Taxzap Reviews 

159
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We are so happy we moved to TaxZap. Having previously paid £750 for my tax return through an accountancy firm who didn't care and made countless mistakes it was a relief to do it myself and book in a... See more

Company replied

Rated 5 out of 5 stars

First Class Service. Submitted my details and within days I had a notification of Tax rebate. Tax refund paid into my Revolut Account within hours of submitting IBAN. Well done Taxzap, I cannot pr... See more

Company replied

Rated 5 out of 5 stars

I have used tax app services for 2 years in a row now and have been pleasantly suprised at how smooth the process was. Im a sole trader and often procrastinate my tax return and unorganised in prepara... See more

Company replied

Rated 5 out of 5 stars

Taxzap made my tax refund process extremely easy. It took less than 15 minutes to submit all of my required information. Within 10 days my return was submitted to hmrc and around 8 weeks later my refu... See more

Company details

  1. Tax Preparation Software
  2. Accounting Software Company
  3. Software Company

Written by the company

TaxZap is a tax preparation platform designed to eliminate the stress of UK self-assessment returns. Our mission is simple: make tax filing fast, affordable, and stress-free for everyone. We've transformed what used to be a dreaded annual task into a quick 10-15 minute process. Our tech-first platform allows you to file directly to HMRC without needing an accountant, though professional review is available if desired. Built with a clean, intuitive interface for the digital generation, TaxZaps delivers enterprise-grade accuracy with consumer-friendly simplicity at unbeatable value. Looking ahead, we're developing a native app specifically for Making Tax Digital for Income Tax, ensuring everyday users can seamlessly comply with HMRC's digital requirements without requiring tax professionals. This represents our continued commitment to democratising tax compliance through innovative technology. Whether you're a freelancer, contractor, or anyone completing self-assessment, TaxZaps removes the complexity and anxiety from tax returns. Our platform combines speed, simplicity, and direct HMRC integration to deliver a genuinely stress-free experience. Join thousands of satisfied users who've discovered the easier way to handle their UK tax obligations. Ready to zap the stress out of your taxes?


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

159 reviews

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No recent history of asking for reviews

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4.6

All reviews

(159)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very high fee for very little to do I…

Very high fee for very little to do I highly don’t recommend them and would highly recommend you do your own tax return as it dosnt require much effort to do just read up about it and you’ll have it done in no time

March 25, 2024
Unprompted review
Taxzap logo

Reply from Taxzap

Hi Mohammad,

We have the lowest fees in Ireland & the UK for the services we provide.

You also knew the price of our services when you signed up. We did not force you to use us. We are disappointed you felt the need to write such a damaging review without prior contacting us to discuss your concerns.

Conor
Co-Founder

Rated 5 out of 5 stars

Good communication, quick application

I didn't file my details correctly initially but when I did the team at taxzap got my application underway immediately and were prompt with responses to emails

March 22, 2024
Unprompted review
Taxzap logo

Reply from Taxzap

Thanks so much for the kind words Niall and for your email earlier. We really appreciate it. Have a lovely weekend and if you have any questions in the future please don't hesitate to get in touch. All the best, Conor.

Rated 5 out of 5 stars

I applied for tax back maybe 3 weeks…

I applied for tax back maybe 3 weeks ago and I totally forgot all about it, as you do. I received an email to say I was owed tax which I was surprised because other companies usually tell me I’m owed nothing, well with Taxzap I nearly got a weeks wages and to top it all off I received the refund into my account the following day. The only negative thing was the high fee they take but I understand they have to make a living! Thanks Taxzap for a great experience and for sorting out my tax.

February 27, 2024
Unprompted review
Rated 1 out of 5 stars

Brilliant service

Shamof a service, messing about, 2 weeks and had my answer no tax back, and it was WHAT I WAS TOLD TO expected FROM TAXZAP IS AA SHAM

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Received my TAX back into my bank within 10 days. Great communication and customer service. Would use it again. Thanks for your service!

February 6, 2024
Unprompted review

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