Well up till about a year ago I was a Longjing advocate for TeaVivre, but a sample of Chun Ya (Spring Bud) well all I can say is 3 orders of 400g Chun Ya and I’m not looking back. IMHO I believe it (i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
TEAVIVRE offers premium teas, and the Silver Needle has become a favorite for my morning cup. The generous samples included with each order are a wonderful bonus and a great way to discover other teas... See more
The quality of the product is insane! wonderful packaging and amazing tea. Couldn't ask for better. I ordered the tea resin and a mandarin orange pu erh sample, both were in great conditions and displ... See more
Admittedly, I'm a tea snob. I hunt endlessly for the best loose leaf distributor, both on-line and in cities when I travel. I lived in Shanghai for a year and found wonderful teas. I returned home and... See more
Company details
Written by the company
Teavivre is a tea online store that provides quality guaranteed Teas and Teawares from China. TeaVivre visits tea gardens and carefully selects teas directly from tea masters. Worldwide delivery, years of experience, reputation guarantee.
Contact info
502, Arion Centre, Queen's Rd West, 999077, Hong Kong, Hong Kong
- support@teavivre.com
- teavivre.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A loyal customer since 2022
I have been their customers since 2022. The selection is amazaing, and the responses from order confirmation, shipping, and delivered are notified. More importantly, if there is any issues, their customers support will assist and response promptly. Definitely my first choice to buy teas.
Great selection, excellent value, and first rate customer service
I have been ordering from Teavivre for many years and have never been less than totally satisfied. Teavivre offers a great selection of teas at a good value. Shipping from China is fast and reasonably priced. Their customer service is absolutely first rate and would beat that of many big name companies hands down.
Good service
My first order I did not receive tracking. I e-mailed TV and I received tracking for my second order. My order, even from China only took about 10 days. I am happy about that. The teas were good.
The Best Tea
Always prompt delivery, excellent communications and of course the best tea on the market!
Great Source of Green Teas
There was a good selection of the types green tea (flora, fresh, vegetal) that I wanted. Everything Imwanted was in stock and it was delivered promptly.
Not Fresh
The Long Jing tea that we received was not very fresh. We have ordered this tea quite a few times and it has always been very fresh. Not sure what happend this time.

Reply from TeaVivre
The tea I ordered is of high quality
The tea I ordered is of high quality. I enjoy drinking it. The company kept me up to date with my order’s status.
The tea I ordered arrived in good…
The tea I ordered arrived in good condition and fairly quickly. I would love if orders to Canada could come from the US warehouse so they can be shipped faster.
Great teas
Great, high-quality teas, nicely packaged, smooth shipping and delivery. I am a happy returning customer.
Always great tea and service from…
Always great tea and service from TeaVivre. I'm a long time happy customer.
Great selection
Great selection, reliable and fast shipping, very good order tracing, loyalty benefits.
Great supplier with superb products !
I placed a few orders for different teas and have to say that every single order and every single product arrived as expected. The quality of the teas is superb !!! If you want a very good tea, then TeaVivre is the source !!!
Quality fast service
Quality fast service. Exact product ordered and received. Website still remembered previous orders and favorites. Even though it's been a while.
Always of a great quality!
High quality teas at a good price
Tea Vivre always offers the best quality teas at very attractive prices. Good customer service as well.
2 things this company does well
There are 2 things this company does well: highly visualized and informative online catalog with lots of useful information, reviews and details, and a great service experience - as a customer I always feel free to contact the company on any issue, and I always receive answers and solutions that leave me satisfied, including replacements to the stuff that I had previously purchased and felt not quite happy with.
Excellent Choice for Premium Teas at Value Prices!
The first time I placed an order from TeaVivre.com was in September 2020. Because of their excellent customer service and the quality and value of teas they offer, I've place 11 more orders as of August 2024. They offer frequent discounts and sales events and have a customer loyalty point system and option to get free shipping. I would highly recommend considering TeaVivre.com when looking to make your next tea purchase.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






