Taxijakt Reviews 

Booked a Taxi for 02:30 at Arlanda. I don´t want to search for a cab in the middle of the night after a long flight. When I came out to Taxi meeting point I recieved a text that my booking had been cancelled. Exactly what I wanted to avoid!! Uber got me a cab after a while - never again Taxijakt!!

Never go with taxijakt. Doesn't show up to decided time

Pre-paid ride never showed and absolutely no information about it to me as a passenger. (But money off course charged)
Webpage looks like something a school kid coded in the 90s.
Prices same or higher than regular taxi-companies.
Absolutely useless service with no benefit whatsoever.

Nice ride from Danderyd to Haninge. The driver arrived on time and drove very carefully, he helped me load and unload. I recommend Taxijakt, they are great and drive with safety in mind!

I orderd and paid for a taxi, it didnt arrive and nobody called or anything. I called the "24/7" support number about 7 times, no answer..

If you have an early flight from Arlanda I would suggest to avoid at all costs. There is high risk you will receive a message they don’t have a driver 10 min before you hoping to leave for the airport. I learned this the hard way.

I use Taxijakt every time when I travel to Sweden. Possibility to pre order is really comfortable option + best price.

Always in time, good price and nice staff 👍👍👍👍👍

I use Taxijakt every time when I'm in Stockholm. It's very easy to use and it's usually cheaper. Especially on trips to and from Arlanda.

Taxijakt was very useful when I travelled to Stockholm, where prices for everything are quite high - that was the cheapest taxi service I could find and also it fast and reliable. I could also make the pre-booking for my airport trip. Recommend!

I booked for Arlanda airport early morning. The driver arrived on time, and was really courteous. I booked using the website, found a better rate than any other taxi service, and it works smoothly!

You Don't like Taxi jakt ?

Go to another no one invite you
You just want very cheap prise
So I hope all negative people who speaking alot just shut up

We Love all
Show love and respect ..you well get back same.
Look to the driver as slave ..he well not respekt You

Katastrof!!! Till dig ***** på kundservice som börja skrika på mig, hur i helvete kunde du få jobb på kundservice?? Ring mig så kan jag, som kundservice chef lära upp dig på riktigt!!! Pinsamt.

Horrible ,worst experience ever.
Booking online, 2 mins after, driver calls says he ll arrive in 10 mins. Perfect l think tomyself, l have time to put my shoes n clothes on. Exactly ten mins after l lock my door and go downstairs, one floor down. I see no cab. I wait. I see l have a missed call, frm driver. I call back imediately only to hear voice machine say call can t be complete/ conected.
I call customer service, he says cab was there, waited 5 minutes.?!! Note, l live on first floor with my windows towards the road where supposedly cab is waitin. I explain that to customer s. whereon he interupts me to let me know that is impossible since they can locate the drivers and their route. Fair enough. I must have been both blinded and became a lier within 5 minutes . So, he says a new driver will be arriving in 5 mins and l agree to wait. 8 mins after l see a cab drive towards me, does not even look at me, drives by me n keeps driving. I call customer s again. Same rude dude answers. I explain to him what just gappen, where he answers annoyed that cab driver is 2,5 km away. ?!! I tell him ok, didn t you say 5 mins ? He raises his voice saying well first cab was there n you didn t show up, and goes on with a high rude totaly unprofessional tone, where on l have to interupt him to remind him lm the customer here, and keep your voice down, he says you are the customer, but, and from that moment l am not able to hear anything cause he is at this moment yelling, hus lungs out yes ,yelling!!!!!
I flip and start yelling back, telling him that l ve waited there for to long ,but he doesn t hear a wordsince he has dissapeared into the nasty rude world of unproffessionalism. Who the hell hired this *****, did he pay you to get hired?You must have been desperate!!!! So, l took the subway and was home within 20 mins. Thanx for saving me 200 bucks, and congrats for loosing yet another customer.

Don’t use. Taxis cancel at last minute. They never give a reason. Customer services aren’t even attached to Taxi company.

