My invoice for an item I wanted to order went from free shipping to $160 for shipping - more than half of the cost of what I wanted to buy, because I live in the capital of the Yukon - I cancelled my... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The on process for ordering was straight forward, however I had issues paying with my visa, which appeared to be on the website. Not sure if this was do to volume orders. Called customer service who... See more
Company replied
Communication could have been a bit better, but overall ordering from TDot Performance was a good experience. This was my first order with TDot Performance and they did a very good job with fair prici... See more
Company replied
Didn't have the part I wanted in stock at the good price. Wanted to sell me basically the same thing same manufacturer for $150 more and offered 10% off... TDot reached out to me, and tried their... See more
Company replied
Company details
- #3 of 3 best companies in Auto Parts Store
Written by the company
TDot Performance is one of Canada's leading automotive aftermarket retailers and proud to be Canadian. With over 1 million products from over 250 of the world's top aftermarket brands, we have everything you need for your vehicle, including performance parts, exterior accessories, interior accessories, wheels & tires and more.
Contact info
Toronto, Canada
- 1-800-276-7566
- support@tdotperformance.ca
- tdotperformance.ca
3.9
Great
808 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Canadian Company
Canadian Company! With the high cost of importing goods from the USA it's great to have a Canadian option that carries many of the top brands! Customer service was great, buying expensive parts I had many questions and Tdot answered any question I had to help ensure I was buying the product I needed. Will definitely recommend and buy from again! Thanks again TDot!
January 9, 2026
Unprompted review
Reply from TDot Performance
Hi Donald, Thank you so much for the kind words! We're thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again soon!
Easy transaction and confirmation
January 8, 2026
Unprompted review
Reply from TDot Performance
Hi Brett, Thank you for the 5-star review! We're glad the transaction was smooth and easy for you. We appreciate your feedback!
Parts Unavailable Notification
No notification of part N/A with no expected date when it may be available again. Not told to me until I inquired about status of order.
January 3, 2026
Reply from TDot Performance
Hello Pete, Thank you for your review and I am sorry to hear about the issues on your order.
Please email me at patrickhamilton@tdotperformance.ca with your order details so that we can work together to find a potential solution for you.
Excellent commincation and part was…
Excellent commincation and part was exactly as described and worked perfectly
January 1, 2026
Reply from TDot Performance
Hi G, Thank you for the great feedback! We're so glad to hear the part worked perfectly for you. We really appreciate your kind words!
Had problems with order helped figure…
Had problems with order helped figure it out and got it shipped
-bradley
January 5, 2026
Unprompted review
Reply from TDot Performance
Thank you so much for the 5-star review! We're glad we could help resolve the issue and get your order to you. Appreciate your support!
TDot Performance has quickly become my…
TDot Performance has quickly become my go to supplier for my Audi Q3 to add power and upgrade stock parts. Exceptional customer service and shipping/parts guarantee. Would highly recommend this company for all your needs that they can fill
January 6, 2026
Unprompted review
Reply from TDot Performance
Hi Rion, Thank you so much for the amazing review! We’re thrilled to be your go-to for your Audi Q3 upgrades. We’ll always be here to help with anything you need! Appreciate your support and recommendation!
Easy order cancellation
Ordered some Tuxmats for my mom and then she told me she didn’t need them. No questions asked, Tdot cancelled my order and refunded me.
January 5, 2026
Reply from TDot Performance
Hi Jeff, Thank you for the great review! We're glad we could help make things easy for you. If you ever need anything else, feel free to reach out!
Reply from TDot Performance
Hello Adam, Glad to hear it was easy for you! Thanks for the feedback, and we’re happy you found what you needed. Hope to see you again soon!
Responsive and fair customer service
Responsive and fair customer service. Multiple purchases made and will continue to shop with TDot Performance.
January 1, 2026
Reply from TDot Performance
Hi Eric, Thanks so much for the awesome review! We're glad to hear you've had a great experience with us. We look forward to serving you again soon!
T dot performance is my go to place…
T dot performance is my go to place for parts and accessories for my truck they always have great deals and shipping is very fast ,today I got powerstop brakes with 30 % off
Thank you T dot performance .
