Teachable Reviews 1,060

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers find the platform easy to use for hosting courses and appreciate its flexibility in customization and tracking student progress. Some users highlight the platform's effectiveness in turning knowledge into professional online courses and its intuitive design. Additionally, some customers have experienced responsive and helpful support, with issues being resolved in a timely manner. However, a significant number of people were dissatisfied with the pricing, noting frequent and substantial increases that make the service expensive. Some reviewers also expressed frustration with customer service, citing slow response times, unhelpful interactions, and the lack of human chat support. The user experience and website functionality also received mixed feedback, with some reporting bugs, clunky interfaces, and a lack of design features or intuitive navigation.

What people talk about most

User experience

Consumers find the user experience to be ambiguous. Many reviewers appreciate the easy setup, clean... See more

Website

People report ambiguous experiences with the website. Many customers praise its user-friendliness, intuitive... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed significant... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise quick and... See more

Price

Clients share negative opinions on price, consistently expressing dissatisfaction with increasing costs and... See more

Based on these reviews

Rated 3 out of 5 stars

Teachable is a good place to host courses, but there are lots of bugs that have remained unresolved for years (buttons not working automatically on sales pages despite being setup correctly, courses... See more

Company replied

Rated 3 out of 5 stars

Customer service has become terrible. AI runaround. Edit: Mary did reach out to me 3 days after my initial request. Your customer service used to be one of the best things about the site. Please str... See more

Company replied

Rated 3 out of 5 stars

Your customer service is the worst I’ve experienced for a platform I pay this much for every month. There should be 24-hour chat support — waiting until the next day is unacceptable. I like muc... See more

Company replied

Rated 3 out of 5 stars

It's a nice and easy to use platform that does the job. But the recent price increase has made it quite expensive. There are also very few design features to make individual lessons pretty. PS: J... See more

Company replied


Company details

  1. Software Company

Written by the company

Create professional, beautiful online courses and coaching services with Teachable. Get everything you need to take your business to the next level with tools for independent entrepreneurs looking to turn their knowledge into income and share what they know.

Teachable: Online Courses and Coaching

Written by the company

Share what you know.™
Create online courses and coaching services. Transform your experience and know-how into a thriving knowledge business.

Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

During my trial period (now) I received…

During my trial period (now) I received an email saying I need verification and services were haulted. I completed the information. That has been 4 days ago. The trial period is only 7 days. I would have paid by now but without verification or knowing how you all will handle my account, why would I pay money? And I’m still waiting as of now… I wanted to market and grow. This has been awful

January 5, 2026
Teachable logo

Reply from Teachable

Hi Eileen, I’m sorry for the delay and uncertainty you’ve experienced during your trial. We’re looking into your account now. Someone from our team will reach out to you directly as soon as possible with more clarity and next steps.

Rated 5 out of 5 stars

its a great profecianal site with…

its a great profecianal site with everthing easy to understand an do.

January 11, 2026
Teachable logo

Reply from Teachable

Hi Richard, thank you for taking the time to share your feedback with us! We really appreciate you choosing to use our platform.

Rated 5 out of 5 stars

so far I feel I chose exactly the right…

so far I feel I chose exactly the right platform for my ideas. clear and supportive

January 1, 2026
Teachable logo

Reply from Teachable

Hi there, thank you so much for taking the time to share your feedback. We appreciate you choosing to use our platform!

Rated 5 out of 5 stars

Always get the right answer

Always get the right answer. I would however prefer a faster response from the "real" people reply. The AI response is fast, but does not always solve the problem, and the help desk takes too much time to respond.

January 8, 2026
Teachable logo

Reply from Teachable

Hello Wanjira, thank you for taking the time to share your feedback. We will be sure to pass it along to the appropriate teams so that we can continue to improve those resources. We appreciate you choosing to use our platform!

Rated 5 out of 5 stars

I love the Teachable platform A+…

I love the Teachable platform A+ response and clarity rating. I'm still building and Teachable is by my side. Thank you so much!!!

December 24, 2025
Teachable logo

Reply from Teachable

Hello! Thank you for taking the time to share your feedback with us! We really appreciate you choosing to use our platform.

Rated 1 out of 5 stars

for me it seemed like a rip-off.

for me it seemed like a rip-off.
you're only restricting me with 100 students. you're charging students more than the original price and you're still charging me 8% on transactions.
I am using Systeme.io now without all this greediness.

December 28, 2025
Teachable logo

Reply from Teachable

Hi there, I’m sorry for the frustration you experienced. It sounds like there may have been some confusion around how our paid plans work. We will reach out to you directly and I’ll be sure to pass your feedback along to our teams so we can continue improving how we explain these options. We’ll be in touch soon.

Rated 5 out of 5 stars

Easy setup

Easy setup, card payments, all you need. I recommend.

December 26, 2025
Teachable logo

Reply from Teachable

Hi there! Thank you for taking the time to share your feedback. We appreciate you choosing to use our platform!

Rated 1 out of 5 stars

Terrible experience

Terrible experience. Service stopped allowing anyone to purchase my program, I spent weeks trying to get in contact with someone, sent dozens of messages and after almost 2 months still have never had anyone get back to me. Had to cancel and close my course. Would never use again. High do not recommend.

January 2, 2026
Unprompted review
Teachable logo

Reply from Teachable

Hi RK, I'm sorry you've had to deal with this frustration and the experience we've delivered thus far. Could you email producthelp@teachable.com? We want to take a look at your account and see if we can help ASAP. - Mary

Rated 1 out of 5 stars

AI support not at all helpful

Now that they are using AI for support the service has gone down dramatically. Building a new site I had a number of questions and sometimes it took days to get answers from real tech people. They have also become very expensive. They have reduced the number of courses you can have in each tier, forcing you to pay for top dollar tier. May look for another platform.

