Taxi Finder Reviews 

145
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Phoned taxi. Advised they would send one ASAP. After 45 minutes no taxi arrived Went on site Message saying taxi on way Friend waited outside Received message saying taxi outside Friend ad... See more

Rated 1 out of 5 stars

Car booked 4 days prior and several email confirms - all looked good. Then didn't show up at Dubai hotel and phone number provided was not answering. So had no choice than flag taxi from hotel which... See more

Company replied

Rated 1 out of 5 stars

I completed the booking request accurately however, Taxi-Finder posted the wrong starting point so, I received offers that are of no use at all. I tried on 3 separate occasions to use the 'chat on-li... See more

Company replied

Rated 4 out of 5 stars

I received several quotes by e mail quickly following logging my journey requirements, both inbound & outbound. All were competitive. Only thing I'd fault on is I notice company I booked with,... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Taxi-finder.com is a free transport service provider for travellers and your partner for organizing your trips. We are Europe’s largest community of taxis, business vehicles, luxury buses and limousines. We have the vehicle which fits your needs! Taxi-finder.com is present in 18 countries and 500 cities around the world. Our team is here to select the most trustworthy and cheapest transport companies for you.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

145 reviews

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1.7

All reviews

(145)

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Rated 5 out of 5 stars

Fast Response

We were pleased to received a quote within one day - and feel it's reasonable too!

March 8, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Pamela,


Thank you for your superb review, we are delighted to see that you are satisfied with our service and that we were able to help you in a timely and affordable manner.

We hope to be able to help you again soon.


Regards


Taxi-finder's Team

Rated 1 out of 5 stars

Very disappointed

Requested a quote 15 days ago. Although I received a confirmation email that same day, I have heard nothing since. I even spoke to an agent via the online chat service - they apologised and said I would get a response within 48 hours. That was last week. I don't hold much hope of at reply.
And yes, I did check my spam box.

February 24, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Tony,

We are disappointed too that no drivers’ company answered you. Did you try to chat again with the support after these 48 hours? Our support team is here for that, for helping you reaching our partner local transport companies when you have troubles doing it.
We take very seriously your feedback and the problem you’re talking about here. We will investigate on the reasons why you didn’t receive quotes.

We apologize for the troubles.


Best regards

Taxi-Finder’s Team

Rated 5 out of 5 stars

Did exactly what I needed

Found company by chance great service

February 22, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Jeff,

Thank you for the great feedback. We are super happy to see that you are satisfied with our service!! We hope to be able to help again.

Regards

Taxi-finder's Team

Rated 5 out of 5 stars

Prompt Service

Found Taxi-Finder site on Google and in no time got 2 quotes from taxi companies with reasonable prices. Still I haven't decided which one to use till I make my travelling arrangements, however, now I don't have to worry about finding transportation when I travel. I'm sure I'll be using this site agin.

February 17, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Naheda,

Thank you for the superb review, we are really happy to see that we could help you with your transport arrangements. Our aim is to facilitate transport and transfers, for people like you who are travelling around the globe at the best rates possible.

Regards

Taxi-finder’s Team

Rated 5 out of 5 stars

First class service

Found Taxi Finder on Google and very soon had quotes from two firms. The costs were the same, chose the one with the more impressive website and now have a good working relationship with them.
Thank you, Taxi Finder!

John Conway

February 13, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear John,

Thank you for the great feedback we’re delighted to see that you are satisfied with our service and that we were able to help you in a timely manner with your transfer. We hope to be able to help again.

Regards

Taxi-finder’s Team

Rated 5 out of 5 stars

Great Taxi Service

Two companies that came back with their quotes quickly. One was cheaper . Booked with them. Since had good contact and service.

February 10, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Tony,

Thank you for the great feedback. We are very pleased to see that you are satisfied with our service and that we were able to help you in an timely and affordable manner. We hope to be able to help again.

Regards

Taxi-finder’s Team

Rated 4 out of 5 stars

Taxi-Finder

We had 2 prompt responses, one of which we have booked. Much cheaper than we had found on internet search and the firm we booked seem very organised. We'll see how well it goes after the trip.

February 3, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Andrew,


Thank you for the excellent review. We are very happy that we could help you in a timely and affordable manner. We try to be as competitive as possible, we hope to be able to help you again on your next trip.


Regards


Taxi-finder’s Team

Rated 5 out of 5 stars

Soon sorted

Thank you for helping me out! Got a really good deal in a very short space of time. Couldn't ask for more

January 29, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Jan,

You are most welcome! Thank you for the great feedback. We are delighted to see that we could help you in a timely and affordable manner. We hope to be of help again soon.

Best Regards

Taxi-Finder's Team

Rated 1 out of 5 stars

Worthless service. Don't waste your time.

I was trying to get a cab through this service just to get to the Atlanta airport. I put my data in for a ride on the next day. Taxi-Finder sand me a confirmation email which said that I will get several emails from cab services. Long story short: I did not get a single email from a taxi service!! In the end I had to call a taxi directly to get to the airport. This makes the Taxi-Finder service completely worthless.

Bottom line: Don't waste your time!

January 25, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Christoph,


We are sorry that you were not happy with our service. Did you check your spam? It is possible that you didn't receive any quotes in Atlanta; we just opened this city and we have only a few partners here who have a lot of demands to answer. Also, the problem may have been that the deadline for your trip was too short, some drivers don’t have time to answer in time.

Keep in mind that our service is free and that our team does its best to assist you. Don’t hesitate to contact us via email or via chat when you don’t receive quotes. We can contact our partners to ask them what the problem is.