I prebooked a taxi to go from central Stockholm to Arlanda airport. The taxi arrived to pick me up half an hour late after having sent me a couple of ”I’ll be there in 5-10 minutes” -messages. At the airport even more time was lost when the driver’s card payment machine didn’t work and I had to rush in to the terminal to get cash from an ATM. I barely made it in time for the plane. I am obviously never going to use the service again.

Booked a taxi days in advance for the final leg of a very long 24 hr journey only to advised by them by SMS less than 30 mins before my train from the airport arrived that I had been rebooked to a different company but could claim back the difference by sending in receipts etc. This is not acceptable.

I was concerned after reading reviews, but I decided to give Taxijakt a go and I'm glad I did.
After reading the bad reviews, I sent an email to Taxijakt to ask for reassurance that I would not have to pay more than the price I had already paid for the booking. They said that this only happens when they have to use one of the bigger taxi companies because their regular drivers aren't available, and then you get the difference paid back afterwards. This is stated on their website.
I had booked the taxi to leave Gothenburg Landvetter Airport at 23.50, but my flight didn't land until 00.15 due to delays at Gatwick. However, the driver had been notified that the flight was late and he turned up to pick me up just as I walked into the arrivals hall.
Nice car, very friendly driver, nice comfortable and safe drive, altogether excellent service. I'll definitely use it again.

I booked this taxi for 7.10 for my colleagues in Stockholm. At 07.00 I checked the route on my phone from the link I was texted and it said it had been finished even though it had not even started! Then at 7.05 the driver called to say it was outside. I said he was early but nonetheless that I would get my colleagues to go outside. They were at the hotel door at 07.10am, the time of the booking, and the taxi had gone. My colleague called the driver who was incredibly rude to her and told her he had to get to a booking at 08.0am so had left early! The hotel had to get us another taxi making us late. Never using Taxijakt again!!!

Avoid this service unless you want to go insane dealing with their customer service. Pre-ordered a taxi to Arlanda for 370kr. Taxi turns up from Top Cab and he says it'll cost 535kr but I can contact customer service later on to get a refund for the price difference. I say no thanks, can't do that with the company card, and anyway too much work. He insists I speak on the phone with Top Cab customer service, I say I'm not interested, please just go, he refuses to accept it, I talk to Top Cab saying I'm not interested, the driver gets angry and keeps hassling me saying I'm going to miss my flight, etc. Finally he leaves, phew - stress.

So now I check, and Taxijakt says they have a car available, so I (very stupidly) order it. After 15 minutes he turns up and takes me to Arlanda. While on the way, I check my bank account, and Taxijakt has charged me 370kr twice! So I fill out the form in the app (exactly what I wanted to avoid from the start, but now I have no choice) with my email, phone number, order number, etc, and say that they need to refund the first trip. Get to Arlanda, and the driver asks me to pay 370kr. You've already been paid, I say. No, he says, you cancelled. So customer service has canceled the SECOND taxi, which I took, instead of the first taxi, which I didn't. So the driver calls customer service, explains the problem, they say they'll fix it. I grab my two bags and my hand luggage, head through the snow to the airport, and my phone starts ringing. I get inside the terminal, check my phone, it's Taxijakt who called. I call them back and get a recorded message saying you can't call them. So I check my messages, and reply to their last text message instead. I get a message saying you can't text them. So I go back into the app and fill out the form again: order number, phone number, email address, full description of the problem. I get a text asking me to fill out the form. So I do it again, I get the same text again.

This is just too hard. If you want to spend the rest of your life dealing with bait & switch, refund requests, and endless filling out forms to no avail, try Taxijakt. Otherwise just use Uber. They're light years ahead of these guys. It's been 3 weeks now, still haven't got a refund for the 370kr they incorrectly charged me.

Note also that they advertise online prices to Arlanda for 360kr even though the price is now 435kr. Taxi Solna is cheaper at 380kr and they actually turn up.

They confirmed the order and then just cancelled it a few minutes before the pick-up time. I was on my way to catch a flight and there was no time to find a new cab in such short notice in the area where I live. Outrageous.