Tebex Reviews 665

Amazing. Fast Response, Understanded the Issue and tried there best to help me.

Irene, Lukasz, Callum, and Steven

Knows what they are doing for sure.

Tebex is an outstanding platform for in-game stores and digital product sales, offering a secure and seamless experience for both players and server owners. With its user-friendly interface, making payments is quick and effortless, while the automated delivery system ensures that purchased items are delivered instantly. Trusted payment methods, global reach, and fast transaction processing give customers complete peace of mind when shopping. For sellers, Tebex provides advanced reporting tools, flexible pricing options, and a professional management panel, making it easier than ever to grow their business. When it comes to speed, security, and reliability, Tebex is a top choice for gaming communities worldwide.

I had an issues with some payments I made and the help I got from Irene was very good and understandable, even for someone who isnt speaking english very well. Obviously there was nothing much needed considering it was on paypals side but it was still pretty helpful. :)

Honestly the worst experience when submitting a store for Review

States it will take 5 Working days. Do not log a ticket before that else it will take longer.

Log a ticket after 5 days and then get told it will take 10 days.

No further feedback or response.

At this point I am ready to drop my application and go to Tip4Serv.

Hostly the only thing holding me back from going live is Tebex

Got quick support. And they understood what exactly i was asking help for quickly

They sell you non functioning codes than say oh well. Half of the "code" I received was in a foreign language and had weird astrological symbols!

I want to congratulate the Tebex support team for their professionalism and responsiveness. I encountered a technical issue and contacted support. Not only did they respond very quickly, but they also took the time to properly understand my situation and found an effective solution.
The quality of customer service really makes the difference - it's reassuring to know that you can count on such a competent and available team.
Thanks again to the whole team!

Perfect support

Horrible customer service. I reached out to Tebex because a vendor is selling FiveM scripts with false information on their site. As well does not provide troubleshooting assistance with broken scripts, even though its posted on their site 24/7 support. I have a month with a ticket open and have contacted them multiple ways. Tebex just stated that they will CC the dev to help with troubleshooting and I haven't heard from either one.

The best experience

Asked for a refund because the game is not working the scripts not working and this is their response

EDIT: The game is stolen BTW

While I am sorry to see your dispute, all purchases are final and non-refundable due to the nature of digital goods. As I'm sure you can appreciate, this is standard practice when such digital rewards such as in-game items are immediately delivered. Our records show that the digital products have been delivered to you. Please note that, as per our terms, we unfortunately cannot provide guarantees regarding the performance or availability of such ancillary services if they, as in this case, have not prevented us from delivering your purchase. While we work to resolve this issue with you, we will keep BuiltByBit updated with progress. Please note that if you choose to escalate your dispute, you may be unable to make future purchases, and BuiltByBit may choose to ban you from using any of their services in future. If you continue to experience difficulties in receiving your purchased digital products, please contact our support team () so we can assist further.

Prompt communication, reassurance that will be fixed

Irene, assisted me with my son's credit, that we thought was lost from an incorrect username entry.
She was polite and very helpful.
Thanks Irene!

Big shoutout to Irene & Mathilde for helping me so quickly with a last-minute setup!

Was very easy to understand and follow assistance from Irene when I had questions. Quick and concise, just how I like support to be.

Amazing company and has helped California Roleplay stay #1 in America!! We appreciate you Tebex and Charlotte!! Ty!!!

I would like to thank the support team for their quick problem solving and especially Mathilde and Leo for their quick help with my last situation. They are very friendly and do their job professionally

Overall my experience with this company has always been very good and can recommend to everyone

I was in a pretty stressful spot where my account got charged, but because the payment errored on my end I didn't have order number details or anything. Tebex support was absolutely superb: everything was explained succinctly and follow-up was attentive, swift, and wonderfully friendly. Rock on Tebex Support <3

Thanks to the Tebex support team for the recent help. I really appreciate the support during my launch and new beginnings.

Quick answers to my mails.Always kind and patient (I am from Chile,.my english Is not so good) always polite when answering. I felt really supported by tebex