TeaTime Bookshop Reviews 

978
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers consistently praise the products, particularly the books, which are often described as high quality, interesting, and well-chosen, frequently introducing them to new authors. Many people appreciate the thoughtful selection of accompanying items like tea, biscuits, coffee, and hot chocolate, enhancing the overall experience. Reviewers often highlight these subscriptions as excellent and well-received gifts for various occasions. However, some customers also noted receiving books that were duplicates, did not match the expected genre, or were not considered bestsellers as advertised. Additionally, a few people experienced issues with delivery, including damaged packaging or books, missing parcels, or unexpected delays.

What people talk about most

Product

People report positive experiences with product, often expressing satisfaction with the book selections and... See more

Subscription

Reviewers mention ambiguous feedback about subscription, with many expressing delight, especially when given... See more

Quality

Consumers find quality to be positive, with many reviewers praising the top quality of the books, often... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast and on-time deliveries,... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with some expressing satisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received two orders, the first one wasn't my type of thing and I couldn't get into it. The second I'm enjoying. However I've cancelled my subscription because they've removed the preloved option. Wh... See more

Rated 4 out of 5 stars

Great idea as gifts for those difficult people! Categories are varied but choose with care or you could end up with unsuitable quick airport buys. Can recommend the Politics,Sciences and Insights ca... See more

Rated 4 out of 5 stars

Arrived on time and the app is very useful as you know exactly where the driver is and when he will arrive. The book was in very good condition and enjoyed the tea flavours and biscuits I received w... See more

Company replied

Rated 5 out of 5 stars

Originally we purchased a year’s subscription as a birthday present for our English teacher daughter-in-law. She enjoyed the books which were of a wide mi. and her little daughter always looked forwar... See more


Company details

  1. Book Store
  2. Childrens Book Store
  3. Used Book Store

Written by the company

Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.


Contact info

4.2

Great

TrustScore 4 out of 5

978 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(978)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service!

Great books! I've received some of my favourite reads this year. The box I get is a mystery box includes a book, a bookmark, a bookish themed postcard, my favourite drinks and snack! Would make an ideal gift for someone as well ☺️

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

My first subscription

My first subscription - very happy with contents. Selected Vintage option as more likely to include something I hadn't already read and delighted with the book and biscuits. Thank you

June 29, 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed

I was really excited to find that they did genre specific subscriptions. I thought I would try the fantasy and sci-fi box as a one-off purchase before signing up for a yearly subscription which I am very glad I did as I will not be ordering from them anymore.
I received two books with one being the THIRD in a series (what is the point!) and the other having literally one review on Goodreads which was by the author themselves!
I was really excited for this concept and was looking forward to getting a surprise each month but it is not to be with this subscription service.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Received and now gifting

After receiving a boxset for Christmas I am
a fan of the concept. Who wouldn't love receiving a novel and a bottle of wine?!
I have now purchased a six month subscription for my goddaughter, making the most of the preloved selection.
I wax lyrical about this company and encourage everyone to try it!

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

I took out a subscription for my sister…

I took out a subscription for my sister who is an avid crime fiction reader. Every one has been excellent, she’s loved each book & the tea &biscuits that come with them are lovely. I went for the secondhand books option & all of them have been as good as new.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect children’s gift!

Super! My daughter absolutely loved getting books addressed to her through the post! Thoughtful choice of books and pitched really well for the age group.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Mum loved the gift

Mum loved the gift . I made a mistake with the address and Amy corrected it quickly for me. Great communication and apparently the biscuits are delicious too 😀

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I gifted a 6 month subscription to my…

I gifted a 6 month subscription to my daughter for her birthday. She has absolutely loved receiving her parcel every month. I chose her the 'Surprise Me' selection as she loves many different genres. Teatime Bookshop were super efficient and always kept us updated as to when the next parcel was on its way. The whole ordering process was very easy and simple. I will definitely be gifting a Teatime Bookshop subscription again.

May 13, 2025
Unprompted review
Rated 2 out of 5 stars

Bought the 3 month two new rom com…

Bought the 3 month two new rom com books as a subscription christmas gift for my mum. The kindly offered to delay the first book until 1st week in January. First book sent third week in January after chasing and I had to chase the next two months after that. To top it off, the one book was the second in a series so absolutely pointless and the others I saw in the Works as part of their 3 books for £7.50. This cost £50 for 6 books.
Waste of time.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Crime/Thriller subscription

I was gifted a three month subscription and loved receiving my parcel, discovering new authors, teas and biscuits! I was so impressed that I’ve set up a subscription for a family member, and I know she’ll love it. I had to make changes to despatch information and the sales staff couldn’t have been more helpful.

January 13, 2025
Rated 5 out of 5 stars

Very happy with my subscription

Easy website to use and my subscription was delivered quickly. The 2 books chosen seem a good selection for my romcom category and Mum was delighted with it (present for mother's day)

March 18, 2025
Rated 1 out of 5 stars

Old / Heavily used books

Absolutely awful. Purchased a childrens one off, little children book box, 4 to 7 years - used books. Site says they will be in excellent used condition which they certainly are not.
One has water marks everywhere, one is bent and literally from 1998, one has dirt over the back and dented and the last one the pages have fallen out. These are books are heavily used and not worth the £12 paid.

Shocking.

March 13, 2025
Unprompted review

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