I have now renewed for the third time with this Insurance company. When I was starting out New in private hire my Insurance quotes were really high and through an online forum I got their number and t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jenny was brilliant really helpful this was stress free so straightforward and easy and Jenny got me a great price too. I usually dread this every year as always majorly stressful and hard work but ca... See more
Company replied
I can’t recommend Ian Newey highly enough. From the first conversation, it was clear he knows the taxi insurance market inside out. He took the time to understand my situation and found me a policy... See more
Company replied
It’s a difficult time for self employed small businesses. Margins are tight and the future is uncertain. Costs are constantly increasing! Such a relief to have a dedicated broker fighting in you... See more
Company replied
Company details
About The Taxi Insurer
Information provided by various external sources
For taxi drivers, a taxi is much more than just a vehicle. It’s their livelihood. That’s why it deserves to be protected with specialist taxi insurance.
If you’ve been looking into options for insuring your taxi, you have probably seen that taxi insurance premiums are often quite high due to the nature of a taxi driver’s work. But we can help you find a taxi policy that matches your needs and budget.
It is important to note that different types of vehicles will require different policies. We can arrange taxi insurance in many different variants. We work with a panel of insurers who can provide you with insured only policies or named driver policies. You’ll have a broad array of choices in front of you depending on whether you are looking to buy an individual cover or insurance for your entire taxi fleet.
Contact info
1529 Stratford Road , B28 9JA, Hall Green , United Kingdom
- 01215062391
- ContactUs@insurancefactory.co.uk
- taxiinsurer.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really nice staff
Really nice staff. Explained everything to me very clearly. Really good price .I was looking around over 2 weeks and they found Really good price for me .Many Thanks
July 3, 2026
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback. We're delighted to hear that our team was able to clearly explain everything and find you a great price after your search.
If you need any further help or have questions in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
I'm very confident that this will be…
I'm very confident that this will be the first of many renewals with the Taxi Insurer, Amer Pervaiz is an expectional asset to the Taxi Insurer and works over and beyond to help me as a client and no doubt he does this for all of his clients, he is brillant in what he does and the experinece and knowldedge he has is second to none. Another year renewed, thank you so much for your support in the last year and moving forward.
July 2, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words and continued trust in us. We're delighted to hear that Amer Pervaiz has provided exceptional support and that you are confident in renewing your policy. Your satisfaction is our top priority, and we look forward to supporting you for many more years to come.
If you ever need any assistance, please don’t hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Fantastic service
Very helpful service and very efficient. They always look after their clients and find the best deals.
July 2, 2026
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service helpful and efficient, we always strive to look after our clients and find the best deals for them.
Should you need any further assistance with your policy or have any questions, please do not hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
This company listens to what I said and…
This company listened to what I said and did what I asked of them. Always polite and respectful
July 2, 2026
Reply from The Taxi Insurer
Thank you for your kind words and positive feedback. We're delighted to hear that our team listened to you and met your needs with politeness and respect.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Lovely customer service made it so easy…
Lovely customer service made it so easy to go through my options and provided easy choices.
June 29, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words! We're delighted to hear that our customer service made it easy for you to go through your options and provided clear choices. It's always our aim to make the process as smooth as possible for our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Indeed a great service by The Taxi…
Indeed a great service by The Taxi Insurer and Ashleigh have delivered a fantastic customer service. Delivering the results straight away. Best of all.
July 1, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words and positive feedback. We're delighted to hear that Ashleigh provided you with fantastic customer service and delivered results quickly. Your satisfaction means a lot to us.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your kind feedback. We're delighted to hear that your experience with was simple and clearly explained from start to finish. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Very reasonable price
Good service by the staff who dealt with me ,price matched with other quotes
June 26, 2026
Reply from The Taxi Insurer
Thank you for your kind words. We're delighted to hear that you had a positive experience with our staff and that we were able to match the price quotes for you. If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind words and for taking the time to share your positive experience. We're delighted to hear that you found our customer service excellent.
If there's anything else we can assist you with regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
They treated me very nicely and were…
They treated me very nicely and were extremely helpful. They were also able to give me a great quote.
June 23, 2026
Reply from The Taxi Insurer
Thank you very much for your kind words. We’re delighted to hear that you found our team helpful and that we could provide you with a great quote. We always strive to offer the best service to our customers.
If you have any further questions or need any assistance, please don’t hesitate to reach out.
Kind regards,
Chris @ Taxi Insurer
Competitive prices for taxi drivers
Brilliant customer service. Range of options and at good price.
June 23, 2026
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback! We're delighted to hear that you found our customer service brilliant and appreciated the range of options available at a good price.
If you ever need any further assistance with your policy or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ Taxi Insurer
Seamless process and good contact…
Seamless process and good contact process with a very good deal
June 25, 2026
Reply from The Taxi Insurer
Thank you very much for your kind feedback. We're delighted to hear that you found the process seamless and the contact excellent. It's great to know that we could provide you with a very good deal.
If you need any further assistance or have any questions, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind words about Kristy. We are delighted to hear that you had a positive experience. If there is anything else we can assist you with regarding your policy, please do not hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Paramount Service!
I got a cheaper quote from another broker but their representative Jenny was far beyond from a salesman who was trying to sell me their product. I wish I could say the same for a representative whose offer I refused even when it was cheaper. It's not all about money. Customers can tell if they are valued by representative. Would definitely recommend this broker.
June 23, 2026
Unprompted review
Reply from The Taxi Insurer
Thank you so much for sharing your experience with us. We're thrilled to hear that you felt valued and appreciated throughout your interaction, as we truly believe excellent service goes beyond just the price. Your kind words mean a lot to us, and we’ll be sure to pass your compliments along to the team. If you ever need any further assistance, please don’t hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Nice people to talk to straightforward…
Nice people to talk to straightforward did try to help to get it lower but good enough
June 23, 2026
Reply from The Taxi Insurer
Thank you for your feedback. We're pleased to hear that our team provided clear and helpful support throughout your experience. If there’s anything else we can assist you with regarding your policy, please feel free to get in touch.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for your positive feedback! We're pleased to hear you had a great experience with us. If you need any further support or assistance, feel free to get in touch anytime.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to provide a review and for rating us a 5* company.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you very much for your kind words. We're delighted to hear that you found our service very friendly and helpful, we always strive to provide the best possible experience for our customers.
If you have any further questions or need assistance with your policy, please do not hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Very good and highly exprince peoples…
Very good and highly exprince peoples are working there in ur compney
June 19, 2026
Reply from The Taxi Insurer
Thank you very much for your kind words. We're delighted to hear that you found our team to be experienced and helpful.
If there's anything else we can assist you with regarding your policy or any other matters, please don't hesitate to let us know.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your kind words! We're delighted to hear that you found our prices fair and were happy with our customer service. If you need any further assistance or have any questions about your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.