I have now renewed for the third time with this Insurance company. When I was starting out New in private hire my Insurance quotes were really high and through an online forum I got their number and t... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Jenny was brilliant really helpful this was stress free so straightforward and easy and Jenny got me a great price too. I usually dread this every year as always majorly stressful and hard work but ca... See more
Company replied
I can’t recommend Ian Newey highly enough. From the first conversation, it was clear he knows the taxi insurance market inside out. He took the time to understand my situation and found me a policy... See more
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It’s a difficult time for self employed small businesses. Margins are tight and the future is uncertain. Costs are constantly increasing! Such a relief to have a dedicated broker fighting in you... See more
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Company details
About The Taxi Insurer
Information provided by various external sources
For taxi drivers, a taxi is much more than just a vehicle. It’s their livelihood. That’s why it deserves to be protected with specialist taxi insurance.
If you’ve been looking into options for insuring your taxi, you have probably seen that taxi insurance premiums are often quite high due to the nature of a taxi driver’s work. But we can help you find a taxi policy that matches your needs and budget.
It is important to note that different types of vehicles will require different policies. We can arrange taxi insurance in many different variants. We work with a panel of insurers who can provide you with insured only policies or named driver policies. You’ll have a broad array of choices in front of you depending on whether you are looking to buy an individual cover or insurance for your entire taxi fleet.
Contact info
1529 Stratford Road , B28 9JA, Hall Green , United Kingdom
- 01215062391
- ContactUs@insurancefactory.co.uk
- taxiinsurer.co.uk
4.9
Excellent
4K reviews
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Staff is professional and communicates well.
I had a great experience with this insurance company. The staff were friendly, professional, and very helpful throughout the entire process. They answered all of my questions clearly and made everything easy to understand. Their customer service was excellent, and they handled my requests quickly. I’m very happy with their service and would definitely recommend them to anyone looking for a reliable insurance company.
July 31, 2026
Reply from The Taxi Insurer
Thank you so much for taking the time to leave such a fantastic review!
We are absolutely delighted to hear about your great experience with our team. Your recommendation and kind words are greatly appreciated by everyone here.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
Amazing been with them years
July 29, 2026
Reply from The Taxi Insurer
Thank you so much for leaving us a review!
We’re really glad to hear you’ve been with us for years. Having your loyalty means the absolute world to us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to leave your feedback.
We're pleased to hear that you found our service helpful and easy to deal with. Providing a simple and supportive experience for our customers is very important to us, and we're delighted that we could assist you.
Thank you for choosing us, and we appreciate your kind comments.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ The Taxi Insurer.
Reply from The Taxi Insurer
Thank you so much for the kind words! We are glad we could help and provide you with a positive experience.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to leave a review.
We are delighted to know that our guidance provided a straightforward and seamless experience for you.If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for your kind review.
We're delighted to hear that you received great customer service. We pride ourselves on providing a friendly and helpful experience, and we appreciate you taking the time to share your feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Taxi Insurer
I had very good experience no problems…
I had very good experience no problems at all and this year i decided to take policy again with them because they are very helpful and understandable and extremely well I will recommend to everyone to chat with them and be a member of taxi insurer
July 20, 2026
Reply from The Taxi Insurer
Thank you so much for your wonderful 5 star review and for choosing to renew your policy with us this year. We're delighted to hear that you've had such a positive experience and that our team has been helpful, understanding, and able to support you when needed.
Your recommendation means a great deal to us, and we're grateful for your continued trust. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for taking the time to share your review!
We are delighted to hear that you found our service so professional.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
They went the extra mile to get my Taxi…
They went the extra mile to get my Taxi Insurance Cover sorted. Happy to give them 5 stars
June 11, 2026
Reply from The Taxi Insurer
Thank you so much for your fantastic 5-star review! We're delighted to hear that our team went the extra mile to help get your taxi insurance cover sorted. Providing great service and making the process as smooth as possible is always our goal. We really appreciate your kind words and your recommendation, and we look forward to helping you again in the future.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Taxi Insurer
Professional and honest service
Professional and honest service . Dedicated customer service team who are striving to assist customers with their queries.
July 21, 2026
Reply from The Taxi Insurer
Thank you so much for taking the time to share your review!
We are delighted to read your kind words about our customer service team.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
Great experience
Great experience, the agent was able to sell me good deal and happy with was was sold to me.
July 21, 2026
Reply from The Taxi Insurer
Thank you very much for your kind feedback. We're delighted to hear that you had a great experience and are happy with the deal our agent was able to provide.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for your great review! We're delighted to hear that you received quick and professional service. We appreciate your feedback and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ The Taxi Insurer.
Excellence service thank you
July 21, 2026
Reply from The Taxi Insurer
Thank you for your kind review! We're so pleased to hear you received excellent service. Your feedback is greatly appreciated, and we look forward to helping you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ The Taxi Insurer.
Very good customer service and very…
Very good customer service and very helpful and great price on taxi insurance I recommend I am very happy with their services
July 20, 2026
Reply from The Taxi Insurer
Thank you for your fantastic 5 star feedback! We're delighted to hear that you were happy with the customer service you received, found our team helpful, and were pleased with the price of your taxi insurance.
Your recommendation means a great deal to us, and we're grateful that you took the time to share your experience. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Taxi Insurer
Jenny was brilliant really helpful this…
Jenny was brilliant really helpful this was stress free so straightforward and easy and Jenny got me a great price too. I usually dread this every year as always majorly stressful and hard work but can’t believe how quick it was sorted and all in place.
July 17, 2026
Reply from The Taxi Insurer
Thank you for taking the time to leave your review.!
We're delighted to hear that Jenny was able to make the process stress-free, straightforward and easy for you.
It's great to know that Jenny provided helpful support and was able to find a great price for your insurance. We'll be sure to share your kind feedback with Jenny and the team.
Thank you for choosing us, and we're pleased we could make your renewal experience a positive one.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Taxi Insurer
I am happy to get a taxi insurance in a…
I am happy to get a taxi insurance in a very good price , I have got a very good customer service. I recommend the insurance factory for taxi insurance to drivers.
July 16, 2026
Reply from The Taxi Insurer
Thank you for sharing your feedback with us. We're delighted to hear that you received great support from our team and that you were pleased with the value and service provided for your taxi insurance. We really appreciate your recommendation and are always here to help whenever you need us. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Very honest
July 15, 2026
Reply from The Taxi Insurer
Thank you for sharing your feedback with us. We're pleased to hear that you value the service and approach provided by our team. We always aim to offer a clear and trustworthy experience for our customers. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Friendly staff
Excellent service, quick quotes with real people to speak to with good knowledge of products. I can’t thank the taxi insurer enough for their friendly service.
July 14, 2026
Reply from The Taxi Insurer
Thank you for taking the time to leave a review. We're delighted to hear you received such a positive experience and that our team was able to provide knowledgeable support along with a straightforward quotation process. It's wonderful to know our friendly customer service made such a great impression. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Excellent customer service.
July 17, 2026
Reply from The Taxi Insurer
Thank you so much for your excellent review!
We are absolutely delighted to hear that you experienced such great customer service from our team.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for your lovely feedback!
We are delighted to hear that you experienced fast and friendly service from our staff. Providing a quick and pleasant experience is exactly what we aim for, and it is wonderful to know our team delivered this for you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
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