Pioneer Teamwear Reviews 53

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Dan and the team were simply excellent. Helped with design, made changes without hesitation when I made an error and were clear and consistent with delivery times, meaning I didn’t have the lad... See more

Rated 5 out of 5 stars

Pioneer were appointed as kit providers for our junior section and u21s side at the start of the season. The on-field and off-field items have been good quality; the pricing is very affordable and... See more

Rated 5 out of 5 stars

I have used pioneer for off field team wear this last year for my football team and the service and quality has been brilliant. Dan has been extremely helpful in everything he has done. Highly recom... See more

Rated 2 out of 5 stars

I have ordered from pioneer several times, and the design of the kit is usually very good but quality has been lacking especially in latest instance. I ordered a training shirt and shorts from them in... See more

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4.6

Excellent

TrustScore 4.5 out of 5

53 reviews

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No history of asking for reviews

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4.6

All reviews

(53)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Pioneering the way

Pioneers attention to detail specifically in customer service and quality of products was unmatched. The whole process of being a customer was handled excellently and professionally at all times. We will be contacting Pioneer again in the near future to discuss more products for our lacrosse team.

January 20, 2023
Unprompted review
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Reply from Pioneer Teamwear

Thanks for your positive feedback - glad we could help!

Rated 5 out of 5 stars

Pioneer goes the extra mile to make…

Pioneer goes the extra mile to make sure your orders are exactly what you want. My teams will always use Pioneer moving forward. Great prices, fast, reliable, and most importantly- high quality kit.

November 25, 2022
Unprompted review
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Reply from Pioneer Teamwear

Thanks for your kind words Zac - it was great working with you!

Rated 5 out of 5 stars

Fantastic customer experience

Fantastic customer experience from initial enquiries to finish product. The team at Pioneer went above and beyond to ensure our every need was met. We were kept informed at every step, samples were provided to ensure sizes were as expected.
Excellent from start to finish, couldn’t recommend these guys higher

March 26, 2023
Unprompted review
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Reply from Pioneer Teamwear

Hi Burgess,
Thanks for your review, very kind words. We loved working with you and are so happy you had a great experience.

Rated 5 out of 5 stars

Pioneer have smashed it!

We have used Pioneer for our club kit - they have been fab. Easy to set up, worked with us to get a range that suited our needs, really impressed with the quality of the clothing - would highly recommend! Cheadle (Kingsway) Tennis Club

March 3, 2023
Unprompted review
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Reply from Pioneer Teamwear

Hi Elaine, Thanks you for the nice review! We love working with you guys and will continue to provide you with our best service!

Rated 5 out of 5 stars

Very kind and patient, good quality as well!

Customer support is very good. They are kind and patient and have a great customer service. All products were good quality and they have a wide range of sustainable options. Definitely worth it!

October 13, 2022
Unprompted review
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Reply from Pioneer Teamwear

Hi Carlotte,
Thanks you very much for the review. We are glad we could help and are looking forward to working with you again soon!

Rated 5 out of 5 stars

Pioneer Teamwear - Great to Work With !

Our experience with Pioneer was very professional and seamless - Their service was excellent, their product knowledge was second to none and a big help to us and most of all our delivery was on time to meet our deadlines (which in the world of National Sports Teams / events / tours is very important)
Pioneer were a pleasure to work with and always at the end of a phone or email to answer our questions, we at British Lacrosse will definitely be using them again and we highly recommend them

June 22, 2022
Unprompted review
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Reply from Pioneer Teamwear

Thank you Ravi for your positive feedback - We love working with you and BL and are glad we have been of help!

Rated 5 out of 5 stars

Outstanding Service

Josh has provided outstanding service from start to finish and I can't recommend Pioneer highly enough. Josh's passion and commitment to customer service shines through and it's clear that he's the driving force behind Pioneer's success.

June 21, 2022
Unprompted review
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Reply from Pioneer Teamwear

Thanks Tom for your very kind review - Glad Josh has helped you and your organisation out.

