

At the end of the day you have purchased the item more so based on its warranty and not actual design or asthetic looks. However over the recent years Targus is purposely rejecting warranty claims.
How can you ever reject a warranty claim based on images only ?

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

This company price itself on having a lifetime warranty on its cases, however this is nonsense, I had a case it felt to fault with the materials used which disintegrated after several years and even though this is specified in the lifetime warranty terms and conditions the company outright refused to honour their promise of a lifetime warranty, not to be trusted

July 18, 2025
Unprompted review
Rated 3 out of 5 stars

Nonsense Return/Refund Policy

I'm sure the product itself is fine, but after I opened it, I saw that it did not fit. Unfortunately, I should have known that before the product arrived because even though the screen protector itself was unused (film still on), I was deemed ineligible for a refund or return. (This was without Targus requesting a photo or the actual product itself.) So to the landfill it goes.

The customer service reps were nice and helpful, but this policy is so inane (any opened product is ineligible for a refund) means I will simply never shop here again and could not recommend it to anyone.

June 26, 2025
Rated 5 out of 5 stars

Highly Recommend!

Arrived quickly in perfect condition. Beautiful design and tactile feeling. Set up is speedy and syncing after set up is also speedy. Travels well and can even fit in some pockets! Highly recommend!

June 30, 2025
Rated 1 out of 5 stars

Shocking, total scam

Package arrived barely sealed and heavily damaged. They obviously didn't include anything to protect the item inside because the top of the box was totally caved in. Looked like an elephant sat on it. The box was also barely taped. I've tried to start the return process and after I've put in all my info, their website just says "We can't help you at this time." So, it's a giant scam. I have a caved-in, destroyed package and no way to return it.

July 5, 2025
Unprompted review

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