Tatami Fightwear Reviews 1,239

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, including gis, nogi clothing, and other gear, often highlighting their durability and consistent sizing. The customer service is frequently described as excellent, with many people appreciating the rapid, professional, and friendly support received, often mentioning quick replies and efficient problem resolution. Reviewers also commend the staff for their helpfulness in choosing sizes and addressing various inquiries. Some people also felt that there were occasional issues with orders, such as receiving incorrect items or experiencing delivery problems. However, these instances were typically resolved quickly and efficiently by the customer service team, who were noted for their responsiveness and willingness to assist.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality and durability of... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness and efficiency. Customers... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Order

Customers had positive experiences with order. Many reviewers express satisfaction with the ordering process,... See more

Based on these reviews

Rated 5 out of 5 stars

I'm a big fan of Tatami fight wear, their products & customer service are absolutely fantastic. The quality of everything I've bought over these last 3 years has been second to none. The Gi & Nogi cl... See more

Company replied

Rated 5 out of 5 stars

I’m in the process of starting up a new class and wanted to provide gis for new students. Tatami made this possible by being affordable without compromising on quality, unlike many other brands.... See more

Company replied

Rated 5 out of 5 stars

I had a very positive experience with Tatami customer service. One item was missing from my parcel because the package arrived slightly damaged, and even though I reported it after the usual 14-da... See more

Company replied

Rated 5 out of 5 stars

What a company! Amazing! My gi was despatched incredibly fast and they also have a fantastic speedy return system if you need to exchange. Returns are free which made things even more attractive. I w... See more

Company replied


Company details

  1. Activewear Store
  2. Martial Arts Supply Store
  3. Sportswear Store

Written by the company

Tatami Fightwear is a Brazilian Jiu Jitsu (active wear) company. All enquiries please contact us at cs@tatamifightwear.com #TeamTatami


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Awesome brand with even more awesome…

Awesome brand with even more awesome customer service (cudos to Shelby!) I’ll be buying from them again :)

April 20, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Juli,

Thank you for such kind words - we're so glad you're happy with the products and our customer experience team! See you on the mats 💪

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Thank you to all the tatami team who…

Thank you to all the tatami team who are incredibly fast and respectful thanks to Shelby

April 17, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Sinan,

Thank you for leaving such a great review! We're thrilled that you're happy with the level of help you received. We're here if you ever need us again 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Great product (white Estilo gi)

Great product (white Estilo gi)! Great service! 5 stars!

April 16, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Mikael,

We're so glad to hear you feel this way about your new gi and our customer experience team! We're here to help if you need anything else 😁

#TEAMTATAMI 🥋

Rated 1 out of 5 stars

Misleading for EU customers - Hidden fees

Avoid this shop if you are in the EU. They use a .eu domain to look like a European-based business, but they ship from the UK. While they claim to cover taxes, they hide "ancillary and administration fees" in the fine print. I was hit with an unexpected 17€ charge from FedEx upon delivery. This lack of transparency is unacceptable. Won't be buying again.

April 15, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hi Luis,

We're truly sorry that you've had this experience shopping with us. We've reached out to you via email to try to resolve this for you.

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

I had an issue selecting the size for…

I had an issue selecting the size for my purchase, and Shelby was very kind and helped me right away 😊

March 31, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Vanesa,

Thank you so much for taking the time to leave such kind feedback! I'm glad we were able to help 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Replacement bjj gi

I reached out about getting a replacement BJJ gi, after mine ripped and Karen handled the entire thing with unbelievable efficiency. I didn’t even have to send more than one email — she picked it up straight away, sorted everything without any hassle, and kept the whole process smooth and stress‑free.

It’s rare to find someone who’s not only quick but genuinely thoughtful in how they help. Thanks to Karen, I had my issue resolved almost instantly and could get back to training without any delays.

She’s an absolute star

March 19, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Joseph,

We're so thrilled to hear that you had such a positive experience with Karen - I'll be sure to pass your kind feedback on to her! If you ever need us, you know where we are 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Wouldn’t use anyone else

Wouldn’t use anyone else. Delivery is superfast. And the quality in the clothing unreal.

April 9, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Ryan,

Thank you for taking the time to write about your experience - we're so glad that you were pleased with our delivery service and the quality of your new gear! You know where we are if you need us 💪

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Best customer experience.

Best customer experience I've experienced from Ryan in the Operations Support team. Thank you again.

April 8, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Rhys,

We're so happy to hear you had a great experience with us! I'll make sure Ryan sees this, too 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Top-Tier Support to Match Top-Quality Gear

Brilliant service from Harry in Operational Support - quick, helpful, and friendly.