January 3, 2026
Reply from TDot Performance
Hi John, Thanks for the amazing review! Glad you scored a great deal on those Powerstop brakes, and looking forward on our next purchase
Easy to shop in the website and always…
Easy to shop in the website and always have a great deal and discount coupon
January 3, 2026
Reply from TDot Performance
Hello Paul, Thanks for the awesome review! So glad you find shopping easy and love the deals and discounts!
Reply from TDot Performance
Hi Frederick, Thanks for the review! Super glad to hear it was easy to browse and find what you needed!
Ordering was easy and all information…
Ordering was easy and all information about the items were all described very good
January 2, 2026
Reply from TDot Performance
Hi Rocky, Thanks for the great review! Glad to hear ordering was easy and the item info was clear. Appreciate you taking the time to share!
Reply from TDot Performance
Hello Ken, Thanks for the great review! We're happy to hear you found it fast, easy, and a good value. We appreciate your feedback!
Been looking at this site has hard to…
Been looking at this site has hard to find stiff
January 1, 2026
Reply from TDot Performance
Hi Ralph,
Thank you for taking your time to give us your feedback. We look forward to serving you again.
Regards,
Patrick
It's the staff that made it so easy to…
It's the staff that made it so easy to deal with TDot Performance. I just keep going back because they have great products and even better communication. As soon as there was anything their Customer Service Professionals needed, they emailed me right away. A 6 Star would be good for TDot Performance.
December 30, 2025
Unprompted review
Reply from TDot Performance
Hi Bart,
Thank you for the wonderful feedback. Looking forward to your upcoming purchase.
Regards,
Patrick
I haven't received my order yet and…
I haven't received my order yet and how do I track it
January 1, 2026
Reply from TDot Performance
Hello Wayne,
Thank you for writing us a review. To answer your question, the tracking details will be sent to the email address on file once available. If you need further assistance, please don't hesitate to contact us.
Regards,
Patrick
Awful experience
Awful experience. Was never notified ahead of my order how long it would take, I was then told within 25 business days (already ridiculous) which is about 5 weeks, and even after this time passed still no update that it even shipped or anything! Completely absurd. Support is also useless and not knowledgeable/lazy to actually investigate alternatives and completely guessing.
December 30, 2025
Unprompted review
Reply from TDot Performance
Hi Traian,
I would like to sincerely apologize for the delay in your order. Upon checking, I'm showing that your order is delivered by UPS last December 31st. We appreciate your patience and understanding during this process. Your satisfaction is our top priority. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Thank you for bringing this to our attention, and I hope to restore your trust in our service.
Regards,
Patrick
Good auto parts site
Wide range of products, good selection of brands, helpful customer service.
December 30, 2025
Unprompted review
Reply from TDot Performance
Hi Mike,
I appreciate your comments. We're delighted to hear you had such a wonderful experience with us. We look forward to serving you again.
Regards,
Patrick
TDOT BAD EXPERIENCE
Recently purchased a set of 4 tires online from TDOT, order was processed and charged to credit card, days later message received tires not available and 800 number to call. After being transferred twice I was told not all products are available and no substitutions, all other sets cost more, they tell me this is stated in policy, I tell them it's false advertising and misleading as well as promt for 5% discount for subscribing to newsletter which only apply to certain brands also misleading as well as boxing day sale, again only certain brands, again misleading. Service rep also tries downplaying but out right lying, states repeatedly they are a small business which is not true, tdot is a large buisness that is a 3rd party seller. I strongly DO NO RECOMMEND. Do not waste your time as I did. Hope this helps. Goodluck.
December 30, 2025
Unprompted review
Reply from TDot Performance
Hi Trevor,
I am so sorry to hear that you had a bad experience with us. We acknowledged your concerns regarding the availability of the parts and the issue you've encountered regarding the application of the discount codes. I would appreciate the opportunity to work with you personally to address your concerns and find a solution that meets your needs. Please feel free to reach out to me at patrickhamilton@tdotperformance.ca, and we can work together to assist you promptly. Thank you for your understanding.
Regards,
Patrick
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