Taskers The Home Store Reviews 953

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and knowledgeable, making the shopping experience a pleasure. Many people highlight the excellent quality of the products, from furniture to home decor, noting that items are durable and offer good value. The delivery service is frequently commended for being efficient, on time, and handled by professional and careful delivery teams who often go the extra mile to set up items and remove packaging. However, some people were dissatisfied with delivery issues, such as delayed orders, incorrect items, or products arriving without adequate protection, leading to minor damage. A few customers also mentioned concerns about the delivery cost and wait times, suggesting that online ordering might offer more efficient options.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the helpful and... See more

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, friendliness, and efficiency. Many... See more

Service

People report positive experiences with service. Many customers praise the fantastic, polite, and obliging... See more

Quality

Clients share positive opinions on quality, consistently praising the durability and high standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PURCHASED SOFA AND SUNGGLE CHAIR and RUG. HAD TO WAIT FOR SNUGGLE CHAIR WHICH ARRIVED AS ARRANGED BY TASKERS. MORE THAN DELIGHTED WITH FURNITURE, WHOLE EXPERIENCE FROM COFFEE IN NEW BISTRO, TO A... See more

Rated 5 out of 5 stars

Second time have purchased furniture and rugs from Taskers. Great selection, friendly helpful staff. Delivery guys very helpful, and caring. Excellent selection of furniture in showrooms, refur... See more

Rated 5 out of 5 stars

Bought 3 seater sofa and armchair, also a lovely Rug, made up with all we’ve purchased really good quality, All delivered on time staff where really helpful and polite, delivery guys where fab too,... See more

Rated 5 out of 5 stars

never bought from taskers before but i went on almost at the end of the january sale omg i wish i had found out about it when the sale first started i bought quite alot of tree decorations for myself... See more


Company details

  1. Furniture Store

Written by the company

Taskers is a leading furniture and interior design store. Established for over 60 years, we not only specialize in furniture and interior décor, we are also well known for our Christmas decorations and displays.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

953 reviews

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1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

If my item had actually been delivered…

If my item had actually been delivered I may be able to give a better review but as DPD left my parcel on the doorstep , which then vanished I can’t tell you if it was a nice item or not , I have been in contact with Lyndsey from customer services for 2 weeks and still has not been resolved , so happy that I have been able to spend £79 for nothing

March 19, 2026
Unprompted review
Taskers The Home Store logo

Reply from Taskers The Home Store

Hi Bethan,

Thank you for sharing your feedback. Unfortunately as this was delivered by DPD we have to go through a claims process with them that takes time to complete.

On this occasion DPD refused the claim as the item was delivered but we are appealing the decision due to the details about your delivery and we have contacted you with a resolution.

Kind Regards
Taskers

Rated 1 out of 5 stars

I bought a Luca 2.4 dining table on…

I bought a Luca 2.4 dining table on 13/03/26 and there were lines all over the marble top. I called Taskers and advised them of this the same day. The customer service advisor Lyndsay asked for photos and replied a couple of days later saying that these were buffing marks and the table wasn't defective. I replied to the email saying that I wasn't satisfied with this and that they needed to collect the table. I did not get a response and chased a few times by email. I had a quartz and marble firm out to check the table and they said buffing marks don't go in straight lines and that these would not come out. Since then I have emailed Taskers several times and not had a response. I have called 5 times, held on for an hour even when there were only 3 people in front of me and was cut off at the hour stage each time. I've email again and still no response. This is absoluteley disgusting and I would advise anyone to stay well clear of this.

Update:01/04/26 I received an email from Taskers yesterday after sending 8 emails, completing a form online and wasting 5 hours on the phone getting cut off each time. I do wonder if this was a result of this review as all emails and forms were sent to the same email address as per Taskers response below. I would strongly advise anyone else having issues with Taskers to complete a review and not at the time of delivery when they got me to scan a QR code to leave a review.

March 13, 2026
Unprompted review
Taskers The Home Store logo

Reply from Taskers The Home Store

Hi Tracey

Thank you for sharing your experience. I can see we have contacted you via email to offer you an uplift and refund of this table.

If you have not received this, please contact us directly at hello@taskersgroup.co.uk and we can advise further.

Just to confirm also, we only seen the review today (1st April) and our customer service team had already responded to your emails before the review was seen.

Kind Regards
Taskers

Rated 5 out of 5 stars

happy wallpaper shopper

we went to your shop to buy wallpaper which we got a lot to choose from we found wallpaper we realy liked and while we where there we had a cup of coffee and a scone with clotted cream and jam which was excellent.

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient delivery

Messaged with tracking early to say on the way and arrived at specified time .
Very efficient and organised and had suite in very quickly and took all packaging away
Overall very happy with delivery

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

'Always a Pleasure'

Always a pleasure shopping in this store, top marks to all the staff, it offers a wide choice of quality merchandise and there's some great bargains to be had too, there's an excellent cafe and the seasons are reflected well as the displays are constantly changing, well worth a visit.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

perfect Couch

When i seen the couch i wanted the staff were so helpfully guided me through everything perfectly
,got it on Thursday guys where great getting it in the house ,and it is so comfy
Thank you

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly delivery

Gregg and Kev were great, timely delivery and friendly service, couch was delivered with care and a smile. Thank you both for you help

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product which I absolutely love.
Looks expensive and fits perfectly in my hall and with my decor.
Packed extremely well and the whole process has been simple and not lengthy

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Bought a three seater sofa and matching…

Bought a three seater sofa and matching chair. Priced competitively and was well informed about delivery and time slot. Delivery drivers were very helpful and unpacked and took away all packaging. They did have trouble getting the couch through the living room door but they persevered and succeeded for which I was very grateful Thank you.

March 11, 2026
Unprompted review

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