Very flexible in service
Ordered a boiler that was supposed to be delivered in 2 days but because the driver on the day of order was going to my area, they called and asked if I wouldn't mind instant delivery. Great!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered a boiler that was supposed to be delivered in 2 days but because the driver on the day of order was going to my area, they called and asked if I wouldn't mind instant delivery. Great!
saved having to go to plumbers merchants twice - once to order and once to collect and price was fair - not the cheapest I found but the customer service was the clincher when I had a query about the tap I wanted to purchase.One day late on delivery but not due to TDonline but the manufacturer who sends out the item on their behalf.TDOnline followed up the delay promptly and fed back to me within 30 minutes by phone. So satisfied and will consider them again for similar purchases
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.