The worst experience ever
The worst experience ever!
This was by far the worst experience I’ve had in a coffee shop. I ordered a cake and a coffee, and once I finished, I brought my used dishes to the cashier, something I usually do out of politeness.
Instead of a normal response, the person at the counter reacted aggressively. He raised his voice, saying that he never asked for help, that he didn’t know where to put the dishes, and that he now had to stop what he was doing because I brought them. I was completely taken by surprise and honestly didn’t know how to respond...and he kept yelling loudly and aggressively.
Trying to be courteous should never result in being shouted at!!! If customers are not expected to bring their dishes back, that’s perfectly fine, but it can (and should) be communicated respectfully. This was not the case here.
I don’t know whether this person was an employee or the owner. If it was an employee, I hope the owners take customer treatment more seriously. If it was the owner, then this place might want to rethink what hospitality really means.
I would not recommend this coffee shop to anyone who expects basic respect. There are much better options on the same street...with better products and, without a doubt, better service.