Teachable Reviews 1,060

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers find the platform easy to use for hosting courses and appreciate its flexibility in customization and tracking student progress. Some users highlight the platform's effectiveness in turning knowledge into professional online courses and its intuitive design. Additionally, some customers have experienced responsive and helpful support, with issues being resolved in a timely manner. However, a significant number of people were dissatisfied with the pricing, noting frequent and substantial increases that make the service expensive. Some reviewers also expressed frustration with customer service, citing slow response times, unhelpful interactions, and the lack of human chat support. The user experience and website functionality also received mixed feedback, with some reporting bugs, clunky interfaces, and a lack of design features or intuitive navigation.

What people talk about most

User experience

Consumers find the user experience to be ambiguous. Many reviewers appreciate the easy setup, clean... See more

Website

People report ambiguous experiences with the website. Many customers praise its user-friendliness, intuitive... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed significant... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise quick and... See more

Price

Clients share negative opinions on price, consistently expressing dissatisfaction with increasing costs and... See more

Based on these reviews

Rated 3 out of 5 stars

Teachable is a good place to host courses, but there are lots of bugs that have remained unresolved for years (buttons not working automatically on sales pages despite being setup correctly, courses... See more

Company replied

Rated 3 out of 5 stars

Customer service has become terrible. AI runaround. Edit: Mary did reach out to me 3 days after my initial request. Your customer service used to be one of the best things about the site. Please str... See more

Company replied

Rated 3 out of 5 stars

Your customer service is the worst I’ve experienced for a platform I pay this much for every month. There should be 24-hour chat support — waiting until the next day is unacceptable. I like muc... See more

Company replied

Rated 3 out of 5 stars

It's a nice and easy to use platform that does the job. But the recent price increase has made it quite expensive. There are also very few design features to make individual lessons pretty. PS: J... See more

Company replied


Company details

  1. Software Company

Written by the company

Create professional, beautiful online courses and coaching services with Teachable. Get everything you need to take your business to the next level with tools for independent entrepreneurs looking to turn their knowledge into income and share what they know.

Teachable: Online Courses and Coaching

Written by the company

Share what you know.™
Create online courses and coaching services. Transform your experience and know-how into a thriving knowledge business.

Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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Rated 5 out of 5 stars

Very user friendly.

October 23, 2025
Teachable logo

Reply from Teachable

Hello Gigi, thank you for taking the time to share your feedback with us! We really appreciate you choosing to use our platform.

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate

October 22, 2025
Teachable logo

Reply from Teachable

Hi there, thanks so much for taking the time to share your feedback! We really appreciate you choosing to use our platform.

Rated 5 out of 5 stars

I was able to get step by step easy…

I was able to get step by step easy instructions for immediate help

October 22, 2025
Teachable logo

Reply from Teachable

Hello there, thank you very much for taking the time to share your feedback! We really appreciate you choosing to use our platform.

Rated 5 out of 5 stars

Excellent platform

Excellent platform
Good user interface as well as end customer products. Will consider purchasing subscription for our business needs

October 14, 2025
Teachable logo

Reply from Teachable

Hi Hugo, thank you for taking the time to share your feedback! We appreciate you considering our platform.

Rated 5 out of 5 stars

Excellent Customer Service

Mary was friendly, knowledgeable and solved my problem quickly. I appreciate the quick responses and definitive answers!

October 21, 2025
Teachable logo

Reply from Teachable

Hi Nicole, thank you so much for taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 2 out of 5 stars

We are displeased with the major…

We are displeased with the major increase in prices and we asked about protecting the PDFs thinking maybe that would make the new prices warranted but sadly not.

October 12, 2025
Teachable logo

Reply from Teachable

Hi there, thank you for sharing your feedback. We’re looking into your concerns about pricing and PDF protection and will reach out to you directly. We’ll be in touch soon.

Rated 5 out of 5 stars

Its so much easier than paying 4…

Its so much easier than paying 4 thousand to a person to do it thank you so much for this experience

October 17, 2025
Teachable logo

Reply from Teachable

Hi Mikka, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 1 out of 5 stars

They barred me from accessing my school…

They barred me from accessing my school after ditching the free plan without warning, but continued SELLING MY COURSES!! I asked what was going on and they actually said that the students won't be able to access the course anymore. A course that they paid for. And that I am supposed to handle the reimbursement myself -after barring me from accessing all areas of my school, including billing and all my material I uploaded. They're basically telling me if I ever want to access my stuff again, I'll have to pay a few hundred dollars for their paid plan. No warning, no mail, no nothing. How is this even allowed? There must be laws against such behaviour and I hope they get a big fat lawsuit from someone who can afford it. (Oh, also, in their bot-chat they promised to get back to me about this on Monday, since they don't work weekends - on an internet sales platform ...)

