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Tchibomode Reviews 

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TrustScore 3 out of 5

3.2

Software Company
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Company details

  1. Software Company
  2. Computer Software Store
  3. Software Vendor

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

Leider sehr enttäuschende Erfahrung

Leider sehr enttäuschende Erfahrung. Ich habe eine Jacke bestellt und stattdessen einen anderen Artikel erhalten. Nachdem ich den Händler darauf hingewiesen hatte, wurde mir keine unkomplizierte Lösung angeboten. Stattdessen sollte ich den falsch gelieferten Artikel auf eigene Kosten nach China zurücksenden. Die dafür anfallenden Versandkosten hätten bei etwa 48 € gelegen.

Besonders enttäuschend finde ich, dass ich als Kunde für eine Falschlieferung auch noch die Rücksendekosten tragen sollte. Eine angemessene und kundenfreundliche Lösung sieht für mich anders aus.

Am Ende musste ich den Fall über PayPal klären, wo mir der vollständige Kaufpreis erstattet wurde.

Für mich bleibt daher leider ein sehr negativer Eindruck von der Abwicklung und vom Kundenservice.

September 10, 2026
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