December 22, 2025
Teachable logo

Reply from Teachable

Hi Jean, I am sorry for the delay you experienced with support. We are investigating this now and will reach out to you directly. We will also pass your feedback on our AI to the team so we can continue to improve that resource. We’ll be in touch soon.

Rated 2 out of 5 stars

The whole system kept locking up and…

The whole system kept locking up and didn't seem stable. Also, I managed to publish my course sales page, but I don't understand the URL for the page where my customers can sign up.
I am still waiting for an explanation why my srt file from Camtasia would not work as advertised on Teachable.

December 22, 2025
Teachable logo

Reply from Teachable

Hi Kathleen, thank you for taking the time to share this feedback. I’m sorry to hear you ran into issues. We’re reviewing this now so that we can provide clarity on the course page URL and what may have caused the SRT file to not upload as expected. We’ll reach out to you directly with more details, and will also share your feedback with the appropriate teams.

Rated 2 out of 5 stars

The interface is outdated and the…

The interface is outdated and the unsubscribe process is confusing.

December 20, 2025
Teachable logo

Reply from Teachable

Hi there, thanks for your feedback. We’re sorry to hear that the platform and unsubscribe process felt confusing. We’ll pass this feedback along to our product and support teams, and we’ll reach out directly to better understand your experience.

Rated 1 out of 5 stars

TEACHEABLE SCAM PROMO & FRAUD BILLING-STAY AWAY FROM THEM

I was drawn in by a Teachable promotion offering 1 month free + 3 months bonus. After completing payment, my account was automatically placed on the Growth Plan, even though I signed up for the Standard Plan.
The following month, I was billed USD 89 for the Growth Plan. I immediately downgraded to the Standard Plan at USD 29/month. The amount was successfully deducted from my debit card, yet Teachable claims the payment was declined. As a result, I’ve lost access to my account despite being charged.
This experience has been extremely frustrating. The promotion felt misleading, and the billing and access issues have not been handled transparently. Teachable appears efficient at collecting payments but slow and unresponsive when it comes to resolving errors and delivering what was paid for.
I’m sharing this as a caution to others—STAY AWAY FROM THIS COMPANY AT ALL COSTS!

December 27, 2025
Unprompted review
Teachable logo

Reply from Teachable

Hi there, I'm sorry you've had to deal with this frustration, and that's absolutely not how we want your experience at Teachable to go. Can you email producthelp@teachable.com about your issue and we will look into it ASAP. - Mary

Rated 5 out of 5 stars

Refunded after subscription mistake. Great communication!

Made a mistake and subscribed to this... was charged $89.99 but I was refunded very quickly when I got in touch with teachable customer service, communication was understanding and highly appreciated. For actual teachers wanting to build a site easily and get students to teach this would be w great site for you.

December 8, 2025
Teachable logo

Reply from Teachable

Hi Kerry, thank you so much for taking the time to share your feedback! We are glad we could help!

Rated 5 out of 5 stars

A Reliable Platform That Grows With You

I’ve been hosting my course Cracking the Code of Networking on Teachable for over five years, and my experience has been consistently positive. The platform offers solid features for course creators as well as a smooth learning experience for students. I’ve also appreciated how Teachable keeps evolving, regularly adding new options and improvements that make running and growing an online school easier over time.

December 22, 2025
Teachable logo

Reply from Teachable

Hi Charlotte, thank you sincerely for taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 5 out of 5 stars
Teachable logo

Reply from Teachable

Hi there Cristina, thank you very much for taking the time to share your feedback with us! We appreciate you choosing to use our platform.

Rated 3 out of 5 stars

We’ve had a very disappointing…

We’ve had a very disappointing experience with Teachable.

Due to a recent platform-level change, functionality that had worked for years suddenly stopped working. As a result, paying students lost access to the courses they had purchased, which directly affected ongoing classes and our business operations.

What made the situation much worse was the extremely slow and unclear communication from support. Days passed without concrete answers or solutions, while students were frustrated, some canceled their enrollment, and our brand reputation was being damaged.

This was not caused by a mistake on our side, but by changes introduced by the platform without adequate warning or proper migration support.

We are still hoping Teachable will contact us and take responsibility, provide a clear resolution, and help restore trust.
I’m happy to update this review if the issue is resolved promptly and appropriately.
---------------------------------------------
Update:
The issue has now been resolved and everything is working correctly again. I appreciate that the problem was finally fixed.

That said, the situation lasted almost two weeks, during which time my students were unable to properly access the courses they had paid for. This caused significant disruption to our classes and frustration among students.

I’m glad the platform is now functioning as expected, and I hope similar situations can be handled more quickly in the future to avoid such a strong impact on schools and their students.

December 19, 2025
Unprompted review
Teachable logo

Reply from Teachable

Thank you for sharing this. We understand how urgent it is when student access is impacted, and our priority is always getting things back on track as quickly as possible. We’ve identified what was causing the issue, and a member of our support team is already in touch with instructions to help you get everything working correctly!

-Victoria

Rated 1 out of 5 stars

Losing live chat is a poor change in…

Losing live chat is a poor change in practice. I have an technical issue with a program and cannot connect with a live agent to get a fix in place or for someone to even understand what the issue is. I've received one email and I've replied back several times with update on continue students having the same technical issue and I've received NO RESPONSE. I'm stuck. Students are frustrated.

December 11, 2025
Teachable logo

Reply from Teachable

Hey! I'm Kathleen, and I'm the product support manager.

I know my colleagues have been tackling the issue that you're having now in support, but I also wanted to reach out and offer to make time to discuss the general issues you have experience with our team. Feel free to send any feedback directly to me at kathleen.ross@teachable.com.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look