I've never received such an inadequate level of customer service. If you complain the call handler makes it very clear they do not care. Taxi was late and turned a 10min journey into a 45min one. Exag... See more
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I booked a cab on 17/02/25, for 2 passengers with 4 suitcases and 1 hand luggage to Gatwick airport for £80 and we agreed on normal cab which is okay by me. To my surprise he asked me to pay in advanc... See more
The service was excellent. Both our drivers were very prompt and helpful. They were pleasant to chat with and our pickup driver was very patient as we were 45 minutes getting through customs. We ha... See more
Company replied
This company is the worst the drivers rip u off over charge to line their pockets wen u tell them u will make a complaint they tell you thats ok cos they no this company will fo nothing about it... See more
Company details
Written by the company
Capital Cars is the local and reliable taxi service in Walton, Hersham, Molesey, Hampton court, Shepperton and Sunbury. We Provide 100% Guaranteed on time Taxi service and accept all card payments. Get a free online quote and book online with us in just under 2min. We also provide the most reliable taxi service to and from all London Airport such as Heathrow, Gatwick, Luton, Stansted and London City Airport.
Contact info
43 Danesfield Close, KT12 3BP, Walton on Thames, United Kingdom
- 01932300311
- admin@taxiswaltononthames.com
- taxiswaltononthames.com
2.5
Poor
24 reviews
Hasn’t replied to negative reviews
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Very happy with service
Very happy with service. Arrived on time. Helpful with heavy luggage. Polite and courteous.
June 29, 2023
Unprompted review
Reply from Capital Cars
Hi,
Good to see your review. Thank you for 5 stars.
Always arrived on time and nice and…
Always arrived on time and nice and clean spacious cars. Driver helped with luggage and was courteous.
May 2, 2023
Unprompted review
Reply from Capital Cars
Hi,
Good to see your review and 5 stars.
Thank you for using Capital Cars.
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