Beautiful handbags with the softest leather. I love love love my new handbag that was delivered so quickly yesterday. Thank you Karen for your care, and attention. An error with my online order was p... See more
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I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area... See more
Company replied
I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat wit... See more
Company replied
After much deliberation of which bag I would buy and several visits back to Northern Ireland, and a few chats with the very helpful ladies in the shop, Agnes ( in plum) became my new friend. I love t... See more
Company replied
Company details
Written by the company
Luxury leather handbags • With a beautiful purpose • Designed in N Ireland • Hand-made in England tayloryates.com
Contact info
88 Main Street , BT57 8QD, Bushmills, United Kingdom
- customercare@tayloryates.com
- tayloryates.com
Staff very friendly and helpful
Staff very friendly and helpful. Defuser bit disappointing, scent does not last very long, after burning.
March 11, 2023
Reply from Taylor Yates
Hi Yvonne,
Thank you for taking the time to leave us a review. It was lovely to see you in the studio. Sorry to your lamp isn't working well for you. If you would like me give me a call, I can help you with some additional user information.
Kind regards
Nyree
genuine help
your web site wouldn't let me purchase online but contacting you by telephone was met with genuine help and efficiency.
March 22, 2023
Reply from Taylor Yates
Hi Ann,
Apologies about the technical fault with the website that day. We are so pleased we could get you sorted and Aine the best isn’t she.
Thank you for taking the time to leave us a review and your kind words.
Kind regards
Nyree
Welcoming smiles and beautiful ladies who love what they do.
Nyree a d all the girls are so welcoming and friendly. Really lovely shop with beautiful bags, clothes, perfume and more.
March 18, 2023
Reply from Taylor Yates
Hi Samantha,
Thank you for such a lovely review ☺️. Alway a pleasure to see you in studio.
Hopefully see you again soon
Kind regards
Nyree x
Beautiful shop with great story behind…
Beautiful shop with great story behind it - lovely, friendly staff
March 11, 2023
Reply from Taylor Yates
Hi Debbie,
Hope you are enjoying your purchase. Thank you for taking the time to leave us a review and your kind words. Hopefully see you again soon in the studio.
Kind regards
Nyree
Reply from Taylor Yates
Hi Angela,
Thank you for leaving a review and your very kind words. It was lovely to have helped you that day in the studio. Hopefully see you again soon
Kind regards
Nyree
Reply from Taylor Yates
Hi Elaine,
Thank you as always for your very kind words and support.
Hope you have a lovely weekend.
Kind regards
Nyree
Fantastic customer service
Fantastic customer service Nyree was so helpful and really good at showcasing the product range
March 4, 2023
Reply from Taylor Yates
Hi Helen,
It was a pleasure to have you both in the studio that day. Thank you for such a lovely review Helen and hope see you both again soon.
Kind Regards
Nyree
Member of staff was just lovely
Member of staff was just lovely. Helpful and friendly. Quality of leather exceptional.
February 27, 2023
Reply from Taylor Yates
Hi Rhonda,
Thank you for taking the time to leave a review and your lovely feedback on Aine.
Hopefully see you again soon
Kind Regards
Nyree
Really simple comms and personalised…
Really simple comms and personalised service. Beautiful products
February 21, 2023
Reply from Taylor Yates
Hi Victoria,
Thank you so much for leaving us a review and your kind words.
Chat to you soon
Kind Regards
Nyree
Excellent customer service
The Team at Taylor Yates are just excellent. With the uncertainty caused by postal strikes etc they went out of their way to ensure that their goods were delivered on time - even to the extent of hand delivering them.
December 20, 2022
Reply from Taylor Yates
Hi Nigel,
It was our pleasure and thank you for your kind words.
Thanks again
Kind regards
Nyree
An amazing quality handbag for my wife
The most amazing quality handbag made with the softest leather. The team at Taylor Yates are fantastic and so helpful. The whole ordering process online was straight forward with a great discount for my first order and was ready to be picked up at the shop as soon as they opened the next morning.
December 22, 2022
Reply from Taylor Yates
Hi Andrew,
So pleased to hear you were happy with are customer service and online experience with Taylor Yates. Thanks for taking the time to leave a review.
Thanks again
Kind regards Nyree
Fantastic customer service
Informative about product range , fantastic quality products
December 18, 2022
Reply from Taylor Yates
Hi David,
Thank you for taking the time to leave us a review and your kind words.
Kind regards Nyree
The customer service was wonderful
The customer service was wonderful. They were attentive, and the shipping was very quick to the states. I love my new purse, the quality is incredible. Even my husband comment how nice the style was. Phew he didn’t scold me for the purchase;)
December 17, 2022
Reply from Taylor Yates
Hi Amy,
So pleased to hear you are loving your Alice.
Thank you for your kind words and anything else we can do for you please just let us know.
Kind regards
Nyree
I left feeling enriched.
Wonderful connection with staff who understood my desires and sought to enhance my experience -which they definitely did.
November 25, 2022
Reply from Taylor Yates
Hi Claire,
Thank you so much for your lovely review and taking the time. Hopefully see you again soon in the studio.
Kind regards
Nyree
Customer service is fantastic
Customer service is fantastic. Friendly, warm and wonderful to converse with. We felt very welcome and are very happy with our purchase. The product information and background provided was very interesting and a very nice touch.
December 1, 2022
Reply from Taylor Yates
Hi Andrea,
Thank you for such a lovely review.
Hope we will see you in the studio before Christmas.
Kind regards
Nyree
The personal attention is lovely
The personal attention is lovely, as is the hoodie- soft, but thick material, nicely fitted
November 28, 2022
Reply from Taylor Yates
Hi Gillian,
Thank you so much for your lovely words and leaving us a review.
Kind regards
Nyree
Beautiful bag
Beautiful bag, gorgeous packaging and i'm sure my partner will be delighted when she receives it soon!
November 17, 2022
Reply from Taylor Yates
Hi Andy,
Thank you for your kind words and taking the time to leave us a review. Hope your partner loved her present
Kind regards
Nyree
I attended the Taylor Yates Collective…
I attended the Taylor Yates Collective event at Banana Block Belfast in aid of GLOW NI. It was a fun evening with well selected local makers and vendors.
October 13, 2022
Reply from Taylor Yates
Hi Oonagh,
Glad you enjoyed the Taylor Yates Collective. It really was such a great evening! Thank you for leaving a review and hopefully see you again soon.
Kind regards
Nyree
Excellent quality products
Excellent quality products, customer service and friendly professional staff. Very happy to support Taylor Yates, their partners and nominated charities
October 19, 2022
Reply from Taylor Yates
Hi Patrick,
Thank you for taking the time to leave us a review and your kind words.
Kind regards Nyree
Agnes a lovely bag first class love it thank you …
A beautiful bag lovely couloir soft great nice leather real class a superb bag really first class love zip inside and the colour green a perfect ace Thank you so much Taylor Yates ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
October 12, 2022
Reply from Taylor Yates
Hi Margaret,
Delighted you are so pleased with your Agnes!!
Thank you for your lovely words.
Kind regards
Nyree
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