I’ve been a Tatami customer since 2020 and they’re always 5-star, both in product quality and customer service.

April 8, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Doug,

Thank you for such glowing feedback - we'll be sure to pass this on to Harry! 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Outstanding customer service and after sales care.

Amazing level of customer service and after sales support. Excellent service like this feels increasingly rare these days, and it truly stands out. Great quality clothing, speedy delivery and efficient after sales support team. Which makes the whole process feel stress free and effortless. I’ll definitely be ordering again.

April 2, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Lolly,

We're so glad you think so, and that you had a great experience with our Customer Experience team! We'll always be here to help🙏

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Karen responded immediately when I made…

Karen responded immediately when I made an error in my order and fixed the problem. Tatami has quality products and high quality service!

April 2, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Tom,

We're thrilled to hear Karen could help. I'll be sure to pass your kind words on 😎 Thank you for taking the time to leave such positive feedback!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Great customer service!

Great customer service!!
Had to make a change to my order and this was no problem at all. Handled quickly, effectively and politely.

Couldn’t have asked for more! Thank you.

April 1, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Jessica,

We're so glad to hear we were able to amend things for you. We hope you love your new gear when it arrives 💪

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Tatami is hands down one of my favorite…

Tatami is hands down one of my favorite brands for bjj. The quality is always outstanding and lasts for ever. The customer service is great to.

April 1, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Gage,

Wow, thank you for choosing us! We're glad to support you 😁🙏 See you on the mats!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Best customer service ever

The best customer service ever! We had a slight issue with an order and the response and resolution time couldn't have been faster or more pleasant. I will certainly be ordering from Tatami Fightwear again in the future!

April 1, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Emma,

Thank you for such kind words - we're thrilled to hear that we were able to sort things out for you! Happy grappling 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Outstanding customer service

My shorts arrived with a stain on it and when i reached out for a refund i was helped immediately. Outstanding customer service and friendly employees. I will defnitely continue buying from them.

March 31, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Jean-Mari,

Faulty products aren't up to our usual standard at all, but we're so glad we were able to help resolve this for you! Thank you for leaving such great feedback about the service you received from us 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

👌 Had a problem withFedex

👌 Had a problem withFedex, tatami support service helps me a lot! Thank you

March 31, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Juri,

Thank you for such kind words, and for taking the time to leave feedback - we truly appreciate it, and we're glad we could help!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Tatami - Best customer service and Quality

Tatami is amazing! The quality of the gis are great, especially when you consider the price for them. Their customer service is second to none - I reached out to customer service about an order and I got a courteous and comprehensive response back from Karen.

BEST THING BY FAR though is the Tank gi, This thing is a BEAST - it is incredibly well made and is superb for me to get warmed up quicker during rolls. Also, will be using it when helping train the competition team as the thickness makes it harder to retain grips. This definitely will help my yeammates with their grip choices and grip strength.

The tank gi is the gi I will be recommending to anyone I meet that is looking for a gi that will stand the test of time, is heavy but still allows good movement. I loved the first one so much, I bought a second one the second I got home after my first roll in it, I would have bought more but they ran out of stock in my size...darn!

Furthermore, and often overlooked, the bag the tank gi comes in is SO MUCH BETTER than the bags that other big gi brands give. Tatami's gi bag is not one of those cheap drawstring semi back pack, synthetic material garbage that breaks in a few uses. Tatami's is so much better. First it is made from the same material as gi pants (ripstop, I think). There is a drawstring but only for to close the bag. There are two seperate, adjustable, actual back pack straps for this bag that are extremely well made and the stitching that attaches them to the bag is incredibly well done.

I have owned over 40 gis in my 23 years of BJJ and the tank gi and the bag it came in are the best I ever owned. I only wish that they had the tank gi in blue.

SERIOUSLY...if you are on the fence about getting a tank gi from Tatami, DO IT, you will not regret it.

March 26, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Zane,

Firstly, thank you for such a detailed review. We truly appreciate you taking the time to share your experience.

It's so great to hear that you're happy with the Tank gi - it is indeed an absolute beast 😎 It's great to know you're recommending it to others, and the comments about the bag haven't gone unnoticed -those details matter to us, so it's fantastic to see them appreciated!

Thanks again for your continued support! We'll see you on the mats 🙏

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Super speed customer service

I unfortunately had to cancel my order, but Karen got on it within 15 minutes. Thanks!

March 27, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Mo,

Thank you for taking the time to leave such great feedback. We're so glad we were able to catch your order before it was dispatched for you 😎

#TEAMTATAMI 🥋

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