tax2u.co.uk Reviews 

8,966
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and patient approach, making complex tax matters manageable. The service is frequently highlighted as excellent, with many people appreciating the clear explanations, quick response times, and smooth user experience, ensuring they felt supported throughout the process. Many consumers highly recommend the service, planning to use it again due to the stress-free and straightforward process. People found the guidance and support invaluable, especially for those new to self-employment, making everything clear and easy to follow.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as helpful, reliable, and... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the company for being helpful, efficient,... See more

User experience

Users describe positive interactions with user experience, consistently finding the process easy,... See more

Response time

Reviewers consistently express satisfaction with the promptness of communication, highlighting quick replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can't thank Tax2U enough for their support. I was pregnant and juggling everything at home, and the last thing I needed was the added stress of dealing with taxes. They were so understandin... See more

Rated 5 out of 5 stars

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more

Rated 5 out of 5 stars

Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more

Rated 5 out of 5 stars

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more


4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(8,966)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking service I got scammed out of…

Shocking service I got scammed out of £130 I found out on Deadline day they did not submit my 2024-2025 return & I had to use another service & on Monday they email saying to submit my 2024-2025 return, when I already did through there website Dont get scammed I have put complaint in!

December 2, 2025
Unprompted review
Rated 4 out of 5 stars

Stress free

Kept in contact throughout process, giving updates and requesting documents as necessary.

February 7, 2026
Rated 5 out of 5 stars

Your responses are prompt

Your responses are prompt
But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my number
07478599921 Abel Mensah.
Thanks

January 27, 2026
Rated 5 out of 5 stars

Highly recommended

I was apprehensive, unsure as I wasn’t walking into an office to meet an accountant and all correspondence remote.

However tax2you have been great , Antonella fantastic, swift - on the ball - kept me in line giving instructions step by step , calling to alert me to a missed message I wouldn’t hesitate to recommend this service .

January 31, 2026
Rated 1 out of 5 stars

Take out many time money directly from…

Take out many time money directly from account by name of personal taxes and self employed had bad experience still waiting to UTR

January 31, 2026
Unprompted review
tax2u.co.uk logo

Reply from tax2u.co.uk

Hi Jawid, thanks for your feedback. We checked your account and we submitted an application for a UTR number for you on the 21st Jan and you received your UTR via our agent account on the 4th February, so in just 10 working days. If you have any questions or doubts regarding your account, please feel free to contact us by email at info@tax2u.co.uk. Kind regards, Tax2u team

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