Taskers The Home Store Reviews 953

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and knowledgeable, making the shopping experience a pleasure. Many people highlight the excellent quality of the products, from furniture to home decor, noting that items are durable and offer good value. The delivery service is frequently commended for being efficient, on time, and handled by professional and careful delivery teams who often go the extra mile to set up items and remove packaging. However, some people were dissatisfied with delivery issues, such as delayed orders, incorrect items, or products arriving without adequate protection, leading to minor damage. A few customers also mentioned concerns about the delivery cost and wait times, suggesting that online ordering might offer more efficient options.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the helpful and... See more

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, friendliness, and efficiency. Many... See more

Service

People report positive experiences with service. Many customers praise the fantastic, polite, and obliging... See more

Quality

Clients share positive opinions on quality, consistently praising the durability and high standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PURCHASED SOFA AND SUNGGLE CHAIR and RUG. HAD TO WAIT FOR SNUGGLE CHAIR WHICH ARRIVED AS ARRANGED BY TASKERS. MORE THAN DELIGHTED WITH FURNITURE, WHOLE EXPERIENCE FROM COFFEE IN NEW BISTRO, TO A... See more

Rated 5 out of 5 stars

Second time have purchased furniture and rugs from Taskers. Great selection, friendly helpful staff. Delivery guys very helpful, and caring. Excellent selection of furniture in showrooms, refur... See more

Rated 5 out of 5 stars

Bought 3 seater sofa and armchair, also a lovely Rug, made up with all we’ve purchased really good quality, All delivered on time staff where really helpful and polite, delivery guys where fab too,... See more

Rated 5 out of 5 stars

never bought from taskers before but i went on almost at the end of the january sale omg i wish i had found out about it when the sale first started i bought quite alot of tree decorations for myself... See more


Company details

  1. Furniture Store

Written by the company

Taskers is a leading furniture and interior design store. Established for over 60 years, we not only specialize in furniture and interior décor, we are also well known for our Christmas decorations and displays.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

953 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Would give you top marks but short of…

Would give you top marks but short of coushens

April 25, 2026
Taskers The Home Store logo

Reply from Taskers The Home Store

Hi Mr Kenny

Thank you for sharing your feedback. I am sorry to hear you were missing cushions.

We have checked the delivery pictures and can see there are 6 cushions on the picture. Can you contact us at hello@taskersgroup.co.uk so we can assist further.

Kind Regards
Taskers

Rated 1 out of 5 stars

We ordered a couch back in Feb' and…

We ordered a couch back in Feb' and were told between 8-10 weeks. When we asked for an update we were told "oh no" it will be 10-12 weeks. We had a called on a Monday and told the couch was in and would be delivered on Friday. We paid for our old couch to be taken away on the Thursday. Friday morning came and I called to check on delivery, only to be told the couch was the wrong one and was going back...our couch would be another 2-3 weeks so no nothing to sit for 3 weeks. Went up to the store as they offered to loan us a couch from the outlet section. Guys in store were really helpful and he arranged with the delivery team to have it delivered the next day. While we were in store I get a call from the finance company to check everything was okay. I told them we hadn't had the couch and they were surprised as they had paid Taskers for the couch on Thursday and we couldnt stop the payments, so paying for something we didnt have yet. Since we git the loan couch customer service have said they wont compensate us as they have leant us a loan couch! All they have done is provided something, even if not the right one yet, that we've paid for...shocking attitude and poor customer service

April 24, 2026
Unprompted review
Taskers The Home Store logo

Reply from Taskers The Home Store

Hi Peter

Thank you for sharing your feeback. I am sorry to hear about the experience you had with your order.

Unfortunately, it appears when you were in store the incorrect items were added to your order. This led to confusion when we booked delivery as we have the display configuration in stock, but the one you ordered hasn't arrived yet.

Compensation is for the inconvenience you receive with your order. In this case, the compensation for the inconvenience is us offering a loan sofa to use until yours arrives.

Once again, I apologise for the issue you had and the error with your order and we hope to fulfill the order fully, as soon as possible.

Kind Regards
Taskers

Rated 5 out of 5 stars

Couriers

The delivery couriers were really friendly and very professional. They assembled the table and chairs together very quickly and with care

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality products at low prices

I’ve been a customer of Taskers DIY for years now, and one of the biggest perks is that it’s right on my doorstep. It’s always been our go-to for home and garden bits, and the quality has never let us down.

When we first moved into our house over 7 years ago, we bought a sideboard from Taskers—and to this day, it’s still the most solid piece of furniture we own. It’s stood the test of time brilliantly, which says everything about the quality of what they sell. We also took advantage of the 0% finance at the time, and the whole process was straightforward and hassle-free.

More recently, we picked up a Weather King parasol, which was not only a great price but also an absolute breeze to put up. It’s rare to get something that’s both affordable and so easy to assemble.

Another highlight for us as a family is visiting Taskers at Christmas. The decorations and displays are fantastic, and our kids absolutely love walking around and taking it all in—it’s become a bit of a tradition for us.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

I was looking a new water feature for my back garden and saw the one I wanted which was £100 cheaper than I’d seen in another garden centre.
I was a bit nervous about delivery as you never can tell if it’s going to be ok. But I have to say that Taskers were brilliant from start to finish. They kept me informed of my order status and delivery. I was given a 4 hour time slot the evening before which was handy. The delivery man was very pleasant and helpful. Couldn’t fault it and my water feature is lovely.

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a table early January and…

I ordered a table early January and advised it would be delivered early February to this date, still no table.
Relentless emails to an ignorant customer service team who persistently ignore or fob you off when they do reply. I’ve had to resort to claiming the money back via my bank.
Taskers have gone downhill there’s plenty more reputable places to purchase similar or the same stuff sometimes at a fraction of the price.
My advice look elsewhere and give taskers a wide berth

April 25, 2026
Unprompted review
Taskers The Home Store logo

Reply from Taskers The Home Store

Hi Poppy

Thank you for sharing your feedback. I am sorry to hear about the issue with your order.

Whilst every effort is made by us and our suppliers to ensure there are no delays with your order, unfortunately delays can occur. We have been experiencing a high volume of emails currently and we have some delays with our response time, but we are answering every email and do not ignore any.

As soon as the request came through we accepted the chargeback and cancelled the order immediately.

Once again, please accept our apologies for the delay with your order.

Kind Regards
Taskers

Rated 4 out of 5 stars

Very happy with the sofas I purchased

Very happy with the sofas I purchased. Quality and price. The friendliness of the staff in store. My one gripe is the email advertising date and time for delivery- time 5.40am to 7.40 the email arrives on a Saturday and I was unable to contact customer service at the weekend, so although I thought it doubtful that delivery would be 5.40am I got up at 5 and and to wait till 13.00 before the sofas where delivered.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Furniture delivered early within the designated time slot; notified in advance and by driver when near. Delivery and assembly of furniture completed speedily and efficiently by well trained staff. Polite and obliging throughout. Always a pleasure dealing with Taskers.

April 17, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look