Tebura Reviews 

Written by the company

Tebura is a hotel to hotel luggage transfer service for travellers doing a multi city trip through Europe. We collect your suitcases from your hotel in one city and deliver them to your hotel in the next, the same day, so you can spend your travel day exploring instead of dragging bags behind you. The idea comes from Japan, where sending your luggage ahead to your next hotel has been normal for decades. In Europe it barely exists. That is what we set out to change. Booking takes a few minutes at tebura.eu and there is no account or password to set up. You choose your departure city, your destination city, your date and how many bags you are sending, and you see your price straight away. On the day you check out, you drop your bags at your hotel reception before 11:00. Reception hands you a Tebura label for each bag, you scan them with your phone, and that is your part done. Your luggage travels to your next hotel and is waiting at that reception the same evening, by 21:00 at the latest. We email you when your bags are collected and again when they have arrived, so you always know where they are. Bookings close at 22:00 the day before pick up, and you can cancel free of charge until 12:00 noon the day before your transfer. Every bag is insured while it is with us. Tebura currently operates between Bruges, Ghent and Brussels. Paris and Amsterdam are next, followed by more of the Benelux, northern France and the Ruhr region in Germany. We deliver to hotels, B&Bs and guesthouses in the destination city, whether or not that hotel already works with us. We do not deliver to Airbnbs or private residences. Our customers are couples on a European tour who would rather see Bruges properly than watch their suitcases at a station. Families travelling with young children, where a stroller, a toddler and two suitcases on a busy train platform is one thing too many. Older travellers who would rather not lift bags onto luggage racks. Business travellers moving between meetings in different cities. Cyclists and walkers doing a route between towns. Anyone who has ever checked out at 11:00, had a train at 18:00, and spent the day in between working around their luggage. Transfers start at €30 per bag. We carry hand luggage up to 10 kg, standard suitcases up to 23 kg, and oversized items up to 30 kg with prior confirmation. Bags need to be properly closed and able to withstand normal handling. Hotels can offer Tebura to their guests at no cost. Partner hotels keep a stock of labels at reception, which makes the hand over quicker for their guests, and those guests get a preferential rate. If you run a hotel in Bruges, Ghent, Brussels, Paris or Amsterdam and would like your guests to travel on to their next city with their hands free, write to info@tebura.eu. Tebura is a Belgian company, based in Leuven and operating across Flanders and Brussels. We run our own network and handle the luggage ourselves rather than reselling someone else's service, which is why we can promise same day delivery and pick up the phone when something needs sorting out. We are a young company, so every transfer still gets the attention of the people who founded it. The name comes from the Japanese 手ぶら, tebura, which means empty handed. It is the feeling of walking out of a hotel with nothing in your hands and a whole city in front of you. Questions, or something we could have done better? Email support@tebura.eu or message us on WhatsApp. We read everything. Travel hands-free. Explore freely.See more