While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Taxi Coventry is the leading taxi service in Coventry, UK, providing safe, reliable, and luxurious transportation for all your travel needs. Our modern fleet, featuring MPVs and Mercedes, ensures comfort for local trips, airport transfers, and business journeys. With professional drivers available 24/7, we guarantee punctuality without extra charges for weekends, holidays, or late-night rides. Book Online at www.taxicoventry.com or call 02477 620 620 to enjoy 10% off every ride.
111 New Union Street, CV1 2NT, Coventry, United Kingdom
3.9
13 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Specified on the phone the taxi was for a dog, person turned up and would only accept if he was a guide dog. Already waited 10 mins and the guy literally rolled up his window and left. Was told it would be another 15 mins from central. I've already been charged and no taxi. Fed up.
Taxi was well on time and the driver was polite and friendly.
Reply from Taxi Coventry
Hi Martin,
Your splendid five-star rating sparks joy! We deeply appreciate your kind words about our punctual and friendly driver, and your support fuels our team’s passion. Thanks so much, and we’re eager to drive you again!
Kind Regards
Marketing Team
The driver was lovely and friendly but the company ripped me off charging more because I'm in a wheelchair. I paid more than double the amount that a normal customer would pay, but I needed to book it because I had 2 important appointments to get to.
Reply from Taxi Coventry
Dear Katie,
We’re truly sorry to hear about your upsetting experience and appreciate you bringing this to our attention. Upon reviewing our records for May 22, 2025, we couldn’t find a booking under your name, you may have booked with another company & by mistake, got our company mixed up with the one you actually travelled with. Please email proof of your booking to bookings@taxicoventry.com, including details of which company you booked with, so we can clarify this for you. We kindly ask that you direct your review to the correct company, which we will help you do, once you verify more details, in regards to your booking. We’re waiting for your email & are here to assist you with any further questions & help needed.
Kind Regards
Marketing Team
Legend of a driver very quick and respectful
Reply from Taxi Coventry
Hi Connor,
Your fantastic five-star review thrills us! We’re so grateful for your praise for our quick and respectful driver, which motivates our team to keep shining. Thank you, and we look forward to your next ride!
Kind Regards
Marketing Team
Reply from Taxi Coventry
Hi George,
Your amazing five-star rating brings us cheer! Your kind feedback about our great driver truly energizes our team to excel. Thanks a lot, and we can’t wait to drive you again!
Kind Regards
Marketing Team
Reply from Taxi Coventry
Hi Marissa,
Your brilliant five-star review excites us! We truly value your comments about our timely and great experience, which fuel our team’s passion. Thanks so much, and we’re ready to serve you again!
Kind Regards
Marketing Team
Booked and driver arrived quickly and great customer service
Reply from Taxi Coventry
Hi Jack,
Your radiant five-star rating sparks joy! Your generous praise for our quick arrival and great customer service truly motivates our team to keep shining. Thank you, and we’re eager to drive you again!
Kind Regards
Marketing Team
Driver 17 arrived well before scheduled pick up, very grateful.
Reply from Taxi Coventry
Hi Isaac,
Your splendid five-star review thrills our hearts! We’re so grateful for your feedback about driver 17’s early arrival, which drives our team to excel. Thanks a lot, and we look forward to your next ride!
Kind Regards
Marketing Team
Reply from Taxi Coventry
Hi Tom,
Your fantastic five-star rating brings us joy! Your kind comments about our reliable and timely service truly energize our team to keep shining. Thank you, and we can’t wait to serve you again!
Kind Regards
Marketing Team
Reply from Taxi Coventry
Hi Aidan,
Your amazing five-star review excites us! We deeply appreciate your praise for our punctual service, which fuels our team’s passion. Thanks so much, and we’re ready to drive you again!
Kind Regards
Marketing Team
I had an outstanding experience with my taxi driver. The car was clean, comfortable, and well-maintained. He was punctual, polite, and drove safely throughout the journey. He even helped with my bags and made sure I got to my destination on time. Definitely one of the best rides I’ve had – highly recommend and will book again!
Reply from Taxi Coventry
Hi Chris,
Your radiant five-star rating delights our team! Your generous feedback about our clean, safe, and punctual ride with helpful service truly motivates our team to excel. Thank you, and we’re eager to drive you again!
Kind Regards
we got to our destination on time, driver number 7 was very lovely. absolutely love the sun roof, 10/10 would recommend. big up driver number 7
Reply from Taxi Coventry
Hi Ruby,
Your splendid five-star review brings us cheer! We’re so thankful for your praise for driver 7’s lovely service and the sunroof, which drives our team to keep shining. Thanks a lot, and we look forward to your next ride!
Kind Regards
Marketing Team
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
