Tax Concept Ltd Reviews 5

TrustScore 4 out of 5

4.1

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Company details

  1. Accounting Firm

Written by the company

Tax Concept is a modern accountancy practice for the modern world. We love helping business owners navigate the tangled web of cashflow, profit and taxes, and have a little fun while we're at it.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

Professional service

Tax Concept Ltd have been a game-changer for my business. They’re professional, approachable, and always explain things in a way that makes sense. What could have been stressful has been made simple and smooth thanks to their support. I wouldn’t hesitate to recommend them.

March 31, 2025
Unprompted review
Tax Concept Ltd logo

Reply from Tax Concept Ltd

Thank you! Helping your ecommerce business is a pleasure

Rated 5 out of 5 stars

Excellent Service – Highly Recommended

I’ve had an excellent experience with Tax Concept Ltd right from the very start of setting up my business. They’ve been incredibly supportive, knowledgeable, and reliable in handling all aspects of my company’s accountancy needs.

Their team guided me through the entire process with clarity and professionalism, making what could have been a stressful experience feel smooth and manageable. They’re not only highly competent but also genuinely helpful and approachable — always quick to respond and ready to explain things in a way that’s easy to understand.

I highly recommend Tax Concept Ltd for their reliable expertise and outstanding service — they’ve been truly invaluable to my business.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid taxconcept.co.uk at all costs.. you've been warned.

This company should not be running an accountancy service, and we hope you are not putting other clients through this. Please rethink whether your quality of service is acceptable to run an accountancy firm, considering your chartered status and we have a list of complaints relating to your lack of duty of care, withholding of services, and now we have evidence following this.

1) Hidden charges — charging for queries. Not in terms. Increasing prices outside of terms.

2) Failed to prepare accounting documents which resulted in late filing of our year-end accounts — filed our accounts a week before the deadline for payment of corporation tax.

I had to review the files to approve them in a hurry, while on my Christmas break.

3) Incorrectly filing our VAT returns/failure to prepare accurate accounts;

4) Incorrect filing of my self assessment
Not including my student loans despite being aware of my student loans. I incurred interest and penalties on unpaid student loans. Lesson learned, to really check the submissions from them before approving it.

5) Late replies and not picking up of phone calls

6) And now, there are many discrepancies in our accounts.

rogue accountancy company

June 26, 2023
Unprompted review
Tax Concept Ltd logo

Reply from Tax Concept Ltd

Dear Rose,
it was really disappointing to read your review, especially after you have been a happy client for more than 6 years before this was posted. I will address just a few things that you have listed:
1. All our fees are agreed in advance. There are no hidden costs to any of our customers.
2. Your company accounts were submitted always on time and you were notified of the estimated tax due months in advance.
3. VAT returns were prepared and filed based on the records you or your staff have provided. You have systematically failed to provide information for cancelled orders and purchase credit notes from your supplier on purpose, so you can claim more VAT than you were supposed to.
4. Your self assessment is prepared and submitted based on information you provide. Tax Concept can not be aware of any additional income you may have unless it is disclosed.

Your statements are just not true.

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