Teachable Reviews 1,060

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers find the platform easy to use for hosting courses and appreciate its flexibility in customization and tracking student progress. Some users highlight the platform's effectiveness in turning knowledge into professional online courses and its intuitive design. Additionally, some customers have experienced responsive and helpful support, with issues being resolved in a timely manner. However, a significant number of people were dissatisfied with the pricing, noting frequent and substantial increases that make the service expensive. Some reviewers also expressed frustration with customer service, citing slow response times, unhelpful interactions, and the lack of human chat support. The user experience and website functionality also received mixed feedback, with some reporting bugs, clunky interfaces, and a lack of design features or intuitive navigation.

What people talk about most

User experience

Consumers find the user experience to be ambiguous. Many reviewers appreciate the easy setup, clean... See more

Website

People report ambiguous experiences with the website. Many customers praise its user-friendliness, intuitive... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed significant... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise quick and... See more

Price

Clients share negative opinions on price, consistently expressing dissatisfaction with increasing costs and... See more

Based on these reviews

Rated 3 out of 5 stars

Teachable is a good place to host courses, but there are lots of bugs that have remained unresolved for years (buttons not working automatically on sales pages despite being setup correctly, courses... See more

Company replied

Rated 3 out of 5 stars

Customer service has become terrible. AI runaround. Edit: Mary did reach out to me 3 days after my initial request. Your customer service used to be one of the best things about the site. Please str... See more

Company replied

Rated 3 out of 5 stars

Your customer service is the worst I’ve experienced for a platform I pay this much for every month. There should be 24-hour chat support — waiting until the next day is unacceptable. I like muc... See more

Company replied

Rated 3 out of 5 stars

It's a nice and easy to use platform that does the job. But the recent price increase has made it quite expensive. There are also very few design features to make individual lessons pretty. PS: J... See more

Company replied


Company details

  1. Software Company

Written by the company

Create professional, beautiful online courses and coaching services with Teachable. Get everything you need to take your business to the next level with tools for independent entrepreneurs looking to turn their knowledge into income and share what they know.

Teachable: Online Courses and Coaching

Written by the company

Share what you know.™
Create online courses and coaching services. Transform your experience and know-how into a thriving knowledge business.

Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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Rated 5 out of 5 stars

User friendly

User friendly

November 27, 2025
Teachable logo

Reply from Teachable

Hi Sheka, thank you for taking the time to share your feedback with us! We appreciate you choosing to use our platform.

Rated 3 out of 5 stars

It's maybe to advanced form

It's maybe to advanced form, I'm finding it very hard to navigate. I've paid for a whole month at $89, which seemed kinda pricey, and now foe some reason I've paid for another. I still haven't managed to make 1 course or even start making sales.

November 1, 2025
Teachable logo

Reply from Teachable

Hi Megan, I am sorry that you're having trouble with the platform. Also, in regard to your billing issue, we are investigating this now and will reach out to you directly. We’ll be in touch soon.

Rated 5 out of 5 stars

I received the support I needed…

I received the support I needed immediately. Thank you!

November 27, 2025
Teachable logo

Reply from Teachable

Hi Tina, thank you so much for taking the time to share your feedback with us! We appreciate you choosing to use our platform.

Rated 5 out of 5 stars

I've used this teaching platform for…

I've used this teaching platform for one year now and it has been easy to use & my students enjoy it. The dashboard is very good and it has been very profitable.

October 1, 2025
Teachable logo

Reply from Teachable

Hi Matt, thank you for taking the time to share your feedback. We really appreciate you choosing to use our platform!

Rated 1 out of 5 stars

The worst customer service for paying 189/month

So far, the worst customer service I have ever encountered on similar websites. It just can't have any humans to reply to you. It's all AI agents give you a template reply now. I tried to contact them by message on the website and email, all went to Sunny (AI agent), and even though I requested to contact with human, still AI replied. That's the custom service you can expect, even though you paid $189/month. If you haven't uploaded any of your courses yet, please don't. Try another website.

November 24, 2025
Unprompted review
Teachable logo

Reply from Teachable

Hi Kwang, I'm sorry you've had to deal with this frustration, and that's absolutely not how we want your experience at Teachable to go. Can you email producthelp@teachable.com with more info about your issue and we will look into it ASAP. - Mary

Rated 2 out of 5 stars

Increasingly frustrated with Teachabke

Years ago I felt Teachable was an incredible product with awesome customer service and I was happy to pay for what it could do. In the past 2/3 years I have felt increasingly disappointed with the way their fees work. They add new features instead of polishing the ones that matter: Despite my loyalty. I’ve been disappointed with the slow and I would say “copy pasted from the knowledge base” customer support responses that can take up to 2 weeks to receive. It used to be “same day”. The disconnect between support and other departments is even reflected by the fact today they still invited me to leave a review on Trustpilot. I mean, why choose me to send the review request? The truth is I feel trapped! The alternatives such as LearnWorlds make the cost of switching high because I’m not able to migrate our courses elsewhere with ease. Every few months I spend time researching other options and look forward to the day I can break free.

November 14, 2025
Teachable logo

Reply from Teachable

Hi Shah, thank you for sharing this feedback. I’m really sorry for the delays and frustrations you’ve experienced with support and recent product changes. We are investigating this now and will reach out to you directly. We'll be in touch soon.