Best regards

Taxi-Finder's Team

Rated 4 out of 5 stars

Thanks for assistance

After my morning review I got two offers,one of which I have accepted. Thank you for your assistance. Next time I will undoubtedly use your company.

January 20, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Olga,

We are sorry that you are disappointed this time... Did you check your spams?

If it's not too late to answer your demand please send us an email at info@taxi-finder.com or send a private message on the facebook page of Taxi-Finder.com.

Our system is not automatized so you are sure to receive a personalized offer which fits your needs. This system has many advantages, but unfortunately one disadvantage: the counter-party may not answer or the answer mail can get lost.

Hope this answer will help you.

Best regards

Taxi-Finder's Team

Rated 4 out of 5 stars

Good service, very helpful

Received a selection of quotes and chose one within 48 Hours. Great relief when travelling on your own. Thank you very much!

January 16, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Chris,

Thank you for the great review. We are very happy that we could help you with your transfer and that your satisfied with our free service. We hope to be able to help you again on your next trip to make it as comfortable as possible :)

Regards

Taxi-finder’s Team

Rated 4 out of 5 stars

very quick to quote

Recieved 5 quotes within 24 hours,easy to use site.

January 15, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Wendy,

Thank you for the great feedback. We are very pleased to see that you are satisfied with our service and that we were able to help you in an efficient & timely manner. We hope to be able to help again.

Regards

Taxi-finder’s Team

Rated 5 out of 5 stars

Excellent response from 3 taxi companies

Three taxi companies responded within a day with quotes. Excellent service.

January 7, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Maureen,

Thank you for the excellent feedback! We are really happy to see that we were able to help you in a quick & efficient manner. We hope to be able to help again soon.

Regards

Taxi-finders Team

Rated 5 out of 5 stars

When all other options failed Taxi Finder found us a transfer

It took a little longer because of the Huge demand but eventually we were contacted by email by a company that could meet our requirements.

January 7, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Joyce,

Thank you very much for your superb review. We are pleased to have been able to help you with your transfer.

We try to work with various companies all around the world with different facilities so that we are able to meet everyone’s needs and requirements.

We hope to be able to help again.

Regards

Taxi-finders Team

Rated 5 out of 5 stars

Great tool for travelling

I went on vacation in Paris, and booked my transfer from CDG to the city center. It avoided me the stress of finding a solution at the airport. CDG is big, so it is convenient to know in advance that someone is waiting for you at the arrivals!!
Will defently use taxi-finder again!

January 5, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Mary-Jane,

Thanks you for your kind words we are delighted to see that you are satisfied with our service.

We hope to be able to help more people like you to enjoy a stress free transfer.

We hope here from you on your next trip.

Regards

Taxi-Finder’s Team

Rated 1 out of 5 stars

No help !

Was looking for a taxi from an airport in the uk, did not get one reply back with prices. So I would never use again, as it didn't work

January 2, 2015
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Terry,

Taxi-Finder's team is sorry to hear that you didn't receive any quotes... Our partners may have been very busy during the holiday period.
We always ask them to answer travelers even if the answer is negative; unfortunalty it still happens sometimes. Also, the problem may have been that the deadline for your trip was too short, and so the drivers didn't have time to answer in time.

You can ask for quotes on taxi-finder next time you will need a transfer. Our service is entirely free, so there are no risks! And we hope that next time you will be happy about our service. Don't hesitate sending an email to our after sale service team when you don't receive quotes. They will contact the drivers directly for you.

Best regards

Taxi-Finder's Team

Rated 5 out of 5 stars

Exellent services and having good experience.

I recommend this comapy since they answer to your needs in no time.

December 27, 2014
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Ibrahim,

Thank you very much for your recommendation. We are pleased to have been able to meet all your requirements & help you in a timely manner.

We are delighted to see that you are happy with our service. We look forward to hear from you in the future.

On behalf of the Taxi-finders team we wish you a Merry Christmas and a Happy New Year :)

Regards

Taxi-Finder’s Team

Rated 5 out of 5 stars

Easy traveling tool

Great website for easy and safe booking of an airport transfer!
I'm absolutly counting on using Taxi-Finder`s services again.

December 24, 2014
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Virginie,

Thank you very much for your great feedback. We are very happy to see that you were satisfied with our service.

We look forward to hearing from you in the future.

On behalf of the Taxi-finders team we wish you a Merry Christmas and a Happy New Year :)

Regards

Taxi-Finder’s Team

Rated 1 out of 5 stars

Was going to book a taxi with you - received no quotes !!

Had to book a hire car at the airport. I asked for quotes and received NONE.
Poor service guys.

December 23, 2014
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Helen,

We are sorry to hear that you didn’t receive quotes. We just opened Portsmouth and we have only one partner here for now. It is a small company… It is the reason why you didn’t receive quotes.
We hope that you will trust our service for another trip in another destination. Don’t forget that it is free and without any obligations. So, don’t hesitate to try again!

Merry Christmas & Happy New Year

Taxi-Finder's Team

Rated 5 out of 5 stars

Weeze to Dusseldorf Transfer

As a result of using this companies service I received three offers one of which I have accepted. Very pleased as spent ages trawling the internet trying to get a reasonably priced transfer without much luck. Would deffinately use again and recommend due to the one very reasonable offer that I recieved from one of the Taxi firms they found me. Thank you very much for your assistance.

December 10, 2014
Unprompted review
Taxi Finder logo

Reply from Taxi Finder

Dear Alison,

Thank you very much for your recommendation. We are delighted to have been able to help in a timely & affordable manner. We are pleased to see that you are happy with our service. We look forward to hearing from you in the future. On behalf of the Taxi-finders team we wish you a Merry Christmas and a Happy New Year :)

Regards

Taxi-Finder’s Team

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