Taylors Tobacconists Reviews 5

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cigar Shop
  2. Tobacco Shop
  3. Tobacco Supplier

Written by the company

Taylors tobacconists is the UK Specialists for Cigars & Tobacco 30+ years experience “since1989” for Cuban Cigars, New World Cigars, Accessories, Tobacco for Hand rolling and Pipe smokers. We have the widest range of cigars and we guarantee each and every of our tobacco products. We give our customers: 1st class Service! 1st class Value for Money! 1st class quality!


Contact info

4.0

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top notch and welcoming cigar shop

After my utter disappointment of finding out that Arcadia Cigars Eastbourne was some sort of online scam, I drove and into Brighton.

I wanted to see this flagship of Arcadia Cigars down Bond Street. It was closed on a Thursday afternoon - wow. I continued walking along and was delighted to discover Taylor's Tobaconnists.

This was like Dr Who's Tardis when I entered, greeted by an elderly gentleman who had an Arsenal FC calendar positioned near the till.

He politely showed me to the walk-in humidor, which had plenty of regular production Cuban cigars but I was seeking regional edition Cubans.

He was delightful, and it was a lovely experience finding somewhere so welcoming with a good array of Cuban cigars. Top notch in every way.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I recently visited this shop to buy a…

I recently visited this shop to buy a gift of cigars and was absolutely blown away. The walk-in humidor is incredible – beautifully kept with a stunning selection. The older gentleman who assisted me was extremely knowledgeable, and the customer service overall was second to none.

Most importantly, the cigars themselves were in perfect condition – from Montecristo to Cohiba, the quality was outstanding. The whole ambience of the shop on Bond Street is elegant, welcoming, and truly a pleasure to experience.

I would highly, highly recommend this shop to any cigar lover (or anyone looking for a special gift). An absolutely incredible experience from start to finish.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience. I was buying cigars as a gift and had no idea what to buy. I found them to be very knowledgeable and friendly. Ordered from the website and was very pleased with the whole experience.

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

I don't receive my refund

I placed an order in November 2024 for about 370 pounds and got a refund for being out of stock and I waited a week to call them and they were just stressing the order had been refunded,So I had to wait, and after another week I called them again and they gave me the same answer, asking me to ask the bank, I asked the bank, the bank said it had not received their refund, I thought I would have to wait a long time, and over time I forgot about the refund, but today I suddenly remembered that more than 370 pounds is not a small amount, this store has a physical store. However, on their website, many goods can be added to the shopping cart and placed an order, and some can even be placed when they are out of stock, which is strange. In short, my experience is very bad

February 5, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look