Rated 3 out of 5 stars

Okay but price increase not justified

The platform works but the suddenly increased prices and little marketing tools made me leave for a competitor.
A lot of features are not intuitive, there's a lot of room for improvement.

December 3, 2024
Teachable logo

Reply from Teachable

Hi Pauline, thanks so much for your feedback! We will reach out to you directly. We’ll be in touch soon.

Rated 1 out of 5 stars

I am unable to find the training videos…

I am unable to find the training videos for the pre-selling my course and just how to setup my landing page or just use Teachable in my account. There should be an area that

November 8, 2025
Teachable logo

Reply from Teachable

Hi there, I am sorry that you're having trouble finding resources! We'll be happy to point you in the right direction. You can access our Help Center here: https://support.teachable.com/en/collections/13696551-get-started. Please also feel free to reach out to Support for assistance!

Rated 5 out of 5 stars

User friendly

User friendly, results are looking great so far.

November 13, 2025
Teachable logo

Reply from Teachable

Thank you for taking the time to share your feedback. We appreciate you choosing to use our platform!

Rated 5 out of 5 stars

I am using Teachable since 2021 and I…

I am using Teachable since 2021 and I absolutely love it.
For a wile I was thinking to change platform as I am not utilizing the landing pages, but have them build outside the platform.

But then I thought. I have more then 2.000 students and nobody ever complained that they couldn’t enter the library or open a lesson or access a course.

Like no one!

There was no reason to change something that was working so well!

I will be here with my Video Courses for long time to come 😊

Thanks for making creator a space so efficient!

Sofia

November 18, 2025
Teachable logo

Reply from Teachable

Hello Sofia, thank you so much for taking the time to share your feedback! We appreciate you choosing to use our platform and are very glad to hear that you and your students are enjoying it!

Rated 1 out of 5 stars

A huge waste of valuable time with Sunny

I spent a lot of time with Sunny trusting that it was providing correct information only to learn that everything Sunny stated was incorrect, misleading ,and not doable. It is also frustrating to learn that teachable has so many limitations including but not limited to not being able to choose the curriculum on a sales page without restricting the entire curriculum. It appears every time I need to do something that should be simple it's not something teachable can provide despite all of the modern technology that exists today. And human customer service hours should be expanded.

November 16, 2025
Teachable logo

Reply from Teachable

Hi LD, thank you for sharing this feedback. I’m sorry for the experience you had with our AI assistant. Our team is reviewing this now, and we’ll reach out to you directly to follow up. We’ll also be passing your feedback to the appropriate teams so we can continue improving. We’ll be in touch soon.

Rated 5 out of 5 stars

Great service!

My question was answered quickly, and overall, the platform is really great!

November 18, 2025
Teachable logo

Reply from Teachable

Hi there, thank you for taking the time to share your feedback with us! We appreciate you choosing to use our platform.

Rated 5 out of 5 stars

So far a ckear and easy interface

So far a ckear and easy interface

November 18, 2025
Teachable logo

Reply from Teachable

Hi there, thank you very much for taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 1 out of 5 stars

its very poor site i think very bugs in…

its very poor site i think very bugs in this site

November 16, 2025
Unprompted review
Teachable logo

Reply from Teachable

Hi Ali, I'm sorry you've had to deal with this frustration, and that's absolutely not how we want your experience at Teachable to go. Can you email producthelp@teachable.com with more info about your issue and we will look into it ASAP. - Mary

Rated 1 out of 5 stars

Sneaky and dishonest

I have just deleted my school after a few years. They don't help you; in fact, their customer service is bogus. You can send as many messages as you want; they won't get replied to. The last straw was this year, when they decided to move me to a higher plan, with out my permission. I was not consulted or asked if I wanted it, Tehy were just ready to make a move on my bank account. Stay away from this platform. Do your research and read the thousands of horror stories, even on YouTube!

November 13, 2025
Teachable logo

Reply from Teachable

Hi there, we’re sorry to hear about your experience. Our team is reviewing this now, and we’ll be reaching out to you directly to follow up. We'll be in touch soon.

Rated 1 out of 5 stars

Can’t speak to live reps

Can’t speak to live reps, false advertisement everywhere

November 11, 2025
Teachable logo

Reply from Teachable

Hi there, thanks for your feedback! We will be happy to investigate this and will reach out to you directly. We’ll be in touch soon.

Rated 1 out of 5 stars

IMPOSSIBLE TO GET HELP

I had my course up Since August 2024. So far I have sold $450 worth of courses. 6 months later I only received $90 in payment TOTAL. Obviously something is wrong. It is IMPOSSIBLE to get help, chat or email.
This is the worst. I am considering moving back to my previous platform.

August 21, 2025
Teachable logo

Reply from Teachable

Hi there, I am sorry for the delay you experienced with support. We are investigating this now and will reach out to you directly. We’ll be in touch soon.

Rated 2 out of 5 stars

I’m trying to offload my information…

I’m trying to offload my information and no one is contacting me to support. Please do so. Otherwise the program is great

November 4, 2025
Teachable logo

Reply from Teachable

Hi Dr. Coburn, we are investigating this now and will reach out to you directly. We’ll be in touch soon!

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