October 18, 2025
Unprompted review
Teachable logo

Reply from Teachable

Hi Frau B, I'm sorry you've had to deal with this frustration, and that's absolutely not how we want your experience at Teachable to go. Could you email producthelp@teachable.com? We want to take a look at your account and see if we can help ASAP. - Mary

Rated 1 out of 5 stars

Left Stranded by Teachable Customer Service

I’m honestly shocked at how poor the customer service is at Teachable. Despite reaching out multiple times, I’ve had no response. My entire online business runs on this platform, and the lack of support is leaving me stuck and considering alternatives.

Teachable, please get back to me — I urgently need help with my account so I can move forward with my business.

October 16, 2025
Unprompted review
Teachable logo

Reply from Teachable

Hi there, I'm sorry you've had to deal with this frustration and the experience we've delivered thus far. Could you email producthelp@teachable.com? We want to take a look at your account and see if we can help ASAP. - Mary

Rated 5 out of 5 stars

Great platform and easy to use it only…

Great platform and easy to use it only takes about 30 mins to get your website up and running with any course that your offering they have a very easy and secure payment processing system ensuring you get paid and will recommend to anyone I know.

April 30, 2025
Teachable logo

Reply from Teachable

Hi there, we really appreciate you taking the time to share your feedback! Thank you for choosing to use our platform.

Rated 4 out of 5 stars

Uploading content is quite easy

Uploading content is quite easy. It would be better if there were more flexibility over editing the appearance of sales pages etc - it can be clunky and frustrating

October 6, 2025
Teachable logo

Reply from Teachable

Hi Rebecca, thank you sincerely for taking the time to share your feedback! We appreciate you choosing to use the Teachable platform.

Rated 1 out of 5 stars

Choose another platform if you’re starting out now

We run a business with tens of thousands of customers and Teachable was a perfect start with the basic plan when we started (2019)

A few years later, they decided to more than triple the price of the basic plan with no added features.

Fair, hated it, but I can swallow that, once.

Then they want to schedule a call after we move on to a Growth Plan that includes “unlimited students” because of their “fair use” just because we collect payments outside Teachable.

Fair, we did the call, explain the situation, they advise to try Teachable payments but that would mess our checkout, accounting, data tracking and a lot of other stuff.

They raised the price again and we are that too.

Yesterday they bothered us again with their freaking fair use despite we having clarified our position and being perfectly inside their parameters.

Embarrassing business with one of the worse customer support ever.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

cool and excellent

cool and excellent

October 13, 2025
Teachable logo

Reply from Teachable

Hi there, thank you for taking the time to share your feedback with us! We really appreciate you choosing to use our platform.

Rated 5 out of 5 stars

Clear instructions.

Clear instructions.
Step by step examples of what not to do and step by step instructions on new techniques.

October 11, 2025
Teachable logo

Reply from Teachable

Hi Thomas, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 1 out of 5 stars

Disappointed Longtime Customer — Teachable No Longer Honors Its Promises

I’ve been a loyal Teachable customer for over six years and used to recommend the platform to many professionals. Unfortunately, the company’s customer service and integrity have declined dramatically.

In March, Teachable sent out an official email stating that they were doing away with reserves by the end of June 2025. Based on that announcement, I planned my business finances accordingly. It’s now October, and reserves are still being taken out.

I’ve reached out repeatedly to their finance, accounts, and general support departments, explaining that I urgently need access to these funds for my business. After more than a week, no response from anyone. It feels like I’m being ignored completely.

As a long-standing customer, this lack of communication and accountability is unacceptable. Teachable used to be transparent and responsive. Now, they’re sending out announcements they don’t follow through on and leaving customers without answers or access to their money.

Unless Teachable restores communication and honors its own promises, I will have to reconsider continuing my business with them. This experience has been extremely disappointing, especially from a platform I once trusted and supported.

October 7, 2025
Unprompted review
Teachable logo

Reply from Teachable

Hi Mar, I'm sorry you've had to deal with this frustration, and that's absolutely not how we want your experience at Teachable to go. Can you email producthelp@teachable.com with more info about your issue and we will look into it ASAP. - Mary

Rated 1 out of 5 stars

Money was deducted from my bank account…

Money was deducted from my bank account and I did not receive a subscription, bad

December 5, 2024
Teachable logo

Reply from Teachable

Hi there, I am sorry for the issue that you experienced. We are investigating this now and will reach out to you directly. We’ll be in touch soon!

Rated 5 out of 5 stars

Very excited to join with you

I’m very excited to join with you

October 8, 2025
Teachable logo

Reply from Teachable

Hello Amna, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform!

Rated 5 out of 5 stars

I followed the instruction and waiting…

I followed the instruction and waiting for student to check out the changes and with hopes this will solve the problem. Quick information so that I could process this fast for the student in my class

October 5, 2025
Teachable logo

Reply from Teachable

Hi Laura, thanks so much for taking the time to share your feedback! We appreciate you choosing to use our platform. If the student is still having trouble, please feel free to reach back out to Support and we'll be happy to continue to assist.

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