TaxSlayer Pro Reviews 280

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

TaxSlayer is an excellent program to work with. I love it. I always encounter friendly representatives that are ready and willing to assist me in whatever problem I may be having. My problems alway... See more

Rated 4 out of 5 stars

Software is great but we can still do better, web-based software can save us time if we can do a direct input on 1040 rather than going step by step on forms. year comparison and tax bracket rate of 1... See more

Company replied

Rated 5 out of 5 stars

Been using Taxslayer pro since 2018. Prior to Taxslayer I was using ATX since the late 90’s they became to overpriced and I needed a more affordable tax prep software. I have been very happy with the... See more

Company replied

Rated 4 out of 5 stars

Your programers need to label the tax year being used, without having to download an individual client to determine what program year you are using. Many times i will have multiple tax years download... See more

Company replied

Company details

  1. Tax Preparation Service
  2. Tax Preparation Software

About TaxSlayer Pro

Written by the company

Prepare like a Pro TM

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TaxSlayer Pro has been a trusted name in tax prep since 1989. Our professional tax software is built by and for tax preparers, and includes everything you need to prepare, file, and transmit your clients' tax returns. TaxSlayer Pro customers enjoy features like the TaxesToGomobile app, integrated bank products, unlimited e-filing, and comprehensive support in both English and Spanish. Your clients depend on you. You depend on Pro.

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TRY IT FREE

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

280 reviews

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Rated 5 out of 5 stars

When I chose TaxSlayer Pro

When I chose TaxSlayer Pro, I was looking for a new tax preparation software and this was the simplest transition for myself and staff. The support staff is very helpful.

November 11, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Joshua, we are so glad you've been happy with the transition to TaxSlayer! We're looking forward to working with you for many years to come!

Rated 4 out of 5 stars

I would not choose any other software…

I would not choose any other software product. TaxSlayer Pro will never leave you hanging like those other nameless ones. Taxslayer Pro helps with all of your tax questions and if they can't find the answer, they know where to send you so that you can. Not to mention that they are so professional and friendly, they make you feel like you are part of the TaxSlayer family. TaxSlayer Pro is "The Best"!!!

November 7, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Sheila, we are so glad that you are pleased with our product and our support team! Thank you for being a part of our family. We look forward to working with you again this upcoming season and many more to come!

Rated 5 out of 5 stars

SMART CHOICE

Easy to use. Takes the headaches out of the process. Highly Efficient. I have been doing tax returns since 1977. I tested TaxSlayer software in 2009 and went first full year in 2010. I have been with them ever since. Why? In my opinion they are by far the best software company on the market. They offer user friendly forms & guides and have the "best" customer service I have ever experienced. Over the years I have used Arthur Andersen, Elf, TaxWise, and Intuit software. TaxSlayer Pro tops them all.

Looking forward to next years Filing Season!

JD Tax Service, Inc.
M.J. Dowdy ~ RTRP ~ Algonquin, IL

October 9, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi M.J., thank you for being a loyal TaxSlayer Pro customer since 2010! We are glad to know our program and customer service has been great. We are looking forward to another successful tax year with you and many more to come!

Rated 5 out of 5 stars

We are very satisfied.

We are very satisfied with Taxslayer Pro. My company has used them for 11 years.
Customer service is always helpful and they are there thru out the tax season.

September 18, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Elizabeth, we are grateful you're a part of our TaxSlayer family! Thank you for the great review. We can't wait to have another awesome tax season with you!

Rated 4 out of 5 stars

very professional in all areas

September 17, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Arno, we appreciate your review! Thank you for being a loyal TaxSlayer customer since the beginning! We look forward to working with you for many more years to come.

Rated 5 out of 5 stars

GREAT PROFESSIONAL KIND SERVICE

GREAT SERVICE ,TECHNICAL SUPPORT, FOR GREAT PRICE

September 16, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Maria, thank you so much for being a loyal TaxSlayer Pro customer! We pride ourselves on providing the best value and support in the professional tax preparation industry and are glad you agree. Thank you for your review!

Rated 5 out of 5 stars

exception program cost too much

September 14, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Emma, your experience is important to us. We want to help. Please call 706-868-0985 or send us an email to prosupport@taxslayerpro.com.

Rated 3 out of 5 stars

I am a tax preparer that has decided to…

I am a tax preparer that has decided to go on my own. So far, I am very pleased with my experience with TaxSlayer Pro, and, their follow-up on my cases when ever I found myself where it is difficult for me to
understand a particular status, or the client's tax situation does not make it easy for me to complete.

September 13, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Maria, thank you so much for your review! Our goal is to provide you with the tools, knowledge, and support you need to slay taxes quickly, easily, and confidently. If you have any questions, please call our customer service experts at 706-868-0985 or send an email to prosupport@taxslayerpro.com.

Rated 5 out of 5 stars

Our company has used Taxslayer from the…1996 to present

Our company has used Taxslayer from the time we first started our business in 1996. We have never been disappointed! Thanks for all you do!

