Taskrabbit UK Reviews 21,866

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 4,609 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and friendly demeanor. Many people found the service to be excellent, appreciating the ease of use and the quality of the work performed, especially for tasks like furniture assembly. The user experience is consistently described as positive, with many finding the platform easy to navigate and effective in connecting them with suitable help. However, some customers also noted issues with the product itself, such as missing parts, which sometimes prevented full assembly. A few other people also felt that the service was unreliable, citing instances where workers did not show up or cancelled last minute, leading to frustration and inconvenience.

What people talk about most

Staff

People report positive experiences with staff. Many customers praise the professionalism, efficiency, and... See more

Service

Consumers find service to be positive, with many praising the professionalism, efficiency, and communication... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction with the end product,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the service is easy to use and... See more

Quality

Users describe positive interactions with quality. Many customers are very pleased with the end product,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used TaskRabbit to help put together some IKEA furniture and had a really great experience. It was super easy to book, choose exactly what needed doing, and find someone suitable. The pricing felt ver... See more

Company replied

Rated 4 out of 5 stars

As a company and person i had to assemble my furniture i have no complaints. Communication was good, person put on shoe covers when arriving. The let down was the furniture that was missing parts so c... See more

Company replied

Rated 4 out of 5 stars

Ralf A did an excellent job, the wardrobes were built on the same day of delivery. He was methodical and worked hard completing the wardrobes without delay. The robes look great I'm very pleased wit... See more

Company replied

Rated 4 out of 5 stars

The installer was amazing ; on time , fast worker , polite , did a great job The app messaging service is rubbish however , full of 404 errors and nothing works ; can’t fault the actual service , bu... See more

Company replied


Company details

  1. Online Marketplace
  2. Furniture Maker

About Taskrabbit UK

Written by the company

With over 9 million tasks completed globally in the last decade - find safe, reliable, local helpers in the UK today. Payment is cashless and all Taskers pass ID checks. Taskrabbit is present in the United Kingdom in hundreds of cities including London, Manchester, Birmingham, Reading, Bristol, Edinburgh; Glasgow, Milton Keynes.

From furniture assembly, minor home repairs to cleaning help, we've got the right Tasker to help you make everyday life easier. And if you still need to be convinced, read Taskrabbit reviews from verified customers in the UK here.

To book —
Visit taskrabbit.co.uk
or download our free mobile app, Taskrabbit.

Get help today!

  • Furniture Assembly
  • IKEA Services
  • Handywork (Handyman or Handywoman)
  • Mounting & Installation
  • Cleaning
  • Help Moving

  • Is Taskrabbit a safe app?

    Taskrabbit is committed to creating fantastic and safe experiences. We take the security of all user information extremely seriously. This includes going through a thorough identity check for all of our UK Taskers and providing a secure way of payment online that only takes place once the Task has been completed.

    How do I contact Taskrabbit UK?

    If you have any questions along the way, contact us at +44 20 3808 4515 where we're available 9 am - 6 pm (GMT) 7 days a week.

    Happy tasking!

    Contact info

    4.4

    Excellent

    TrustScore 4.5 out of 5

    22K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 3 out of 5 stars

    The task rabbit are a dodgy company

    The tasker was brilliant, Belal did everything well and cleanly. Task rabbit though charged me £8.10 for “Trust and Support”. What was that you ask, what did Task Rabbit do for nearly 20% of the charge? NOTHING - they did not even tell me before hand that they would charge £8.10 for doing nothing. A total surprise and I think a bit dodgy! I wont use task rabbit again I will go to MyBuilder instead.

    May 7, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Terrible experience with Taskrabbit and…

    Terrible experience with Taskrabbit and Wayfair. I had 4 appointments arranged (the first appointment was on 1st May, then 2nd May, then 3rd May, then 7th May). I waited in the house on 4 different days and nobody turned up to assemble my furniture. I will not bother in the future with either company and I have found another site who kept to the agreed appointment

    Taskrabbit and Wayfair need to have a better communication channel between them!

    May 1, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Friendly worker who did a great job…

    Friendly worker who did a great job putting wardrobe together.

    May 7, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 1 out of 5 stars

    Dissatisfied with communications

    Once set up the account, unable to communicate with Task Rabbit, error 404 kept appearing. Downloaded the app and every time tried to log on wanted a a new password. Had multiple communications from Taskers, but error 404 came back every time I tried to reply. Communicated with IKEA customer service and they couldn’t relay my issues to you.I have tried your customer service dept.
    I have wasted so much of my time trying desperately to communicate with you.
    I would say the simple solution to avoid this issue is to have another alternative is to have a customer service in the country you do business in rather than relying on
    AI entirely it can be less than 100% reliable at present
    Your customers should be a priority.

    May 7, 2026
    Rated 5 out of 5 stars

    Very professional.

    Kept in touch with times. Arrived promptly. Professional. Good work. Easy to be around. Very pleased with the end product.

    April 30, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 1 out of 5 stars

    Hire experienced people please first…

    Hire experienced people please first engeiner Raza was good but second Hussain not trained he messed up the whole thing n left in mess after two hours.

    May 6, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Very very good

    May 7, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Well done.

    Fast and effective.

    May 7, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Came on time and got on with the job.

    Came on time and got on with the job.
    Pleasant and courteous, very tidy

    May 7, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Very efficient

    Very efficient, great quality of work and nice people. Had IKEA wardrobes built very quick process and look great. Would recommend had a great experience.

    May 5, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Professional

    Professional, efficient and kind.

    May 6, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Wardrobe assembly

    On time and did a great job!

    May 4, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Daniel was very efficient

    Daniel was very efficient. He was on time and built my chest of 4 drawers in half an hour. I would highly recommend him 😊

    May 6, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Fantastic task master …

    Fantastic task master done a brilliant job,highly recommended them .

    May 6, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 1 out of 5 stars

    The website does not work

    The website does not work. Impossible to contact either the installer or the company. Never again.
    The actual installers did a great job but they seemed understandably fed up as well with this incompetent site and service.

    May 6, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Great Experience

    Tomas was amazing. He was quick, efficient and went above and beyond what I expected. He assembled the Ilea shelf unit AND attached it to the wall for security. He didn’t leave a mess and was super quick! I am very happy with this experience.

    May 6, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 1 out of 5 stars

    Dreadful. Only speak to bots no reply to task paid for through IKEA

    I bought a wardrobe from IKEA I paid for a tasker from Taskrabbit to assemble. I was never assigned a tasker. I can't speak to a human to arrange a refund and I'm now left with trying to find someone locally who can fit for me. Not happy at all. If I could leave no stars I would

    May 9, 2026
    Unprompted review
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Yunus is 5 star

    Yunus was polite, efficient and done a fantastic job

    May 6, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Great

    My first time using Task Rabbit and it was a great experience. Ali was very effective & efficient and did the job very well

    May 6, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Fitter was very prompt and put together…

    Fitter was very prompt and put together all the pieces very quickly

    May 5, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

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