Rated 5 out of 5 stars

Fantastic experience with Pioneer…

Fantastic experience with Pioneer Teamwear, dealt with Josh Hurry who fulfilled our golf trip order on fairly short notice. Worked through the design with us and provided a very professional full kit presentation for each design. Quality of the kit is great and will definitely be using again.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Would recommend

Staff member Josh Hurry was very efficient with replies and very helpful designing us new kit for our sports team multiple times throughout the year. Would highly recommend due to great communication and great quality kit.

April 9, 2022
Unprompted review
Rated 2 out of 5 stars

Terrible experience

Placed an order in October it came in January. Have contacted them about a missing item and have no heard back or received this item. Awful experience overall.

February 21, 2022
Unprompted review
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Reply from Pioneer Teamwear

Hi AB,

Thank you for your order and apologies about the delay you experienced with some of your items. Our suppliers are still experiencing issues with stock levels on some products at the moment. If you are yet to receive the missing item please feel free to get in contact with us again and I will look into this for you.

Rated 5 out of 5 stars

An excellent service from Pioneer

We've had an excellent service from Pioneer Teamwear with initial design of our lacrosse kits, amendment of proofs and sending out samples for sizing. We opted for a reversible kit which has home and away colours which is really high quality and durable. The colours are vibrant and lettering clear. We would have no hesitation to recommend Pioneer Teamwear.

February 11, 2022
Unprompted review
Rated 4 out of 5 stars

Very helpful friendly service.

Very helpful friendly service.
Only thing that stopped it being a 5 was delay in delivery, however this was not really Pioneers fault

November 19, 2021
Unprompted review
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Reply from Pioneer Teamwear

Hi Will,
Thanks for the kind review.
Unfortunately, the whole industry are experiencing stock delays due to COVID and the shipping container crisis which is preventing brands form bringing in product as quick as they normally do. However, glad we could offer you as good a service as possible.
We are looking forward to working with you for the next cricket season!
Many thanks

Rated 5 out of 5 stars

Sustainable, great service and speedy delivery!

I used Pioneer Teamwear for my junior sports club, and have had a fantastic experience with their speedy deliveries and quality apparel. We partnered with Pioneer because of their sustainable outlook on clothing, and have only had good experiences since doing so!

September 17, 2021
Unprompted review
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Reply from Pioneer Teamwear

Thanks Tom - It's been great working with you so far and look forward to building on our current relationship!

Rated 5 out of 5 stars

Responsive and easy to deal with

Creative, responsive with loads of ideas to help our online store. Orders are dispatched accurately and the quality is excellent

September 14, 2021
Unprompted review
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Reply from Pioneer Teamwear

Thanks - Has been a pleasure working with you!

Rated 4 out of 5 stars

Ordered 6 items of clothing

Ordered 6 items of clothing, all superb quality.
Son is really happy with all of his kit and only a few weeks until the next shop opens!!!!

September 12, 2021
Unprompted review
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Reply from Pioneer Teamwear

Thanks Heather! Glad you like the products.

Rated 5 out of 5 stars

Excellent customer service

It’s hard to fault the company. Great staff who are always quick to answers any queries, especially Josh who’s great. Have completed several bulk orders with Pioneer and each time I’ve been more than happy with what they provide. Great value for money with a wide range of products. Couldn’t recommend it more and I look forward to ordering from them more in the future:)

May 13, 2021
Unprompted review
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Reply from Pioneer Teamwear

Thanks for the great feedback Jake!

Rated 2 out of 5 stars

Disappointing delivery

I ordered the hoodie and fleece. The hoodie is great, but the fleece is poor quality and does not justify the price. The fit of the fleece feels like its 'one size fits all', it's very thin, and the zip is too fiddly and delicate. Overall, a little disappointed.

May 4, 2021
Unprompted review
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Reply from Pioneer Teamwear

Hi Ross,

Glad to hear that you are pleased with the hoodie.

With regards to the fleece we are sorry that this has disappointed you. This was described as a microfleece which makes it perfect for layering as it is slightly thinner than normal fleeces. Thanks for the feedback, we will take into account your comments when offering this product in the future.

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