September 11, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Donna, thank you for being a loyal TaxSlayer Pro customer for the past 23 years! We look forward to working with you for many more years to come!

Rated 5 out of 5 stars

I have used for the software for many…

I have used for the software for many years and the program is great and the support is on spot.

September 11, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Janet, thank you for being a loyal TaxSlayer Pro customer! We strive to provide you with all the tools, knowledge, and support you need to slay taxes quickly, easily, and confidently. We look forward to working with you for many years to come!

Rated 5 out of 5 stars

Great company

Great company, great customer service, always professional and friendly. If you’re talking to someone that can’t handle your problem there’s always someone nearby or will return your call.

September 11, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Mildred, we think YOU are great! Our goal is to provide you with the tools, knowledge, and support you need to slay taxes quickly, confidently, and easily. Thank you for being part of the TaxSlayer Pro family!

Rated 5 out of 5 stars

TAXSLAYER PRO IS AN EXCELLENT TAX…

TAXSLAYER PRO IS AN EXCELLENT TAX PREPARATION SOFTWARE. I HAVE NOT ENCOUNTERED PROBLEMS SINCE I HAVE BEEN USING IT.IT IS EASY TO USE AND THE CUSTOMER REPRESENTATIVE IS THE BEST.

September 11, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Victor, we think you are great! Our goal is to provide you with the tools, knowledge, and support you need to slay taxes quickly, easily, and confidently. Thank you for being part of the TaxSlayer Pro family!

Rated 3 out of 5 stars

Not totally satisfied

The support personnel was not very knowledgeable and done were not very friendly. I also had trouble with returns needing rejected but I was not notified auth an ack until the client's started calling to what wad going on. One of my business clients return was left hanging gettin march to a few days ago when I haf to retransmit before it would give me an acceptance ack. Then it finally showed it was accepted in march. I like a lot if the features but the software freezes up often.

September 11, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Laverne, it sounds like you did not have the typical TaxSlayer Pro experience. Your experience is important to us, and we want to help. Please call us at 706-868-0985 or email us at prosupport@taxslayerpro.com.

Rated 5 out of 5 stars

I have worked with TaxSlayer Pro for…

I have worked with TaxSlayer Pro software for several years. I have enjoyed the professionalism they have shown me. I look forward to many more years of dedicated service.

September 11, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Jonathan, thank you for being a loyal TaxSlayer Pro customer! We are excited you are part of our family and look forward to working with you for many years to come!

Rated 5 out of 5 stars

Always helpful and prompt

September 10, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Denise, thanks for the great review! We strive to provide the best value and service in the professional tax preparation industry and are so glad to hear that you've received the support you need to slay taxes quickly, easily, and confidently. Thanks for being part of the TaxSlayer Pro family!

Rated 5 out of 5 stars

I can count on Taxslayer Pro

I can count on Taxslayer Pro. I've been with the company since 2005. never had a problem and there staff are awesomely helpful when I needed help. I'm very loyal with the company.

September 10, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Arsenio, we appreciate you! Thank you for being a loyal customer for the past 14 years. We are so glad you're part of the TaxSlayer Pro family and look forward to working with you for many years to come!

Rated 5 out of 5 stars

best software and tech support ever!

September 10, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Anedra, we appreciate you! We are so glad you're part of the TaxSlayer Pro family and look forward to working with you again next season!

Rated 5 out of 5 stars

Knowledgeable tech support

Knowledgeable tech support, patient, and courteous.

September 10, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Lydia, thanks for being a loyal TaxSlayer Pro customer! We appreciate your review as we strive to provide the best value and service in the professional tax preparation industry. We look forward to working with you for many years to come!

Rated 5 out of 5 stars

I find the TaxSlayer program very…

I find the TaxSlayer program very preparer friendly and cost effective. Your support team is beyond compare. Although I will admit that I have had a couple of support people who weren't quite up to my standards, the problems I had finally got resolved and that is what is most important to me. l plan to stay with TaxSlayer until I retire from tax preparation, which according to my clients, I can never retire.

September 10, 2019
Unprompted review
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Reply from TaxSlayer Pro

Hi Peggy, we appreciate your review! We pride ourselves on providing excellent service and are glad you agree. We would love to talk to you more about your experience. Please call us at 706-868-0985 or email us at prosupport@taxslayerpro.com.

Rated 4 out of 5 stars

TaxSlayer Pro is one of the easiest

TaxSlayer Pro is one of the easiest programs to navigate with all the right options, I've been using it for 11 years and recommend it to most of my account friends, The tech support Team is also one of the best teams EVER.

September 10, 2019
Unprompted review
TaxSlayer Pro logo

Reply from TaxSlayer Pro

Hi Rocky, we appreciate you! Thank you for being a loyal TaxSlayer Pro for the past 11 years. We look forward to working with you for many more years to come!

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