Tax Defense Network Reviews 599

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, often going above and beyond to assist. The service provided is frequently described as excellent, with many people appreciating the efficiency and the personalized approach to their issues. Reviewers are particularly impressed with the quick response times and the clear communication throughout the process. However, some people were dissatisfied with the contact and communication, mentioning difficulties in reaching representatives and a lack of consistent updates. A few other people also felt that despite the service, their tax issues were not fully resolved or that the outcome did not meet their expectations.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

People report positive experiences with service. Many customers praise the professionalism, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. While some customers praise consistent and transparent... See more

Response time

Consumers generally express satisfaction with the responsiveness of the service. Many reviewers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Tax Defense and Jennifer was the best decision we made. Jennifer has done and continues to do everything possible to fight on our side with the IRS and helped us keep our business. She ha... See more

Company replied

Rated 5 out of 5 stars

I got a positive result due to all of the hard work done by Tax Defense Network. I didn't think anything would reduce my stress, but working with them helped a lot. The person assigned to me was kind,... See more

Company replied

Rated 5 out of 5 stars

Tax defense network was very professional. And was able to accomplish getting me locked into a reasonable payment plan. I highly recommend this company.Their team was very helpful. The team I worke... See more

Company replied

Rated 5 out of 5 stars

Our experience was successful. The whole team was very helpful and responded back asap. They kept us informed during the process. Our case was successfully because of a team that was committed, consis... See more

Company replied


Company details

  1. Tax Advisor
  2. Accounting Firm
  3. Financial Consultant

Written by the company

Tax Defense Network is a well-established tax resolution company that specializes in finding affordable solutions for state and federal tax problems. We are dedicated to helping our clients resolve their tax debt issues by providing exceptional customer service and transparent, affordable pricing. Our team of licensed tax professionals includes tax analysts, certified public accountants, enrolled agents, and tax attorneys. Since 2007, we’ve helped thousands of clients with setting up IRS payment plans, removing tax liens and levies, resolving back taxes, and filing late tax returns. To date, we have consulted on more than $18 billion in tax debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

599 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Celynda did a great job with my deliquent taxes.

Celynda did a great job with my very deliquent tax situation. She was very helpful and professional and brought my tax situation to a very satisfying close.

September 9, 2025
Unprompted review
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Reply from Tax Defense Network

We truly appreciate this stellar rating for our Tax Defense Network team. It's been a pleasure working with you to address your tax matters!

Rated 5 out of 5 stars

I am fine with the way the Tax Defense…

I am fine with the way the Tax Defense team helped me with my tax issue. I would recommend them to any one.

September 29, 2025
Unprompted review
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Reply from Tax Defense Network

Thank you for this incredible rating of our Tax Defense Network team and services. It's been a pleasure working with you!

Rated 5 out of 5 stars

Great experience

she explained my case thoroughly and we were in constant contact giving me update. I appreciate it all the health during this difficult time.

October 1, 2025
Unprompted review
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Reply from Tax Defense Network

We are thrilled to hear of your positive experience with our Tax Defense Network team. Thank you for your business and this incredible review!

Rated 5 out of 5 stars

Great Consultation

The resolution consultant Marlene that i spoke with today was very informative and made me feel very comfortable with the process of getting my tax relief started. My nerves were really bad before I made the call and after speaking with her and getting my paperwork done I felt like I was in good hands. I will highly recommend Tax Defense Network to my friends and family. Thank you for helping me take the weight off my shoulders.

September 29, 2025
Unprompted review
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Reply from Tax Defense Network

We are thrilled to hear of your positive experience with our Tax Defense Network team. Thank you for your business and this incredible review!

Rated 5 out of 5 stars

Craig Hudson at Tax Defense Network did…

Craig Hudson at Tax Defense Network did an amazing job helping us take care of our tax matters. He explained everything as we went along, ensuring that we understood the process.

September 26, 2025
Unprompted review
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Reply from Tax Defense Network

We're happy to have provided you with such a stellar experience. Thank you for trusting our Tax Defense Network team with your tax concerns!

Rated 5 out of 5 stars

Responsiveness

Responsiveness, knowledgeable, and competent!

September 26, 2025
Unprompted review
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Reply from Tax Defense Network

We're happy to know our team provided you with such a reassuring and positive experience. It's been a pleasure working with you!

Rated 5 out of 5 stars

Jametria

Jametria. She was amazing and efficient.

August 7, 2025
Unprompted review
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Reply from Tax Defense Network

We're happy to know we've left such a positive impression on you. Thank you for choosing Tax Defense Network to assist you with your tax matters!

Rated 5 out of 5 stars

The staff are friendly and very…

The staff are friendly and very informational.

September 24, 2025
Unprompted review
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Reply from Tax Defense Network

We appreciate you taking a moment to rate our team and services. Thank you for choosing Tax Defense Network to assist you with your tax concerns!

Rated 5 out of 5 stars

Great company

Great firm easy to work with!

September 24, 2025
Unprompted review
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Reply from Tax Defense Network

We are happy to hear our team made this a positive and reassuring experience for you! Thank you for your kind words and this stellar review.

