tax2u.co.uk Reviews 

8,966
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and patient approach, making complex tax matters manageable. The service is frequently highlighted as excellent, with many people appreciating the clear explanations, quick response times, and smooth user experience, ensuring they felt supported throughout the process. Many consumers highly recommend the service, planning to use it again due to the stress-free and straightforward process. People found the guidance and support invaluable, especially for those new to self-employment, making everything clear and easy to follow.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as helpful, reliable, and... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the company for being helpful, efficient,... See more

User experience

Users describe positive interactions with user experience, consistently finding the process easy,... See more

Response time

Reviewers consistently express satisfaction with the promptness of communication, highlighting quick replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can't thank Tax2U enough for their support. I was pregnant and juggling everything at home, and the last thing I needed was the added stress of dealing with taxes. They were so understandin... See more

Rated 5 out of 5 stars

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more

Rated 5 out of 5 stars

Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more

Rated 5 out of 5 stars

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more


4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(8,966)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great services.

I will rate them 5 star because they are very helpful. Very eager to help resolve any confusion that comes my way. Easy access and communication, very important. Will recommend.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

I asked them to get my UTR

I asked them to get my UTR. Why would I need a UTR for a personal tax account. I am retired, why would I need a personal tax account. I have already paid you to do it. Thanks to this company I am now bankrupt.

October 2, 2025
Unprompted review
tax2u.co.uk logo

Reply from tax2u.co.uk

Hello, thank you for your message.
If you need a UTR number, you can do the application online, and having your Personal Tax Account open will alow you to see the UTR number there faster vs waiting for the HMRC letter to reach your home.
If you need more help, please email us info@tax2u.co.uk

Thank you,
Tax2u Customer Support

Rated 5 out of 5 stars

I want to thank carmen for submitting…

I want to thank carmen for submitting my draft for self assessment I will use’s this service thank you so much.
From Shemsedin Selaj

October 13, 2025
Unprompted review
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you for your feebdack, happy to help you with your Tax Return
Carmen
Tax2u Customer Support

Rated 5 out of 5 stars

To be honest

To be honest, you have helped me a lot in my efforts to get UTR

And your efficiency is also impressive.

September 30, 2025
Unprompted review
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you for your feebdack
Tax2u Customer Support

Rated 5 out of 5 stars

I applied gave all relevant information…

I applied gave all relevant information and left it in their hands, as an when certain criteria was required I received an email with what was required in less than two weeks I had a UTR number and a tax representative simple,

October 6, 2025
Unprompted review
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you for your feebdack, great to hear you found our service helpful.
Tax2u Customer Support

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