Taskers Of Accrington Reviews 1,738

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and friendly, often highlighting their non-pressuring approach. People are very satisfied with the products, noting the excellent choice and quality of furniture. The service, including delivery, is frequently described as excellent, with many appreciating the efficiency and professionalism. However, some customers were dissatisfied with the customer service, citing issues with communication and slow responses. A few other people also felt that the delivery service was problematic, with some items arriving with defects or experiencing unexpected delays.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being welcoming,... See more

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Service

Clients share positive opinions on service, highlighting professional and seamless operations from start to... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the helpful and... See more

Customer service

People report positive experiences with customer service. Many customers praise the staff as helpful, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whilst shoppping for a chair we were able to browse undisturbed whilst being aware help was at hand should we have any questions. Feel this is very important to make choice with no pressure. Purchas... See more

Rated 5 out of 5 stars

The member of staff that attended to us was very knowledgable about the products, as well as being honest and open. We were given the opportunity to talk together on our own before making our decisio... See more

Company replied

Rated 5 out of 5 stars

After visiting quite a few furniture stores we saw items advertised on Taskers website that made us visit the store. On arrival we looked around and was asked by Anjum what we were looking for. He was... See more

Rated 5 out of 5 stars

Taskers of Accrington, not to be confused with the Taskers Aintree it’s more a furniture store that a great selection of furniture to fill your home. Our experience was excellent, we went looking f... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store
  4. Sofa Store

Written by the company

Established in 1896, Taskers has grown to become the North West's premier furniture destination, both in store and online. With a showroom that spans over 40,000 sq. ft., and thousands of products available to buy online, Taskers prides itself on helping you create your perfect dream home from the moment you step through the doors right up until the delivery of your order.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, knowledgeable staff regarding products ie size, correct dimensions when enquiring about comfort of chairs. Massive choice of products.

March 13, 2025
Rated 5 out of 5 stars

Excellent service

The staff were friendly, approachable, polite and listened to what our requirements were. Time was spent with us to make sure we had appropriate information and that our purchase made was seamless.

February 8, 2025
Rated 4 out of 5 stars

Generally - good service.

The staff in the store were relaxed, kind, helpful and knowledgable. After purchase - communication was good and the delivery team were effective and professional. This would have been a 5 star review but we were told that the sofa (which was on display in the showroom) would be brushed down and plastic wrapped prior to delivery - but it wasnt. Generally, however - good service.

March 7, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service given by Daniel when we first visited to choose dining room furniture. He spent a long time with us, checking measurements and making sure what we chose would fit in our new apartment as we had downsized. The delivery was prompt and the men were very polite and everything was placed precisely where we wanted it. The atmosphere in the shop is very relaxing and all the staff are very helpful. We also bought a guest bed and an electric reclining chair. We are very happy with everything we bought and would certainly recommend the store.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Carpets and Flooring

Bought carpets and flooring recently. Fantastic experience in terms of both the customer service levels and quality of product. We cannot praise Phil highly enough for all his help and advice. Would highly recommend.
Mr Robert Cannon

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, attentive customer service with great competitive pricing. Would highly recommend.

February 18, 2025
Taskers Of Accrington logo

Reply from Taskers Of Accrington

Hi Mrs G

Thank you for taking the time to review us, we really appreciate it and it helps an independent furniture store like ours a lot!

- Kyle at Taskers

Rated 5 out of 5 stars

great showroom

great showroom, very friendly staff, made us a drink of tea, while we just wondered round , no pressure .

February 25, 2025
Taskers Of Accrington logo

Reply from Taskers Of Accrington

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us.

Your feedback really motivates our team to keep delivering the best possible service, and we truly appreciate you taking the time to share it!

- Kyle at Taskers

Rated 5 out of 5 stars

Friendly staff

Friendly staff, good selection of furniture.

February 16, 2025
Taskers Of Accrington logo

Reply from Taskers Of Accrington

Hi Linda

We appreciate your feedback! It’s always a pleasure to know our customers are happy. Thank you for leaving us those 5 stars!

- Kyle at Taskers

Rated 5 out of 5 stars

Fantastic service from Carole today

Fantastic service from Carole today, no sales pressure just helpful, friendly and great customer service also from the manager in finalising the sale. Thank you

March 1, 2025
Unprompted review
Taskers Of Accrington logo

Reply from Taskers Of Accrington

We really appreciate your thoughtful review! It’s always fantastic to hear when our customers are satisfied with their experience.

We're so happy we could meet your expectations, and we look forward to welcoming you back again soon!

- Kyle at Taskers

Rated 5 out of 5 stars

Paul was very helpfull

Paul was very helpful after an initial payment issue. Will return to review when sofa arrives. Thanks

February 8, 2025
Taskers Of Accrington logo

Reply from Taskers Of Accrington

Hi Paul

Thank you for the feedback and for being understanding, we really appreciate it. Do let us know how you get on with your new sofa!

- Kyle at Taskers

Rated 5 out of 5 stars

The best customer service in recent years!!

I knew exactly which sofa and chairs I wanted to purchase. The staff member was very helpful and showed me the various leathers and wood colours. Luckily the sofa on display in your store was the exact model that I was looking for.
I had already read on your website that the delivery of Stressless products could take 9 weeks.
The man checked the availability and found that all 3 items were in stock at a Midlands depot.
Even though I was happy to wait 9 weeks the very kind man was able to have all of my order delivered before Christmas.

November 12, 2024
Rated 5 out of 5 stars

I recently ordered a armchair on line

I recently ordered a armchair on line. Obviously I cannot comment on the actual purchased item as
this will not be delivered till June.
However,I was very pleased with the website which was easy to navigate. It offered a good choice with a very good description on each item.
Hopefully the armchair matches my expectations.

February 18, 2025

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