Rated 5 out of 5 stars

Aruna

Aruna, made the experience very easy

September 19, 2025
Unprompted review
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Reply from Tax Defense Network

We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

Rated 5 out of 5 stars

Everyone was so helpful and they were…

Everyone was so helpful and they were able to get me a great payment plan that I could afford.

September 19, 2025
Unprompted review
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Reply from Tax Defense Network

We're happy to have been your choice of tax resolution specialists. Thank you for your business and this stellar rating for our Tax Defense Network team!

Rated 5 out of 5 stars

Communication

September 19, 2025
Unprompted review
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Reply from Tax Defense Network

We appreciate you taking a moment to rate our team and services. Thank you for choosing Tax Defense Network to assist you with your tax concerns!

Rated 5 out of 5 stars

They explained what I was doing wrong…

They explained what I was doing wrong with the taxes over the years to show why I owed anything. I was also taught how to not make the same mistake again.

September 18, 2025
Unprompted review
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Reply from Tax Defense Network

We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

Rated 5 out of 5 stars

It was excellent

It was excellent, very well communications n advised my questions and resolved

September 17, 2025
Unprompted review
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Reply from Tax Defense Network

We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

Rated 5 out of 5 stars

They helped me file and get on a…

They helped me file and get on a payment plan with the IRS after I haven't filed for 5 years. In the beginning I was anxious and just wanted to get everything over and done with but these things take time and I was told to just trust the process. It can feel intimidating in the beginning especially when the IRS starts mailing you lettets but just trust the process and your agents working for you. Highly recommended

September 16, 2025
Unprompted review
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Reply from Tax Defense Network

It's always a pleasure to hear we've earned our client's recommendation. Thank you for your business and for choosing our team to assist you with your tax matters!

Rated 5 out of 5 stars

Everything was fast Fast results

Everything was fast , simple to understand and they dealt with the IRS on my behalf very professional.

September 8, 2025
Unprompted review
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Reply from Tax Defense Network

We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

Rated 5 out of 5 stars

Appreciation for Your Outstanding…


Appreciation for Your Outstanding Services

Dear Veronica S.,

I am writing to express my gratitude for the additional services you provided. Your promptness and thoroughness in completing this service are greatly appreciated. Both you and Tax Defense Network have once again exceeded my expectations.

I look forward to working with you again next year when I submit my tax forms.

Thank you again.

Patricia J.

August 22, 2025
Unprompted review
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Reply from Tax Defense Network

We are happy to hear our team made this a positive and reassuring experience for you! Thank you for your kind words and this stellar review.

Rated 5 out of 5 stars

SJ's 2025 tax resolution journey w/Tax Defense

The OUTSTANDING Service Journey with Tax Defense Resolution TEAM. Our Journey began
July 19, 2024 which lasted over a year and completed most recently August 2025.

The Tax Professional assigned to my case was Kristina Plisik. The issue was my 2020 taxes and the IRS was consistently charging me heavy heavy fees and penalties.

Kristina, wasted no time. She requested my 2020 documents and filed an amended tax return on my behalf. In 2020 my return was a joint return for my husband and I..who died 2022.
Upon following her instructions and providing all requested documentation the process began.

The initial process consisted with the initial supporting tax representative repeatedly stating that the documents sent were not received. Sent via mail as requested, even sent certified. The response was documents not received. More than 4 times the documents were faxed to a number the represented tax personnel provided and each time the response was “documents were not received”.

Kristina, remained professional. She communicated with the IRS via the policies and procedures of the IRS and the Tax Defense corporation. Through the entire journey Kristina kept me apprised of each step and the results after each step in the process. When I had questions she immediately provided me with responses in layman terms. While traversing up the IRS procedural levels Kristina remained the consummate, committed, professional. At each level if she believed her administrators should be informed or she required their support she proceeded accordingly.

During the entire process I was relaxed, because I truly believed I had a person I trusted in my corner. Yes, I still had fees and penalties but instead of over $36,000 and steadily rising it was $8,000...and most importantly the fees quoted me initially by Tax Defense to resolve my issue did NOT change.

Would I recommend Tax Defense to assist in your tax resolution journey?? I sincerely and wholeheartedly state YES!!!

August 19, 2025
Unprompted review
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Reply from Tax Defense Network

It's always a pleasure to hear we've earned our client's recommendation. Thank you for your business and for choosing our team to assist you with your tax matters!

Rated 5 out of 5 stars

022 was the start of a rough few years

022 was the start of a rough few years. Before this, I’d like to consider myself a very responsible individual who always file taxes on time paid any taxes owed. That year I was blindsided by some life events, I sold a home, filed taxes, and owed a tidy sum and I didn’t have the money to pay it and it just kind of snowballed from there. Come 2025 life is much better. I needed to get control of back taxes, while there was no leans against my home or income, it was weighing heavy on me. I contacted Tax Defense I was set up with Connie Richardson. She was helpful beyond words in every step to get this rectified. The best thing is I felt zero judgment from her. She just kept telling me we’ll get this taken care of. She made it almost effortless. If anyone is feeling under pressure, the weight of what’s gonna happen contact them they will help they will make your nights easier.

Kerry Williams

August 11, 2025
Unprompted review
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Reply from Tax Defense Network

We're happy to know our team provided you with such a reassuring and positive experience. It's been a pleasure working with you!

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